Beware of this place. When you get a quote get it in writting…read more I went to have a lock rekeyed and the 1st time is was not done incorrectly. That cost $21.65. Then went I went there he said she should of charge $25.00. He would not honor their work and I did not get a refund. For some reason only one lock was rekey. He said no one was there to do it so leave the locks and they will key them. He said it would be $50.00. He called me back and again on the phone he said $50.00 for both. When I got there to pick up the locks he says I am going to give you a discount and it will cost you $70.00. What happen to the $50.00 charge? I am already out $21.00. I said what happen to the $50.00 charge. I did not argue with him and paid it. We installed the new lock and it would not even work. It would not turn all the way and hard to get the key out. I return the lock to th place I bought it and said this was an espenive lesson $91.65 for something that does not work. I do not even know how they stay in busness when they are not even there half the time. I will not be going back. I would not even have them make a copy of your key. I am sure they would do that wrong as well and they will proably over charge you.

Showed up during operating hours and you were closed. Tried to call and no answer. Was contacted…read more30 minutes later and told the person was at the bank. I suggested a not be put on the door saying when they would return. Bad experience!

I would just like to say I found this company online today. After trying unsuccessfully to get…read moreparts for my security system. I found Mark at TDM. Not only did he have what I needed, he met me to deliver and the price was very reasonable. The nicest person with the wonderful old fashioned customer service and beyond the call of duty. It is a pleasure to do business with this kind of company.

From the owner: Specializing in: - Surveillance Equipment…read more- Fire Alarm Systems - Security Control Systems & Monitoring - Access Control Systems - Audio-Visual Equipment - Television & Radio Stores - Consumer Electronics - Fire Protection Equipment & Supplies

Like old AOL, CPI has a good product but trying to cancel it seems a pain due to their "not wanting…read moreto cancel" policy. Thankfully the benefits of the system for minimal cost isn't bad. It's about 500 per year but you get your alarm, fire detection, emergency button, alerts for door, app to use when away and other stuff. Not bad. But trying to cancel, just realize it's going to be tough to slog through and make them do it.

NO STARS, IT WON'T LET ME Please don't get this service you…read morewill have headaches, Since Feb to now nothing but problems they had two account on our account a different address and state and we was getting bill for both house, tech put up a flood light in the back and they had to come out like three times to get to work right then they tell us don't have the light at 100% but the app but it at 100%. Because the light will overheat and you can turn it off or on it will just stay on. "What" then paid a bill and still lock out of the app. Cant see anything and they want you to just pay a random bill will out seeing anything how much and fees. I think not let me see what is being charge and customer service is a headache too. Not happy and not worth the price or the prices for the devices if they have to keep coming out. We didn't set it up the techs did.

Juan is hands down the most respectful worker I've ever had in my home. From the moment he arrives,…read morehe takes his shoes off without being asked, treats my space with care, and always leaves everything spotless when he's done. He's consistently punctual, communicates clearly, and his workmanship is truly impeccable. It's rare to find someone who combines professionalism, skill, and genuine respect the way Juan does. I would highly recommend him to anyone looking for top-quality work and a trustworthy professional.

We had three large screen TVs mounted. The job was perfect! Every detail was considered and all 3…read morelook amazing! This is a professional company that does things right. Great people, great work! I'll be using Queen City Security again soon. Trustworthy and perfection.

William came for my appt & he worked quickly and efficiently. He was very nice but about his…read morebusiness. I appreciate his customer service. Thank you!

I locked myself out of my car at about 8:30 pm. AA Master locksmith was the only company that…read moreactually responded to my call. They showed up 15 mins later and got me into my car in a jiffy. The guy who came was very nice and even made me a spare key for my house right on the spot. The piece was also affordable. I will definitely use them in the future and highly recommend!!!!

He arrived in good time he came from rural hall I was locked out of car millet street Winston Salem…read moregot job done in no time great work and very nice Man

Very professional and great service. Great to work with all your locks needs and will drive to your…read morelocation very quickly.

They are scammers! They gave us a quote, even emailed it to us; but when the tech got there it was…read moresuddenly over twice the amount. He also lied, saying we were signing an acknowledgement of service but it was actually a contract and now they're using that as an excuse not to help us. They even admitted the sales associate lied and scammed us but refuse to help. Stealing from hard-working people and it's disgusting.

What can you improve? Let's start with literally everything! Called twice for help with the google…read morenest cam they installed. Good luck getting past AI. Transferred to a live customer service rep - on the line waiting for over 10 minutes and still no answer. This company used to be top notch - but now they're not even average.