We got several estimates to replace 3 window panes with broken seals in our family room…read more Independent Glass was the most responsive, and had the best price. Dustin and his staff were courteous, reliable, and efficient. I highly recommend them should you need any window panes replaced!

I've used Independent Glass twice now. Customer service is outstanding and prices are quite…read morereasonable. My house was built in 1929 so there are not many options if you have a broken window or door. Both times, Dustin was in and out in less than 20 min. As they specialize in all things glass, they can fix large and small projects (new and old). Great company!

Beware of this company, the owner Sam is very difficult to work with, if you ask for proof and…read moreclarification on pricing, the harassment will begin. i have never been treated so poorly by anyone, let alone a business owner. was told it would take two weeks for install, took two months and lots of txt back and forth, always late. he damaged our house, said he would send a painter, still waiting for that.

Spent around 14,000 installing window coverings that have been defective since day 1. Company…read moreadmits that their manufacturer produced and inferior product and the only resolution they can propose is for us to spend thousands more to install electrical window coverings instead of the chain ones we ordered. All we want is for the chain ones to function properly. They literally fail multiple times a month. It's been. Huge headache and we wish we had gone with someone else. If you have other window covering company options, do yourself a favor and look elsewhere or you will be stuck with a very expensive mistake that they will not take responsibility for. They were also extremely unprofessional during the initial install, stayed at the property until past midnight and left doors open when they left.

We had our porch enclosed by CHI. From start to finish it was very smooth and looks fantastic…read more The crew kept our job site clean of debris daily we did have a small issue and it was taken care of asap and they kept us informed daily on the process. Thanks again CHI. We will be calling for windows in September.

From the owner: Beyond providing top-notch products and expert installation, we stand firmly behind our work with a…read morededicated Team and unwavering commitment to honoring warranty and guarantee promises gives our customers peace of mind, knowing that we’re here to support them every step of the way.

Nice place to buy stained glass for projects. Would have loved to take a class but they seemed on…read morethe expensive side. Maybe one day. They do however run a series of glass art classes if you are in the mind to try something new.

Brent Lipe and his crew were professional, efficient, and immaculate in their work! They put an…read moreentire new roof on in 7 hours. They used large tarps to protect our landscaping and lawn, and meticulously cleaned up any debris that escaped, and blew off our driveway and patio. We did not find anything amiss after they left! Brent is honest and fair and the price was reasonable for the excellent quality of materials and workmanship we got. His price as quoted on the estimate was what we paid, no surprises. He may not be the cheapest, but that is reflected in the superior shingles he uses and their professional installation. He is licensed and insured also. You get what you pay for. His crew replaced all of the pipe vent boots and repaired our chimney flashing as well. They stand by their work and guarantee it for 10 years. They showed up early, in professional commercial vehicles, and with a dumpster. He and his crew did an amazing job! He has done four other jobs for our family members with the same fantastic work and quality, and they were equally impressed. Highly recommended! ! ! ! Warning about roofers who file false hail damage claims: Please do NOT fall prey to fly-by-night "storm damage expert" roofers who knock on your door a few days after a storm and try to tell you that your roof has "hail damage." They may tell you to file a claim with your homeowners insurance company and that the roof will only cost you a deductible. They stand to make thousands of dollars while your insurance company is paying for a fake claim, and as a result your homeowners insurance will increase because you had to file an unnecessary claim. Please do your homework and call around to several reputable roofers and get an unbiased estimate/opinion before deciding on a contractor. Please do not take the word of someone knocking on your door trying to sell you something. Some of this is insurance fraud. This makes good, honest roofers look bad.

We hired First Class Roofing in June of 2018 and had a written agreement of the price and a verbal…read moreagreement of a start date. The start date came and went and no one showed up. My husband and I followed up with the company at least once a week for the following 2 months, and were told each time that they had fallen behind and would definitely begin the following week. After over two months of being strung along, we finally realized that no one was ever going to show up. We had to begin the process of looking for a roofer all over again. It's been a very frustrating, disheartening process; it is November 2018 and we still can't get anyone willing to do roofing work. I wish that roofers would be HONEST and let their prospective clients know when they do not have the time to complete a job. If you want a company to actually SHOW UP and WORK, this company is not the one to call.

Had some minor roof damage that needed to be taken care of. Put some feelers out on Yelp and J&M…read moreresponded quickly with an estimate. They were great at communicating their availability and showed up before they were supposed to. The work was knock out in less than an hour and they even fixed a couple of things they thought could be problematic in the future. Very pleased with the work done and we will definitely be hiring them again in the future.

Jeyson and his team with JM Guttering exceeded all of our expectations. His staff installed gutters…read morew/guards, downspouts, pvc fascia and replaced a lot of rotten Masonite with new Hardie board for a very reasonable price, (we were quoted more than double by other gutter companies for only gutters w/guards and downspouts for products that didn't hv great consumer reviews and all had dozens or thousands of BBB complaints.) I'm happy to highly recommend Jeyson & his team who worked diligently and got the job done and left our property clean. If I could leave 10 stars for them I would.

I hired this business to take out a very large piece of glass in an historic building in downtown…read moreand replace it. It had to be ordered and then fit to the copper frame. The came through on time and on budget. I could not be more pleased. They have my business in the future..

This was our first time using this company and our experience was terrible…read more When we dropped off our garage window to have pane replaced, John told us they could replace one pane of glass in the double pane window for $26. A week later when we stopped to see if it was done they had broken the other pane of glass trying to get broken glass out. On this day the lady working who had a terrible attitude and ran down every other employee that worked there stated it would now be $68 to fix, even though they broke the 2nd pane. She stated it would be another 7-10 days. So we go back in another week and it still isn't done, so we wait while the guy finishes it up. While we are waiting, we ask for an invoice and was told by the guy in the office who stated he just does the computer work that they don't do invoices. So we ask if we can pay while we wait, he states using a card? we ask how much our bill is and he replies I don't know. How can we pay if nobody knows what the total bill amount is? Ridiculous! We get home and one of the latches to lock the window with is broken off. They were both on when we took the window in. This business is poorly ran and no customer service or professionalism. WE will find another glass to do business with in the future.

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!