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    Best Buy

    2.1 (78 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

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    Reviews With Photos

    May 28, 2018
    Kevin M.

    November 2018 I like the products of this store. However, since my last review and my 5/6 visits in 2018 - I'll have to join the masses in agreeing with the poor reviews (2 stars) ... Employees at the customer service desk look pissed and bothered that you got in line at the desk. No greeting and not helpful. Basically, you are just another customer that they can give a rat's ass about . Management, get some upbeat and eager to help and please employees versus the the saps there now.

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    4 months ago

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    10 months ago

    Helpful 0
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    Photo of Tiffany H.
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    10 months ago

    Helpful 22
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    8 months ago

    Helpful 0
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    2 years ago

    Helpful 0
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    3 years ago

    Helpful 0
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    Photo of Jim K.
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    1 year ago

    Helpful 2
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    5 years ago

    I placed an online order for store pickup. Pickup was fast and easy. No complaints. Text message came a day earlier than expected.

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    8 years ago

    Helpful 1
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    5 years ago

    Helpful 2
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    16 years ago

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    5 years ago

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    6 years ago

    Helpful 0
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    Photo of Bruce K.
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    14 years ago

    Helpful 1
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    4 years ago

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    7 years ago

    Helpful 2
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    6 years ago

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    5 years ago

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    9 years ago

    Helpful 3
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    7 years ago

    Helpful 1
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    4 years ago

    Helpful 1
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    7 years ago

    Helpful 2
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    4 years ago

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    7 years ago

    Helpful 1
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    9 years ago

    Helpful 1
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    5 years ago

    Helpful 1
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    7 years ago

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    Photo of Vannak S.
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    7 years ago

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    4 years ago

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    5 years ago

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    7 years ago

    Helpful 1
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    13 years ago

    Helpful 5
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    Photo of Kate T.
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    11 years ago

    Helpful 4
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    14 years ago

    Helpful 4
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    6 years ago

    Helpful 0
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    5 years ago

    Helpful 1
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    11 years ago

    Helpful 3
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    10 years ago

    Helpful 2
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    7 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Best Buy

    Review Highlights - Best Buy

    The gentleman in electronics who helped me select a tv was awesome and they even carried it out and put it the car for me.

    Mentioned in 2 reviews

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    People searched for Electronics 428 times last month within 15 miles of this business.

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    Verizon

    Verizon

    2.2(37 reviews)
    4.7 miArboretum
    $$$$

    Went in to upgrade one of the 4 devices on my account and to see about lowering my (in my opinion)…read moreoutrageously large monthly phone bill. Check in was fairly fast. I had one customer in front of my waiting, so my brother and I read up on the monthly plans available and the phones they had available. Once it was my turn, the rep Saleem came to assist. I explained the reason for my visit and he took a look at my account. He stated that I was already in the best plan for my needs based on my utilization. My brother pointed out that the unlimited route for me was less per month and calculated the bill for him. Saleem finally agreed that the unlimited route for the 4 devices was indeed most cost effective as my brother had pointed out. My brother and I selected an entry level smart phone for my mother and after explaining what was needed the sales rep agreed that was what he would recommend too. I had to pay an activation fee for the phone which I didn't like. He couldn't assist further and suggested calling customer service to see if they'd waive it. After we chose to pass on his attempt to sell us add ons such as a screen protector and overpriced phone case, he was less motivated. The associates were more interested in speaking to each other, even when they were dealing with customers. Once I got to the car, I had more questions about the new billed amount and such. In conclusion, I feel that I did walk out of there with a phone (immediate gratification) but going to the physical location wasn't above and beyond in any way. I ended up calling customer service when I got home to answer my questions and to inquire about activation fees. I could've made my changes online and purchased the phone online as well. Im Disappointed that I've been with this company for 10 plus years with 4 lines. Theres way too much competition out there to settle for average or less than service.

    Made it to the final part of the interview, which was to talk to the regional manager. He was…read moreconstantly on the phone during the interview and seems disinterested from beginning to end. very unprofessional hopefully he learns to take interviews serious and with full attention.

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    Best Buy - electronics - Updated May 2026

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