Great service, save so much money. I change my phone from Verizon to Spectrum and was half of the…read moreprice!

No closed captions on Spectrum news! Programs often freeze,…read moreSlow response time for all streaming like Disney plus. Prime ,HBO Max.

After being a customer for years I am just left very disappointed. Devon seems to always have too…read moremuch on his plate and was always promising to get back to me but never did. This went on for month and months; with no internet working yet getting billed for it anyway. Devon was always too busy. I have texts going back 8 months trying to get him to help. Eventually I gave up, yet still he tried to bill me. No sir, I will not be paying for service that never worked and was never solved. Wanted to give the chance to a local company; but this definitely isn't the right one to work with.

I recently got wifiby installed at my place this year in august 2022…read more Install was pretty quick since there was already a dish outside my unit from the previous tenant. Standard Internet speed is horrible. 1 mb download and 1 mb upload. You will not be able to game with friends online that's for sure! downloading a game will take you 1-2 days! You can watch videos online, and that's pretty much it. I've called numerous times, left voicemails and sent emails to change my speed to their business class, but they never pick up or email back!!! I don't even know how to pay them since they wont respond. 200.00 for the install and 1st month pay. So far I regret everything about choosing this company even though its "no contract" (probably the best part about it)

We have been a customer of Automated Telecom for several years now and can't begin to describe…read moretheir service level. It exceeds perfect. At the time of installation, Ian saved us so much money. The very few times we've had glitches, James has solved them remotely or by spending time in our office fixing them while saving us some money too. Can't say enough. Judi - Palm Desert Escrow, Inc.

Ian saved me 200 bucks per month on my phone system. Love this service because i get to talk to…read morehumans rather than a long chain of computerized receptionists. He fixed my phones when they were down as well.

We cancelled our service mid 2024; told that they would come remove the equipment on our roof, but…read morewe continued to get billed. Then we were told we needed to return the I. House box in order to terminate our contract. We took the equipment to their office. We have continued to be billed for 4 more months. I reached the billing person today who told me that it is their policy that they do not stop billing until you send something in writing. I asked where in the contract that was stated, her exact words were "they told you that when you started the service" . I have been trying to get this service cancelled since Oct 2024. Still trying in Feb 2025.

We have used Pacific Light Wave for our Internet and network services, both at our home and our…read morebusiness. They are phenomenal. Extremely knowledgeable, professional, they get the job done right and when we had an issue with the bad storms, they had us back up and running in no time. Highly recommend them for all of your Internet needs.

Chris installed my Starlink last night, there was a bit of confusion on installation fee and wish…read moreit was honored at the $280 plus $100 for parts totaling $380 I was quoted instead of the $450 that was paid. Chris was extremely professional and took the time to explain the process and mount the dish on my patio cover instead of my house. Chris was extremely professional however I'm giving a 4 star rating because my original quote was not honored, that was disappointing.

We had Starlink installed by Empire Satellite and had a very good experience. Chris was…read moreprofessional, knowledgeable, and efficient. He quickly assessed the best setup, installed the dish on the roof, and ran the wiring inside cleanly and neatly with great attention to detail. Pricing was fair and clearly communicated. While he did arrive late, he proactively texted updates about his schedule, which helped set expectations. Overall, solid workmanship and good communication. I'd recommend Chris and Empire Satellite for Starlink installs.

Josh is a genius! He helped me remove a nasty virus from my…read morecomputer remotely and took the time to explain the process every step of the way. He is reasonably priced and very personable. I highly recommend his services.

Contacted Josh for a computer startup issue. Took a little longer to complete than I would have…read moreliked, however job was completed and all is well.

I've been with AT&T for over five years now, and I have mixed feelings about their service. First,…read moreI'll start by saying that AT&T is somewhat expensive compared to its competitors. What's advertised and what you actually pay--with all the hidden costs and fees--are two completely different things. With the loyalty and thousands of dollars they've received from me, I would expect top-notch service. Unfortunately, not all of their employees are cross-trained properly on certain issues or policies, which can be frustrating when they bounce you from store to store or between phone support agents. Overall, I'd say I'm disappointed with the service I've received as a customer over the years, and once my contract is up, I do not plan on returning to or recommending AT&T to anyone. That said, I have to give a shoutout to Tony, who works at this location. He did everything he could to help me resolve my issue and was extremely patient and willing to go above and beyond. Although he was ultimately limited by the company's technical issues, I truly admired his dedication and effort to make sure I left satisfied. For context, I was there for two hours--which should tell you something about the quality of AT&T's phone support. Again, this isn't the employees' fault, but rather a reflection of the company as a whole. Tony is excellent at communication and troubleshooting, and I wish him nothing but the best in his future endeavors. It was truly outstanding how dedicated and professional he was. AT&T as a company, though--do better.

Mint Mobil is a better way to go The staff is good, just the…read morebig company is too greedy

I had an excellent experience with Geek Squad member John. After purchasing a new IPad and syncing…read moreit to my phone I learned all of my 190 notes were erased. I spent hours with tech support and they could not help me. In less than 5 minutes John retrieved my notes and helped with a few smaller issues. Many thanks. Skip the Apple Store. Go to Best Buy.

I hardly know where to start with Best Buy in La Quinta…read more I'll try and keep it brief as fair warning to anyone else who is considering buying a home Theatre from them I don't know how much I ended up spending, but it was certainly in the region of $15-$20,000. From the very first installation onwards it turned out to be a disaster. The advice I was given started us immediately off on the wrong course. We had five speakers in the ceiling only. Soon after what I needed to get a center speaker because as we could not even hear the dialogue. From the very beginning I told them that I wanted a surround sound experience. It wasn't until I got onto the likes of ChatGPT that I soon learnt that we should have had Front and real speakers as well to make it 5.1.4. We had problem after the problem after the problem and they must've come around five or six times. I told them I wanted Dolby Atmos, but they told me that Dolby surround was actually Dolby Atmos. Which was false. We added additional ceiling speakers about six months ago and only this past weekend did we troubleshoot it and figure out that they had that set up wrong as well when I used AI to review all the settings We switched out the receiver and we switched out the Blu-ray player as well trying to fix the problem ourselves To cut a long story short that went on for an unbelievable three years I took a picture of the back of the cabinet and ChatGPT worked out The problem was that the connection from the DVD player to the receiver was going through some sort of circuit switch and not direct. And that is what was causing all the problems that we'd be bringing to Best Buy for three years. And at no time did any of the geek squad figure that out themselves. I used to buy everything from Best Buy when it came to electrical equipment and now I will never spend another dime there So as someone who has a complex home Theatre system with some 26 speakers in total throughout the house and Garden let me do you a favor and tell you to use a professional home Theatre company and do not use Best Buy