1. The Fix

    1. The Fix

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    Palm Springs, CA

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    Updated 2 months ago

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    Fast service and much cheaper than I was expecting! Needed a new screen on an iPhone.

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    Verizon

    Verizon

    3.9
    (95 reviews)
    $$

    Dominic is great! I came in just to ask about upgrading and discovered I had options for more…read moresavings. I came near closing and it was nice as he took his time with me and really hooked it up. He's the man!! I left with the new Galaxy S26. I don't have to worry about my friends making fun of me because I had the S20 for ages lol.

    Monday, September 15th a man named Nicky called me claiming he was assigned my business Verizon…read moreaccount. We set up an appointment to look over my account and see how it could be improved. I met him at the store located at 5001 E. Ramon Rd. He claimed there was a special happening in which Verizon was gifting me a new Modem that was faster then the one I had and I would only be responsible to pay for the sales tax. I believed him even though I did not need a new modem. He did fix a few issues with my phone and I trusted him. It was a SCAM! I have been attempting to get hold of him for months. I have called Verizon customer service repeatedly without any success. I am being billed monthly for a device that has a payoff figure of $388 that I only agreed to because it was suppose to improve my speed (which is does not) and was FREE! This is how you lose a customer whom has been with your company for over 6 years. If you are a business owner and fell for this same scam, please reach out to me. I will be seeking a class action lawsuit against Verizon. Spectrum, each year, has come to my store asking me to switch. They have offered me some really good deals and each time I have been loyal to Verizon. I am so disgusted and saddened by what you did Nicky. I hope the "commission" was worth a long term customer.

    The Fix - cellphoneaccessories - Updated July 2026

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