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    Verizon

    3.9 (58 reviews)
    Closed 9:00 am - 7:00 pm

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    Photo of David D.
    35
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    8 months ago

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    Photo of Mad V.
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    6 months ago

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    Help Desk

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    Photo of Robert R.
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    2 years ago

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    Help Desk

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    Photo of Carol W.
    18
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    2 years ago

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    1 year ago

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    Help Desk

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    Photo of Cathy S.
    537
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    3 years ago

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    Help Desk

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    11 months ago

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    2 years ago

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    4 years ago

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    3 years ago

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    Photo of Maria A.
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    3 years ago

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    2 years ago

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    Help Desk

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    4 years ago

    Ricardo was a nice young man, customer service like that is the reason I've stayed with Verizon so long.

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    7 years ago

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    3 years ago

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    7 years ago

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    9 years ago

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    2 years ago

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    Photo of Dionne E.
    38
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    6 years ago

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    7 years ago

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    8 years ago

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    Photo of Seth H.
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    7 years ago

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    Photo of Cindy R.
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    7 years ago

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    Photo of Nick B.
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    5 years ago

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    9 years ago

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    Photo of Deb R.
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    8 years ago

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    5 years ago

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    Kadra L.

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    5 years ago

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    Kadra L.

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    7 years ago

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    11 years ago

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    9 years ago

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    8 years ago

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    7 years ago

    Their Customer service is so slow id rather go to a corporate Verizon don't waste your time here ain't worth it

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    Kadra L.

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    6 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Hector helped me setup, charge, and connect my new Apple Watch as well as guide me through all the features seamlessly.

    Mentioned in 3 reviews

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    AZ Wireless - Our phone technicians are standing by...

    AZ Wireless

    3.7(85 reviews)
    1.1 mi
    $$

    Had issues with first time I brought iPad as I had to return it to have it actually fixed, however,…read moreAbdul made sure to make it right and put some of the $ I had spent already prior into the next payment. He even said that the work he had gotten done for my ipad's broken charger port was insured so I could come back and get help again in case anything happened. Thanks.

    !!!!BEWARE!!!!! My…read moredaughter took her iPhone 14 Pro Max in to have the back glass replaced. Simple right? NOT for them. The simple replacement went from a perfectly working phone to a broken phone. The screen kept going white with lines or just didn't turn on. Another thing that ticked me off was that my 17 year old daughter took it to them on her own and when she went back to pick it up they had added a front screen because they broke hers and were charging her for it as well. My husband had to drive over because they wouldn't give her the phone back without paying the additional cost they had added because they broke it. Funny thing was that when my husband arrived no longer just a kid, they were like "pay us what you think is fair". Lucky I hadn't been there because fair would have been $0.00. It's been such a headache. Now we have her phone back because it had to stay over night with them and IT STILL DOESN'T WORK!!!! This was after paying $250.00. This shops actions really make me wonder if they know anything about cell phones.

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    AZ Wireless - Just moved in!

    Just moved in!

    AZ Wireless - Now at WHITE SHEET PLAZA, Palm Desert beside Mattress Showroom

    Now at WHITE SHEET PLAZA, Palm Desert beside Mattress Showroom

    AZ Wireless - Buy, Sell, Repair your smartphone or computer or smart watch!

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    Buy, Sell, Repair your smartphone or computer or smart watch!

    Verizon

    Verizon

    3.8(12 reviews)
    0.6 mi
    $$

    I'm no shining star or anyone else special but I unfortunately after being in customer service all…read moremy life that after growing up on a farm in Oregon and learning what a belt was really for and waking up at 3am ment WAKING UP AT 3AM! But i learned today that Verizon and I speak for the corporate schmucks that are well u know. Anyway i found out that I've been charged for the last 6 months for a phone, a number and an account i have never had or will ever have. My fault as a 60 year old single man we miss things or have brain farts or are just male. Well after 1-1/2 hours on the phone with a Verizon so called supervisor? Nothing. Her best advice was to call the fraud line. So let me ask you this, if you buy a new car under warranty and u go into the dealership the advisor doesn't tell u that you need to take it up with the manufacturer, unless it's Hyundai of La Quinta buys that's another book. Anyway I went into my local Palm Desert B of A deposited $220 and the gentleman gave me the number to call to bring this robbery to an end. Let me say this, ATT gave me not only the time of day but instructions on exactly what when and where to handle this Verizon big corp scheme! And after 1 call to B of A fraud dept call , and the gall was from Tennessee, assured I'll never loose a cent to Verizon and will be getting my almost $600 back! SORRY all you Verizon sucked into contracts and high fees and scandalous lies!!!!! Stick with the next! ATT AND B OF A! Sure winners and my business partners for life!!!!!!

    This review is in regards to Veronica, one of the representatives at the store. I've been to this…read moreVerizon numerous time before, and every time Veronica "assists" me, there's always an issue. When the red iPhone came out, I decided to upgrade and Veronica was the one who helped me. There were a few issues with her service, but nothing to go home furious about. Then around an hour after I left, I noticed that I was getting text messages that didn't make sense. Veronica had SWAPED the numbers for my sister's phone and my phone! We went to a different location and had them fix the problem, but this still left a bad taste in our mouths. This particular Verizon offers a plan where you pay a flat amount and get your screen protector replacements for free. Around two years ago, I purchased two of these plans, one for myself and one for my younger sister. Both my sister and I have had our screen protectors replaced without any issue in the past. Today, my sister and I went to the store to get her screen protector replaced again. This time, Veronica was there.. by herself. When Veronica looked up the plan, she insisted that my sister did not have the screen protector replacement plan. When she was told otherwise, she started rolling her eyes and being rude. At one point, Veronica SNATCHED the phone from my sister's hands while saying "Give me that!" My little sister and I kept telling her to give the phone back, but she repeatedly said "No." Veronica said that she would give my sister the replacement "this one time for free" but here's the issue, it's not free! I've paid for it! Veronica would be giving me something that I have paid for. We ended up leaving WITHOUT my sister's screen protector, and on our way out Veronica said "Buhbye!!!" with an attitude. The entire experience makes me disgusted. I don't even want to go back to this location. Veronica gave me with the worst disrespect and didn't even help me with what I need! My advice is go to a different Verizon, or at least ask for a different representative. Veronica will most likely NOT help you.

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    Verizon
    Verizon

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    Mini So Japanese Store

    Mini So Japanese Store

    3.5(4 reviews)
    0.5 mi

    Of all the times I've shopped at this store, my experience has been average…read more I come away with a couple items. Mainly the same thing (air fresheners)... Nothing to ooh and ahh about. Buuuuuuut Miniso is the closest you'll find to a Sanrio in the valley with the nearest Sanrio being a couple hours away. Some things to note: Store is immaculately clean. Store is organized. Store is conveniently located. Staff is average. Pricing is average. Selection is on the meh side of things.

    TL;DR: If you like cute useful stuff, you'll like this store…read more This is a cute store...When you walk in, you can hear anything from Kpop, Japanese music, Anime Soundtracks...It's fun. There was only one time when there was weird hyper "music", I couldn't stay in the store that long as it was giving me a headache & making my heart race in not good ways. Eeek...but it's usually cool... Lots of cute stuff from Japan. Facial products, makeup, body & home scents, travel items, housewares, snacks, portable chargers, bags, slippers, massage tools, seasonal decorations, notebooks & washi tapes, etc... I like going in there to browse & usually buy something... My faves have been the Hot Shrimp Chips, Pocky (even though I'm now liking Pepero brand at the Kpop store better), Hi Chew candies, Portable Chargers are so cute, Tissue Packs (I get the larger soft packs for home/auto), holiday decorations, travel slippers, packing cubes, makeup brushes, facial/back/neck massagers, etc... They change it up often so it's not always the same things... The staff has always been nice!

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    Mini So Japanese Store
    Mini So Japanese Store
    Mini So Japanese Store

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    Verizon - mobilephones - Updated May 2026

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