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    And I was next in line and this gentleman called over this lady before me when she's last in line for walk-in and I was first now
    Jazmin L.

    Made an appointment online to do a schedule drop off pick up get here. I still have to sign in and apart from waiting now I'm the 2nd to 1st in line and they skipped over to me to help a person who is fifth in line when I just came to swap equipment..

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    10 days ago

    Great service, save so much money. I change my phone from Verizon to Spectrum and was half of the price!

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    7 days ago

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    2 months ago

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    28 days ago

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    6 months ago

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    10 months ago

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    10 months ago

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    2 years ago

    My biggest problem is that they jacked up my price 3X in less than a year!! After being a customer for years!!

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    2 years ago

    Fast service. I only had to wait about one minute. I was in and out of there and no time.

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    3 years ago

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    4 years ago

    Always issues with the cable (WI-FI Especially) and the phone service takes forever to get help.

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    3 years ago

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    Page 1 of 2

    Ask the Community - Spectrum

    Review Highlights - Spectrum

    Relating to people is now a lost art (it seems), but obviously not for JP!

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    People searched for Internet Service Providers 102 times last month within 20 miles of this business.

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    Frontier Internet

    Frontier Internet

    (11 reviews)

    Internet went out. Tried the chat service and was cut off 2 times. Then called, hung up on after 30…read moreminutes. Took 2 more calls to determine their equipment was defective. Said they would send a replacement. Called later in week and no replacement ordered. As of this moment I haven't received the replacement. Worst customer experience I have had. Not getting the service I paid for. Tech support is a nightmare. I honestly think a one star rating is too kind.

    Don't do it. What a nightmare. Where do I start? Service…read moreinstallation occurred, tech left. Right after he left, service would intermittently cut out every 10 min or so for about 10-15 min. Imagine trying to watch a show or god forbid you work from home. I had to connect to my mobile hotspot and contacted frontier to have them help fix the issue. That's the second issue: Customer service is so incredibly aggravating. They use an AI chatbot that is worthless. And the app itself crashes while waiting to connect to an actual agent. The agent scheduled me for the upcoming Saturday. But...he scheduled the wrong date. I checked in on Thursday to confirm they were coming on Saturday because i got a text message saying they were scheduled for Friday. He assured me more than once that it was indeed scheduled for Saturday. Tech shows up on Friday and I'm not home. Wtf. And because I work during the week, I'll have to wait another week for a Saturday appointment? I think not. NEXT! My circumstances might not be yours but just be advised that you won't have access to efficient customer service if you have an issue. It seems pretty cut and dry. You pay for service and should have an expectation of receiving just the basic service. I don't need anything special. Now I am just going to cancel and hope they reverse charges for service I never received.

    Accel Wireless - Unreliable with it's raining or above normal winds.

    Accel Wireless

    (67 reviews)

    All around terrible company. The speeds are horrible. The…read moreprice is way too high for low grade internet. Lack of communication when there's outages. Customer service is useless. Requested to cancel due to moving and got a voicemail to schedule a day to shut off service and pick up equipment. Been a whole 24 hours since the voicemail and I have not had a chance to call them back and come home to no service and locked out of my account. Mind you I still have a couple weeks until what would've been my next bill. So I paid for the WHOLE month not a couple weeks. Didn't even give me a chance to set the cancellation up to correspond with my move. Would not recommend ever! You have not made several attempts to reach me I will gladly screen shot the one phone call I received.

    This is the worst internet company. The Employee/ owner or whatever he is Martin is terrible at…read morecustomer service and is rude to my family on the phone. The speed and connection is absolutely AWFUL. We pay over a $100 for internet. The proof of the speed is in the picture. Please refrain from this company Martin doesn't care about good service just your money for horrid internet that can't even load tv. EDIT: The passive aggressive response from Martin is just the cherry on top. To reply to your sarcasm, not that you deserve it of course we contacted the "facility" and it's just the internet you provide is garbage. Us and our other family members are already changing Internet providers. We have EVERY right to post a review. We don't need you to contact us anymore. It was a terrible experience both through you and through the service provided.

    Mojavewifi.com - Mojave WiFi banner

    Mojavewifi.com

    (52 reviews)

    Mojave WIFI is the BEST Internet available in the Morongo Basin!…read more I was referred by my neighbor after a complete fiasco with the only other option in the area and as it turned out I am very happy to have ended up with Mojave! First and foremost, the office staff was very helpful and got me an appointment set up immediately... Which I couldn't make and had to cancel and called back over a year later to reschedule. Not a problem, they found me another appointment and set it up for the very next day! (Not sure that this is always the case but it worked out for me!) They sent me a list of everything I needed to know and some directions on the equipment that I needed to provide for them and I was off and shopping! The router and proper surge protector were easy to find at the local WalMart. I was given a window of 8-10am on a Saturday and at 8:10 the installer was at my front gate! Ed, the installer, was competent in his job and within about 20 minutes we knew that we were going to be able to complete the install It took a few minutes to sign waivers and set up the ladder, but once he climbed up on the roof with the test equip we it was fairly shortly there after we were ready to proceed! The installation is clean and the Ed was through about the necessary steps to restart the equipment if I need to move anything around. 45 minutes later Ed was done and on his way! I like the fact that this is a "No Contract" carrier so that if I want to increase my bandwidth at any time all I need to do is place a call and they can upgrade you for a month at a time! I will definately refer others to Mojave WiFi!

    I live in an area where internet lines haven't yet been run. Trying to get reliable internet proved…read morechallenging until a friend recommended Mojave WiFi. I had two expensive, disastrous experiences with other companies, one of which had me on hold for over an hour when I reached out to can el service. When I called Mojave WiFi, the phone was answered by a local woman who was friendly, professional, and ready to help me. The installer was on time and showed the same friendliness and professionalism as the woman in the office. They asked me to buy a router, which I got for $50 at Walmart. Earthlink charged $16 permi th for their router, so I'll be saving money by having my own in just a few months. So far, the internet works great. I spend a lot of time on the computer or streaming TV and there hasn't been any issue with the signal. I highly recommend this company and its kind people.

    Spectrum - isps - Updated May 2026

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