Kevin M was great! Personable. Spent hrs with us making sure all our doohickies connected right and…read moregave all kinds of advice. Connection is big improvement over Spectrum. Only complaint is it took so long for a fiber option to arrive in our neighborhood.

The service was great - until it wasn't. TLDR my connection has been down for a day and will…read morecontinue to be down for even more days. This week my connection started dropping at least 50% of packets. I called right away on Wednesday morning at 9am. They said the ONT needed to be replaced and that they would ship one out to me that day and that I should expect it the next day. I asked if I could pick it up, or any other option to not be down for a day and they said there wasn't. They shipped the ONT UPS Ground Saver from Santa Rosa, it won't be here until Friday at 9pm at the earliest so I called back twice and they said there was nothing they would do to help me. They also said that if the ONT doesn't resolve the issue I would have to wait for a tech appointment which would be another few days. --- Update: Sonic came through and dispatched a great technician, Guillermo, today who brought a new ONT and did extra work to make sure everything was working. I'm back online and very happy again.

Great honest communicator that will give the best options available to you and your home, won't try…read moreto upsell you.

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

We have been using Fiber Internet Center for our small business for about 8 years now and the up…read moretime is truly amazing. If you need carrier grade fiber connectivity, FIC is the company to trust. Once the account was set up and all the connections were routed correctly and tested we have not had one day of outage. They are very responsive if you have a question and the prices are the best around for the bandwidth you receive. Vs Comcast, I cannot think of one reason that you would not go with Fiber Internet Center. Fiber Internet Center is reliable, fast, and has superior customer service. So to Fiber Internet Center, thank you for taking care of our business.

WORST SERVICE EVER. unreliable. their customer-facing website often down. phone waiting times…read moreunbearable. phone reps don't always speak english. comcast mysteriously changed my address. then they changed my billing preference, so of course i incurred late fees. WORST SERVICE EVER.

Great company and service. communication is above expectations. We are satisfied as a family.read more

I use high-speed internet for my consulting business. I was…read moreon Comcast for almost 2 years. It works great. Internet Planet just came out with a new high-speed Lightning Plan. for almost half the price. I had used them before. I found their internet to be very reliable. They don't have a zillion people working for them like the big outfits. Each time I call or email, it's the same one or two people. They are skilled technicians. They respond right away. My call never gets transferred. The buck stops with them. I just ran a speed test on it comparing both, since my Comcast Business is not disconnected yet. Their new Lightning Plan is comparable to Comcast Business.

I was helped by Chris L and he was so very helpful I was having a problem being billed for phones…read morethat I did not have and he was able to put my mind to ease and direct me in the right direction to resolve my problem. Five starts to Chris L

They are far from the sharpest tool in the box. You go in…read moreto do a simple transaction,like exchanging a wifi router and they sign you up for MORE Expensive services that YOU DID NOT REQUEST or SIGN UP FOR. But this is pretty typical at the mall. People are Two cups short of a quart here. ON The other hand I think management and Corporate could aslso be the problem here. Forcing their already absent minded employees to fulfill a quota.

Thomas is an asset to AT&T! Sunday I found our service on…read morethe ground, 1 call and 45 minutes later Thomas called and said he be there in 30 minutes, right on time! My wife and I found Thomas to be very punctual, professional, and patient. We were very impressed.. It was very thorough and knowledgeable and relayed information to us very clearly. Thank you so much for all of your help and attention to our issues with the Internet. Sincerely Michael and Dianne Tambornini

So I work out of the house and require internet. My daughter is a student and my wife works out of…read morethe home as well. So we decided to up based on ATT recommendations. 1) they showed up 6 hours late 2) set off my fire alarm 3) left and within the hour it stopped working when it was running fine before the "UPGRADE " call 4) that was yesterday now today we were on hold 3 hours then called back to finally get ahold of someone with no real solution other than a wait longer than a week. Finally the CSR asked if I would like to talk to a manager when I waited 10 additional minutes to get hung up on. 5) currently been. On hold .... 6) worst customer service ever we are changing service providers and you should too!!!

I'm going to start by saying I'm a fairly picky person. I consider myself fairly hard to please…read more I live in a rural area so there are no services except satellite for TV, and dial up for internet. So after a year of using my 4g phone as a hotspot, with crappy 4g coverage at my house, I was excited to give Unwired a try. Their service is long range WiFi. I have had the service for two years now and have been nothing but impressed with this company. There have only been two service outages due to their equipment, and both times I was emailed multiple times from Unwired, keeping me informed of the situation. They explained what went out, which tower, how long the service would be down, etc. They made me feel like I was important. How often do you get that from Comcast or AT&T? NEVER! YOU have to call and most of the time they treat you like an idiot. Most recently I had a power supply failure on my modem/dish. I emailed Unwired support at 7PM on a Friday night. I totally expected to not hear from them until Monday. Well, guess what? The CEO of the company emailed me back within a half hour and helped me diagnose the problem via email that night! If you are not impressed by now, just wait. I emailed him the next day (Saturday) and asked if there was a local place I could find a power supply. He explained that the power supply was a unique unit and a normal store would not have it. He then volunteered to personally deliver a power supply to my work!! I told him I didn't expect him to do that and I would wait until Monday. If the deal wasn't already sealed at this point, it is now. I will be a customer for life with this company. The service itself is great. It has a very fast upload/download speed. The latency, which was my biggest concern, is VERY fast. I trade futures and a fast latency, or "ping" time is crucial. If you want excellent, small company service, fast internet, and a lower price than the big guys, give these guys a call.

After six years of being an Unwired customer, I've come to realize it is the gold standard for an…read moreISP, especially with respect to service. A recent story: my internet died. Of course, I called Unwired, to see if the network was down. They quickly determined that the problem was NOT on their end. BUT, instead of hanging up the phone, Unwired helped me solve my problem... on my side. This is a rare and wonderful company. If I could give six stars, I would.

Jeremy called and ask me if I would like to lower my phone bill out of curioussity I said yes to…read morehim he promised to reduce my bill in half and he actually did it not only that with reduced bill he added a lot of other functions to my services like e faxing etc. if you are willing to cut your office phone bill significantly this is the company to go and very good friendly staff you take care of your business very smoothly without interrupting the service

Our office has a couple dozen VOIP phones with service provided by Telnexus and it's been great…read more Their support is responsive and I've found the zswitch virtual PBX expressive enough to configure our call routing needs with minimal effort. When we add extensions I just shoot an email to sales@telnexus.com and a couple days later a pre-configured VOIP phone arrives ready to go. Perfect.

I had been seriously interested in having Internet service here on the mountain for a number of…read moreyears, but until I was diagnosed with cancer, the landlord didn't want it. I needed the Internet to keep up with the latest treatments, view online medical seminars, stay in touch with care providers and concerned friends, and look up research and information. Previously, I had considered two other companies, but I was unhappy with the way their customer service worked with me. It was only until a neighbor mentioned Valley of the Moon (noting that some of my trusted friends used VOM, too) that I decided to give them a call. Best move I could have made. David and his brother, Michael, came out, met my landlord, evaluated what was needed and came back as soon as they had what they needed. They installed it and I've had no problem. What REALLY impressed me was their honesty and fair play. That is so hard to find in today's "dog eat dog" economy. They were affordable even with my limited budget and they had no usage restrictions like the other companies. This had made my life easier, less stressful and I can move forward.

Johan, Shaun, Wasam, Sade. I may have the spelling of names incorrect, but at this point, I feel I…read moreknow the staff from my frequent visits with complaints on my "new" Samsung flip phone. Finally, I hope my issues have been resolved. They were all very patient with the senior citizen, and were very, very kind and helpful. I know there are other t mobile stores in my area, but this is and will always be my go to site. Sorry guys, but I'll be back!! Thank you again, staff. Much appreciated.

If i could just gave 0 star i would, manager here named YOHAWN is not professional, he is not even…read moreasking what plan do you want for your line, and he do not explain very carefuly what would be the price and bill that you need to pay in the end of the month. Found out that he gave me the highest plan without asking for it i was shocked when i saw my bill, i felt like i get scammed giving me the highest plan without me knowing, because they want to get the highest commision and sales, the manager here yohawn is not honest and will lied you just to get comission and he also dont know how to help and deal with the costumer who is complaining very unprofessional. By the way i went to the other tmobile branch and they fixed my problem they lower my plan. Costumer service horrible manager needs more training