For starters this review would have been a 1-2 star review had it not been for the last tech that…read morewas sent out, Karina T. Another tech by the name of Kokob was also great. I was having issues my first 2weeks having consistent dropped connections and no service at times. I couldn't switch back to my previous provider because the line was cut! Three or 4 techs later Karina shows up. I explained all the trouble we were having and she assured me that she'd take care of it. Karina was very friendly and professional explaining everything she was doing. Two months later, my family and I are happy with the service. There is occasional buffering but for the most part solid service! Thank you again Karina, you did your thing! Give that lady a raise for going above and beyond! Raphael J Monrovia

Let me start by saying I've been a Sonic customer in few diffrent locations. From Brisbane CA. to…read moreSF and Vallejo Ca. and so point in between. So what to tell you ,I have never been disappointed with Sonic from the office support to field techs its been amazing ride. Like a great many of you I want someone who I can speak with and not have repeat myself 5 times that's not going to happen at Sonic. And on the other hand I don't want the run around. And I have never had that with Sonic. Now let's be clear sadly Sonic is not in every locations but good news its they are growing thank God. Why do I say that ? you can't beat the cost. like I said I've been with them a good while and there has only been one raise and still there cost is low. I've gotten a few friends to jump on this with me and they are happy and why not, low cost great service people who are really nice when you call and ask about something no hanging on the line for 20 minutes. Okay I'm going to stop now. Remember this I always try to respect the person on the other side and in return we both win. Let shut this down by saying go on line and see when they are planing to come to your area. Trust me you will not be disappointed. No, I don't sales use cars I just like nice people and a company that take care of it's people that works for me. That a reason to support in my book.

I had an opportunity to visit this store recently with my grandson. I had an issue with my current…read morephone, and needed a replacement ASAP. Matthew greeted me, asked how could he assist, and it was uphill from there. He provided me with excellent customer service all while troubleshooting, researching, and solving my problem. He was professional, knowledgeable and kind. I walked away with a new phone, and was very pleased with my experience. The store had a good energy, was clean, and organized. I live in Fairfield, but will not hesitate to return to Vacaville for all of my Comcast/Infinity needs!

I will be traveling internally and went to Xfinity to have a few questions answered regarding my…read morecell service. I was next in line for service and told it would be around 10 minutes. I left after 40, having received no help. Apparently, most of the staff went on a break leaving one person on the floor. There was no sense of urgency from any of the staff.

Had a great experience over the weekend adjusting an Internet and phone bill to be just in my name…read moreand getting somebody else off my cell phone plan. Manager and staff members were very helpful to make this happen in a timely manner and very professional and caring. Highly recommend.

Terrible service . I have came in here and wasted my time 4 different days within last week …read more Always problem with service or billing . On top of that I wasted my time with there customer service in India for 2 hours then Egypt for 3 hours then Florida this morning for another 2 hours . Now I just want to drop off the last of Your equipment 1 remote and 1 small box . There telling me I have to wait 3 people ahead of me and Waste more of my time and the guy checking me in could care LESS ... find another provider if you value your time . Do better Xfinity

Came in for an upgrade after 5 years of the same phone. Previously always had an unpleasant…read moreexperience in the past dealing with upgrades, but today Angela made my experience a seamless transition and a pleasant one. Explained the promotions, broke down any changes(if any) that came with the upgrade and answered all the questions I had. Was in and out in about 20mins. Great experience overall. Thank you Angela.

On the suggestion of a family member, we switched from ATT to Verizon (Vacaville store). Kayla was…read morevery helpful in setting things up, and we were both very happy with our new phones ... but the happiness ended there. I experienced problems logging into our account, getting an error message that the website did not recognize me. I spent over 1 hour with support, difficult to understand due to the heavy foreign accent. Eventually, we were able to access our account. When I attempted to log in later in the day, I encountered the same problem of their website not recognizing me, despite using the phone number. Out of absolute frustration, I drove to the Vacaville Verizon store on East Monte Vista. I checked in, and waited. A young man carrying a electronic clipboard came to me asking my name, and what the issue was. I explained the log-in issue, and my experience with Verizon support. He told me that there was NO ONE at their office who could help me. When I explained my frustration, and the fact I had been with Verizon support already, and that I was ready (after only one day of service) to go back to ATT, he merely just walked away. Frustrated by the obvious lack of caring, I left the store. We will visit ATT this week and undo our mistake of putting our trust into Verizon.

Amazing customer service. The man who helped me was extremely kind and patient and helped me with…read moremy laptop. Definitely a great business and I would recommend it to others.

The vast majority of the time when you visit University Wireless you get to deal directly with the…read moreowner, Frank, who is courteous, communicative, and dose quality work and bargain prices. He's been "My Device Repair Guy" for atleast 5 years now, and he has earned a 5 star review from every trip I've made to see him.. I'm consistently breaking my ancient iPhones in various ways, and he's always able to accommodate me, his repairs are always of good quality, and he even did some work outside of his wheelhouse customizing my Steam Deck for me and did a good job with that too.. I believe his establishment also sells used phones, phone accessories, phone plans, and cyrpto too if your into that sorta thing. Screw going to the national chain for these services, Franks the man, he's nice, he's local, he's got your back. Pay him a visit, give him a try, you wont be disappointed, then you'll have your own Device Repair Guy too! =]

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

I moved out to a rental home in the hills of the east bay with the spottiest of internet coverage…read moreand virtually no cell signal. Outer Limit Wi-fi has been a life-saving alternative to bigger satellite internet companies. So thankful they exist. Internet upload/download has far exceeded the alternatives in a rural setting where wired internet has not been made available yet!

Andrew was amazing. He was helpful, patient and knowledgeable about the internet issues we were…read morehaving. He was great!!

Message: I am writing to tell you what a great job Valley Internet has done during these terrible…read morestorms! To keep the network up and running with no sun, historic downpours and floods is nothing short of remarkable. We still feel lucky to have good Internet here in Pope Valley without having to plunk down hundreds of dollars for Starlink. So Ofer, Joe and all the rest of great people at Valley Internet, keep up the great work!

When my solar panels were upgraded they removed my StarLink Gen2 and I put it in storage. I got an…read moreemail in November that I needed to update it or it would be bricked, so I decided to put it up again and pay for standby mode. I called Remo group and before they could show up, my 20+ year old ham antenna was destroyed by a windstorm. So I ordered a new one and guess what? They also can set up ham gear. I installed it the first time, but that was when I was 20 years younger and no way did I feel safe at my age. So The Remo Group to the rescue. Not only are my antennas working, but the wires are much neater than before - they are hidden in the shadows of my vinyl siding. A+ again!

Starlink installation.The Remo experience was great. The response time was very quick. Remo the…read moreowner was very responsive to my whole process. Armando the installer was very attentive to every detail. Armando made sure every aspect of my system was properly functioning and showed me how the StarLink app worked...If you want a top tier local installation done Right...Call the Remo Group.....

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

This is the worse service ever. Don't ever use auto pay. They have been over charging me and taking…read moremoney out of my accout a couple times a month. 3 this month making a total over $800 just this month. Last month they took out $790. I only have 2 lines. I spent 4 hours on the phone trying to get it resolved and it still not fix. I will never refer somebody to this company. It's the worst. They have so much fraud by there own employees. They cant even keep our information from getting hacked. I highly recommend Verizon, t-mobile, cricket, even metro pcs, any other company besides this one.

I got At&t fiber network internet because it was supposed to be better than xfinity. Its NOT!…read more This is terrible. Cuts out all the time, and makes me reset my internet nearly on the hour. Dont get this, its garbage. Im going back to xfinity!