I had an opportunity to visit this store recently with my grandson. I had an issue with my current…read morephone, and needed a replacement ASAP. Matthew greeted me, asked how could he assist, and it was uphill from there. He provided me with excellent customer service all while troubleshooting, researching, and solving my problem. He was professional, knowledgeable and kind. I walked away with a new phone, and was very pleased with my experience. The store had a good energy, was clean, and organized. I live in Fairfield, but will not hesitate to return to Vacaville for all of my Comcast/Infinity needs!

So our telephone line has been down about two weeks, first, laying across the tree and my…read moreneighbors, swimming pool and now it is about 2 feet from the ground. So my husband has called oh, I don't know about 20 times, to no response. How do you get someone out to repair a line that is down and fairly dangerous at this point in time?

I had a pretty rough start getting my internet set up. Then I went into the Comcast store and got…read morehelped by Julius Jervoso (Cashier FXJ), and the whole experience turned around. He got everything squared away, let me know about the military discounts I qualified for, and just made the whole process easy. He actually took the time to help. As a single dad, I've got enough stuff on my plate already, so having someone make things easier really stood out to me. I left in a much better mood than when I walked in. If you need help, ask for Julius. He knows his job very well and takes care of people. It's not often that a veteran gets reminded that their service is appreciated, especially when they don't even mention it. Julius noticed the "Veteran" designation on my ID, thanked me for my service, and immediately started helping me get everything squared away.

I came to the Xfinity Store to see if I can change my home Internet and TV plan because my current…read moreplan just keeps going up in price. I made an appointment same day on a Saturday for 4:45pm. I arrived at 4pm and was told that I can either check in and wait, but will be knocked off first in line on the list or stay on the list and come back at 4:45pm. I opted go run an errand and to come back at my appointment time as there were 2 family's that just walked in ahead of me and it looked like they were short staffed. When I came back at 4:44pm, I was greeted and checked in right away and told that they will call me when they are ready for me. Unfortunately, I still had to wait over 30 minutes, maybe 40 minutes before someone was able to help me. The guy who helped me (I believe his name was Matthew) was very cool and did a very thorough job of reviewing my account and making suggestions. I had already researched what I wanted, so I just needed to know if that was the best options for me. He was very knowledgeable of all the products. In the end, I achieved my goal of shaving off a few bucks per month on Internet and TV service (saving $60/month and got a free modem/router and TV box), so I am happy. Only thing I was not happy about was waiting an extra 30-40 minutes after my appointment time. At least they had a comfortable waiting area and free WiFi.

On the suggestion of a family member, we switched from ATT to Verizon (Vacaville store). Kayla was…read morevery helpful in setting things up, and we were both very happy with our new phones ... but the happiness ended there. I experienced problems logging into our account, getting an error message that the website did not recognize me. I spent over 1 hour with support, difficult to understand due to the heavy foreign accent. Eventually, we were able to access our account. When I attempted to log in later in the day, I encountered the same problem of their website not recognizing me, despite using the phone number. Out of absolute frustration, I drove to the Vacaville Verizon store on East Monte Vista. I checked in, and waited. A young man carrying a electronic clipboard came to me asking my name, and what the issue was. I explained the log-in issue, and my experience with Verizon support. He told me that there was NO ONE at their office who could help me. When I explained my frustration, and the fact I had been with Verizon support already, and that I was ready (after only one day of service) to go back to ATT, he merely just walked away. Frustrated by the obvious lack of caring, I left the store. We will visit ATT this week and undo our mistake of putting our trust into Verizon.

Rodney the sales tech was helpful and kind and spoke in a way that I could understand the ins and…read moreouts of my plan. He was so professional yet personable. I ended up upgrading my phone because of his customer service. He's a true asset for the company!!!

This store is very accommodating, reliable, and problem solving highly recommend going hereread more

The vast majority of the time when you visit University Wireless you get to deal directly with the…read moreowner, Frank, who is courteous, communicative, and dose quality work and bargain prices. He's been "My Device Repair Guy" for atleast 5 years now, and he has earned a 5 star review from every trip I've made to see him.. I'm consistently breaking my ancient iPhones in various ways, and he's always able to accommodate me, his repairs are always of good quality, and he even did some work outside of his wheelhouse customizing my Steam Deck for me and did a good job with that too.. I believe his establishment also sells used phones, phone accessories, phone plans, and cyrpto too if your into that sorta thing. Screw going to the national chain for these services, Franks the man, he's nice, he's local, he's got your back. Pay him a visit, give him a try, you wont be disappointed, then you'll have your own Device Repair Guy too! =]

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

I moved out to a rental home in the hills of the east bay with the spottiest of internet coverage…read moreand virtually no cell signal. Outer Limit Wi-fi has been a life-saving alternative to bigger satellite internet companies. So thankful they exist. Internet upload/download has far exceeded the alternatives in a rural setting where wired internet has not been made available yet!

Andrew was amazing. He was helpful, patient and knowledgeable about the internet issues we were…read morehaving. He was great!!

The employees can use some training in customer service but the owner of Valley Internet is really…read morefriendly and willing to help. He himself redeemed Valley Internet for me. I do wish there was more speed available at Capell Valley Estates though.

I used the Remo Group for a Starlink installation and also removing an old TV satellite dish…read moremounted on my home. They did an amazing job. Both the business owner you coordinate and the technician who did the work were very professional, polite, and easy to talk with. As you can probably tell from your own Yelp research it is not the easiest to find an installer for Starlink that gives you confidence they can do a good job (maybe not the most common thing in my area). But after just one phone call with The Remo Group, plus looking at the pictures they have shared here on Yelp of their past work, and you will know you found the best option for a professional installation. Setting up an appointment was super easy, they know just what to do - you can really tell they are very experienced with Starlink installations. The technician who came to my home was very professional. He walked me through options of where the install would be and where we could place the Starlink router. He was able to quickly set up everything and even walk me through the setup of the app and router. You can tell they are very experienced and have a deep knowledge overall of home networking. They really did an amazing job. The dish is mounted very securely and the wiring is extremely clean. They really cared about doing a good job and making sure I was happy. If you are looking for a Starlink installer, I would very much recommend The Remo Group: they will do things right.

Great guys. Professional job and done in a very reasonable amount of time. They removed a dish for…read moreus and all associated wires and did a very quick and efficient job. highly recommended!

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!