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    Comcast Service Center

    1.8 (90 reviews)
    Open 9:00 am - 7:00 pm

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    4 months ago

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    2 years ago

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    7 years ago

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    4 years ago

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    5 years ago

    You can never talk to a live person on the phone. You have to take the time out of your busy daily life to go inside.

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    5 years ago

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    3 years ago

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    11 years ago

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    11 years ago

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    13 years ago

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    5 years ago

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    13 years ago

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    13 years ago

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    11 years ago

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    16 years ago

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    12 years ago

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    9 years ago

    Every time a customer leaves, the service rep goes in the back and never comes back. Been here 40 min and not one number has been called.

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    10 years ago

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    11 years ago

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    Page 1 of 3

    Ask the Community - Comcast Service Center

    Review Highlights - Comcast Service Center

    Paula made the transition effortless, totally set clear expectations, and was an amazing brand ambassador.

    Mentioned in 2 reviews

    Read more highlights

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    Verizon

    Verizon

    (134 reviews)

    $$$

    Came in for an upgrade after 5 years of the same phone. Previously always had an unpleasant…read moreexperience in the past dealing with upgrades, but today Angela made my experience a seamless transition and a pleasant one. Explained the promotions, broke down any changes(if any) that came with the upgrade and answered all the questions I had. Was in and out in about 20mins. Great experience overall. Thank you Angela.

    On the suggestion of a family member, we switched from ATT to Verizon (Vacaville store). Kayla was…read morevery helpful in setting things up, and we were both very happy with our new phones ... but the happiness ended there. I experienced problems logging into our account, getting an error message that the website did not recognize me. I spent over 1 hour with support, difficult to understand due to the heavy foreign accent. Eventually, we were able to access our account. When I attempted to log in later in the day, I encountered the same problem of their website not recognizing me, despite using the phone number. Out of absolute frustration, I drove to the Vacaville Verizon store on East Monte Vista. I checked in, and waited. A young man carrying a electronic clipboard came to me asking my name, and what the issue was. I explained the log-in issue, and my experience with Verizon support. He told me that there was NO ONE at their office who could help me. When I explained my frustration, and the fact I had been with Verizon support already, and that I was ready (after only one day of service) to go back to ATT, he merely just walked away. Frustrated by the obvious lack of caring, I left the store. We will visit ATT this week and undo our mistake of putting our trust into Verizon.

    Comcast Service Center - isps - Updated May 2026

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