I've done business here before and it was great service, this is why I came back. I thought my…read morescreen was cracked again. It wasn't, just the screen protector. I didn't know that and wouldn't have known if Tom the owner was shady. He could have easily charged me for a new iPhone screen but let me know it was just the protector. His honesty , I can't even tell you how much that meant to me. He's such a GOOD person. His work is quick and professional as well as spot on. I recommend him and will never go to anyone else as long as he is doing business. Thank you Tom.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

I've been paying my bill here for quite sometime, And today I see we have a whole new crew…read more(iusually go just once a month to pay the bill) ​but as it goes my bill is 90 dollars and an added five dollar store fee, I just found out today, the previous customer service representative informed me my bill had the added five dollars for insurance, and they did not have my change of five dollars, asked if I would like to have it deducted from next months payment, so I could do nothing about getting my change so I agreed. But my receipt did not reflect an additional five dollar payment. 100.00 paid to my account

From the owner: Switch today & enjoy America's largest 5G network.read more

Josh and Jake gave an amazing experience. Went in for an issue and both of them went completely…read moreabove the call of duty to help me resolving the issue.

Placed a phone order that ended up getting cancelled due to an error by the tmobile employee that…read morehelped me. Called to tell the GM (Rusty) about this, to which Rusty replied by gaslighting and blaming me for his associates mistake. Went to another store location (near Golden) as a result. The GM at the Golden location confirmed how awful the GM for this location is (Rusty). Will be filing a complaint

I went into the store hoping to get help with my lack of service. To the point where I get and SOS…read moremessage. The gentlemen in the store told me there was nothing wrong with cell towers. He never verified my address to double check. Never looked at my phone or offered me any other option and told me to go to a retail store. I said I would be switching. He couldn't care less. Fortunately Xfinity was right around the corner and I will be switching to them. Value is zero selection zero!!

Bizarrely rude staff, dehumanizing experience. The manchild we had to speak with was so unhelpful…read moreand rude, I know retail is the worst job but wow, unbelievable how unprofessional and rude they are.

Jeremy helped me with my computer issues and immediately figured out a problem i was struggling…read morewith for weeks! Friendly service and they know what they're doing.

I came for a screen repair and now My 5G is broken and the phone won't charge. I spoke with the…read moremanager and he said they could not fix it and admitted that the 5G was working before they started replacing the screen. Luckily T-Mobile is replacing the phone but do not bring your phone here. You might regret it.

Good experience. My phone was repaired in a 2 hour time frame. I would recommend. Very friendly…read morestaff

Formal Complaint filed with Better Business Bureau. Ill be talking to my lawyer later today. Don't…read moregive this business your money. Walked into business today. They refused to fix the failed cellphone. After a few weeks of use the $400 pixel 6 pro screen fails conveniently after the 14 day trial period and we're on vacation!

Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend

I've used this shop for several years and have brought a number of friends here. The staff is…read morefriendly and extremely knowledgeable about both hardware and software issues. They're located at the very busy intersection of Colfax and Josephine (southwest corner), but there is a private parking lot with access from both streets. I have only seen them work on issues with smartphones, but they also provide services for tablets, gaming consoles, and many other electronic devices. They are expert at battery and screen replacements for both Android and iPhone devices. Turnaround is usually quite quick. Unlike many repair services these days where you often have to mail items far away or drop things off with an unknowledgeable clerk, at Phone Repair and More you can talk directly with the technicians to ensure there are no miscommunications and that you get the information you need. I've found their charges very reasonable also.

On Saturday, an employee of the business informed my wife and me that we would receive a refund of…read more$75 due to what the employee described as a "bad job" performed on the laptop. The employee also stated that we had been overcharged for the services provided. Despite these representations, no refund was issued. When we returned to the business to address this matter, we attempted to calmly explain the agreement that had been made over the phone and reiterated what the employee had told us regarding the refund and overcharge. The manager, identified as Lizzy, refused to honor the statements made by his employee, accused us of lying, and escalated the situation. During this interaction, the manager became verbally aggressive, raised his voice, and threw a laptop case in the direction of my wife and me. As a result of this hostile and unsafe behavior, we were forced to leave the premises. No resolution or refund was offered. Additionally, we received our laptop back in a damaged condition, and the original issues were not repaired, indicating that the device was returned broken and unresolved despite payment for services. We wasted over 555.00 dollars, and we got the worst costumer service we have ever experience! Lizzy is a horrible manager for his nonprofessional or accountability and threat he made to my wife. For a mistake that his employe made and Lizzy projected on my wife like it was her fault. Due to the lack of professionalism, failure to honor representations made by staff, unsafe conduct by management, and discriminatory treatment we experienced, we have initiated legal action and are seeking assistance through the Colorado Attorney General's Office.

Came across an issue and needed my phone fixed asap and Rab took care of me right away, actually…read morefixed it in less than an hour and provided me with an excellent service that I had to leave a review to show my appreciation.

Not even 3 days in and the back of my iPhone cracked out of nowhere, I didn't drop it or anything…read more Also noticed white spots on the front screen and a weird purple tint when I put it at a certain angle. I've also noticed my battery drains way faster after I got it back, he said it's be done in 2 hours but it took the whole day to get my phone back, all I got was really shady vibes from him I wouldn't be surprised if he replaced certain parts of my phone. There was also this guy coming in and out of the store very suspiciously and said "let me know if there's any trouble" I paid 260$ for nothing please DO NOT COME HERE AT ALL P.S - All the 5 stars review are mostly likely fake please don't get scammed like I did