if you need a simple fix this is not the store for you. Packed with H1B-Visa holders. Gives the same vibes of those store fronts that Nick busted, you know? Those learing centers? Aside from zero help, from the phone conversation being nothing but the Visa holder trying to sell you on the insurance that starts at $130 a month, they won't listen to what you are needing. Sell the insurance is their only mission. Very surprised this store is still running on that type of service. Or else something else could be holding it up... wink wink read more

My iPhone 12 couldn't hold a charge and would die by lunchtime. I didn't want to buy a new phone and came in for a battery change. They said it would be done in 4 hours and could call my girlfriend to let us know it was done. Cost effective, same day service, and a phone that works all day is a 5 star review. read more

Sketchy pricing system for a cleaning for a keyboard and lack of transparency. The amount changed 3 different times during the inquiry. It was like going into get an oil change and them trying to find more and more to add onto something simple. Shame. read more

iPhone 12 pro battery replacement quote was $140. The website states they match prices. Apple Store replacement cost is $89. and they DO NOT MATCH PRICES! Avoid this place for basic needs because their prices are outrageous. It's high enough that I'll never come back or use this company for any other service. Stating On your website that you match prices when you clearly do not is just bad business practice. read more

The representative was very efficient. I worked on the problem and could not solve it She solved it in a matter of minutes Super great read more

"Mind you im a computer tech my self just dont have the proper equip for diagnosing." Took a high end computer in to get checked out for crashing games and crashing programs. Told them specifically what games and programs were crashing. I didnt need any work done i simply asked them to diagnose it and let me know what the problem was. They had it for a week and a half before they finally did anything with it. They then proceeded to tell me that they replaced the thermal paste and that it should be working now. They charged me 100 dollars for a simple task and the thermal paste which i can normally get for 5 dollars on amazon. I get home and turn on the computer and go straight to the game i told them was crashing and wouldn't you guess it... it crash before the game even started. You are better off going to someone on facebook marketplace or go to a known computer store like micro center. Micro center never seems to fail me for simple diagnosing. read more

uBreakiFix by Asurion - Mobile Phone Repair Near Me - Denver, Colorado

I had a terrible experience with uBreakiFix. I dropped off my iPad and was initially told it would be ready in 4-5 days. After that time passed with no updates, I called and spoke with someone, who informed me they had to order all new parts. This made no sense because when I dropped it off, the staff spent an extremely long time going to the back multiple times to check for the part and confirmed they had it, or else I would have taken my device elsewhere. I had to call again because they still weren't updating me. They promised it would be ready by 5 PM on a Monday. I went in the next day, and it still wasn't ready--they said they had to replace the screen again. When I returned at the new time they promised, the store was packed with people waiting, and after 20 minutes of waiting, I had to push to the front to ask if I could pick up my iPad. The staff rudely told me everyone else was also waiting to pick up, and it would take a while. This place is run worse than the DMV. They're so disorganized, using sticky notes to ask for email addresses and phone numbers multiple times. Save yourself the headache and go somewhere else! read more

Very knowledgable. And professional. Never heard of this company was recommended to me. Use them won't be sorry

Admiration. I really appreciate when a company is honest about there pricing and break down th expenses. . It was still out of my budget, but knowing why the repair was so expensive helped me decide which options I wanted to explore. read more

uBreakiFix by Asurion - Items for sell - Mobile Phone Repair Near Me - Denver, Colorado

I drove from Brighton to this location just so they tell me they can't repair my phone because the batteries for my phone are out of stock. Wasted an hr in a half. I asked if they could check other locations who are available same day. The guy looked at me and told me to give them a call while holding MY DEVICE THAT DOES NOT TURN ON. Like hello??? SMH ‍ worth less. Simple customer service goes a long way. They need more training. Terrible. read more

They cleaned my iPhone quickly but then the lady said she would give me a discount but neglected to mention she was signing me up for a monthly service. I had to download an app and delete my account so I wouldn't be charged every month. Very annoying!! read more

Walked in with a charging port that hadn't been working, they cleaned and fixed in less than 5 minutes and didn't charge me, great experience would recommend read more

I paid 300+ dollars for replacing my keyboard and battery, only to have to take it back FOUR TIMES because they managed to mess up other things on my computer. It wouldn't turn on, connect to wifi, hold a charge, etc. It STILL does not work, but I'm just too exhausted to go back again and deal with the incompetent staff. read more

Paid them 500 bucks to basically make my macbook WORSE off than it already was. There was a single key that didn't work and it wouldn't hold a charge, and they replaced the entire keyboard, fan, trackpad and battery and charged me like 500 bucks. Now, my macbook doesn't connect to any wifi, the trackpad barely works, and it holds even less of a charge than it did. I brought it back, and they said they 'fixed' it and shooed me away without giving me any information on what was wrong with it. If I could give negative stars I would. read more

They fixed my problem quickly and throughly. They also provided advice for future. Thank you!! read more

I was at first drawn to this place by the good past reviews and by the estimated turn-around time to replace my battery--only a few hours versus the several days estimated by other phone repair services. It did take only a few hours and service was friendly, but when I took the phone home and discovered my call speaker wasn't working (could not hear calls, though the other party could hear me), they were unwilling to fix the problem without charging me. The tech insisted they could not have caused the problem. Internet searching indicates that the speaker cable is near the battery and could have become disconnected in the process of battery replacement. I didn't mind paying the original $90 charge (though excessive per on-line search) because I assumed this business would back their work. Also disconcerting was that they asked me to write down my passcode to get into the phone when I originally left it there, something I've since determined is not needed to change a battery (only to do quality checks after repair), so if you do go here for repairs, I urge you to push back on this request given the sketchy treatment I received. read more

This was my second experience with uBreakiFix. My first encounter involved an iPhone. The charging cord was loose when I plugged it in, with a poor connection. I thought I was going to need to replace the charging port. Instead, it just took a cleaning to get lint out, which they did for free. My second encounter involved an old Game Boy, which I wanted to see if I could salvage and restore to give as a gift to someone. The technician, Johnny, quickly identified the problems, has spare parts in the shop, and had it fixed in three days for only $40. I am very happy with the service and Johnny's friendly demeanor. read more

BAD PARTS! I got my phone camera glass repaired, and all of a sudden the lenses was smudged/scratched and they insisted they couldn't have caused the issue. They then repaired the entire camera lens which is now extremely blurry. Please just take your phone to the apple or samsung store, this was not worth it. They charged $140 to fix the camera lens and I could have gotten a genuine apple part for $150. now I cannot zoom in to take pictures. read more

I wish i could give negative stars. The tech Brendon/ Brandon called me at 845AM Monday 8/16 and said he was sick and had to cancel my 9AM appt. I asked to reschedule, he said he could not do that. He said I was out of warranty (which I am not) and he told me that I would have to reschedule by calling AT&T or Asurion directly myself. Super annoying, but ok. I put it on my to do list for the next week because that week was already booked solid for me. Then I oddly get a call and text Thursday from someone else (Sam) saying he is close to my house for my repair appt. I was in a meeting so texted him back that I did not have an appt, sorry. Then I see I was charged $30. I have called & left messages multiple times and no one has returned. Really disappointing. I hate when businesses try to get away with shady stuff. read more

I am completely unhappy with your stores service. I brought in a PlayStation 5 and a dual sense edge controller for repair on 8/18/24. The PlayStation could not hold a network connection and the dual sense edge controller had stick drift. I was told that it would take a week to diagnose the problem with the PlayStation and a week to repair the dual sense edge controller by replacing the removable stick module. On 10/31/24 I received an email saying the PlayStation 5 was repaired and ready for pickup. So I went in to pick my devices up and was told that the place is under new management and that's why the repair took so long. After paying for the repair I asked is the controller done as well, and was told that my controller was misplaced and needed more time to be found. A few days go by and I called the store to see if there were any updates on the misplaced controller and was told that the controller was lost and will now be replaced by store manager but it will take a few days for the store manager to get back to me. A few weeks ago by and I contact the store again and was told to call the next day when the manager will be in. Next day I call and manager tells me they will replace the controller but I will still have to pay $60 for the original repair order. Today 11/17/24 I go into the store to pay $60 and pick up my replaced controller and tell them the repair on the PS5 wasn't done because it's doing the same thing when I first brought it in for repair. He told me to bring the PS5 back in and they will try again. Then I was handed a stock PS5 dual sense controller instead of a dual sense edge controller. Without paying I told the guy that's not the same type of controller I was told would be replaced and he stated the repair order doesn't say what type of controller was originally brought in by me. At this point I have now gotten robbed and was told by Miguel to take it or leave it. Customer service at this location is trash at its best. I am owed a Dual sense edge controller and a refund or repair of my PS5. read more

Used other locations. Good work. My fix great. Was concerned about being informed that an appt needs 3-4 hours for a broken glass repair, but the website says walk ins are welcome, it suggests quick fix, right? And unless a glass repair be came more difficult, has always been fast in past read more

After trying a couple of other places to fix a cracked screen on my Yoga - the crew here took care of it twice as fast and at half the cost. I won't take any of my repairs anywhere else - I can't recommend them enough. read more

I need my laptop for work. Even though it was bright in, as soon as I explained my situation and the gentleman said he would look at it the same day. The on/off button was broken. I was told they would be able to fix it before my deadline. Everything was explained to me and the service was great. read more

Super easy to book an appointment only. Very reasonable costs to replace the screen on an iPhone 13 that we thought was done. They did not try to upset us. We were offered 2nd market or OEM screen and they explained the differences between the two. Repair was ready to pick up in under 90 minutes. Highly recommend. read more

I broke my screen and they fixed it within an hour. Had another issue about 4 months later and the fixed it for free and couldn't have been more helpful. read more

I have apparently made a huge mistake keeping my kids in the same house as my devices. Twice this summer, I've broken off chargers or charger pieces in my phone and iPad. We took it in here both times and both times they were friendly and quick and fixed the problem. read more

I find Yelp to be a spot for people to complain about every little thing, so I stay away from it, but this injustice will not stand, man. I had an appointment on a Tuesday. Store hours said 10am to 5pm. My appointment was for 3pm. Showed up to the spot, doors locked, open sign off, UPS notice stuck to the door. The place had been closed all day. Waited for a while, maybe it was a bathroom/lunch break? Nothing. No notice, no email, no phone call. Just showed up for a scheduled appointment and no one is there. Contacted customer support, they said the store was closed because the power was out. There was a desk lamp turned on inside the door. Lied to and told to try another store. Thanks for nothing. read more

These guys are terrific. I've been in here about three times to get my phone cleaned so that it will charge. Do you know all about phones and were able to explain everything to me. Just fantastic read more

They were very friendly and professional. The cost was reasonable and my phone acts like new.

We have used them multiple times for iPhones and an iPad. They do a great job fixing the screens with same day service and for a reasonable price. They are also always very friendly. read more

These guys provide excellent, quick service. I've used them several times for battery upgrades and protective glass replacements.

With closures due to Covid-19, I thought I was really in trouble when my Switch endured some water damage. However, the team at this location took my switch in that same day and had it back to me in 48 hours. They were completely honest with their diagnosis of the damage. My switch was not is as bad of shape as I thought it was and they did not take advantage of the situation! Instead they only charged what was necessary and, again, were very quick to turn it around! I'm glad to have my switch back and working with minimal water damage. After all, quarantine boredom makes my device a hot commodity so it was a relief to not have to replace it! read more

I made a yelp account just to review this business. I never review places because even if the service or time was a bit bad, I understand everyone has off days. This however was completely unacceptable. I would never recommend someone use this service. I took off work to get my phone fixed. I chose walk-in. The store by me had a sign that said they had already reached their limit for phone fixes that day. I said alright I am coming in for a walk-in 2 hours before closing, they must be swamped, I get it. So I call the next UbreakIfix store close to me and ask if they are allowing walk-ins, and if they could see me same day in 30 minutes (the driving time). They say yes. I drive 25 minutes to the other store. I get out and they are CLOSED. I call the number back - same that's posted on the door. The same guy says "Oh that's weird, I didn't know they weren't open. Then he said let me make you another appointment", at a THIRD location, same day. I said are you sure they will be able to see me, now it will be another 20 minute drive and they will be closing in a hour then. He said NO PROBLEM I will put a note on your new appointment ticket explaining what happened. I drive to the THIRD location and that one is also CLOSED. I call back again and I get a new person helping me. This time the women offers nothing for me, she says "Yeah they aren't open right now I guess. I can make an appointment for you some time tomorrow is your best bet." After TWO HOURS of driving around for 2 "scheduled" appointments that were made over the phone and confirmed by email. This was the worst experience I have ever had with a company. I would have not been upset at all if I called the second store and they said, "You can't be seen today." or "We aren't open" over the phone but instead I got false promises and appointments that made me drive for HOURS. What a waste!! What is the point of having different store numbers if each one leads to a call center that KNOWS NOTHING and is making fake appointments?? read more

The worst place. Didn't even want to help me, poor attitude, appointments was made. Definitely don't go to the one off 35th Quebec. They don't want to help you. read more

Took an old computer in to have it fixed. Waited weeks and never got a call about it. Went to the store to pick it up and the doors were locked and it said "permanently closed" (Stapleton store). Tried to call many times--no human ever answered. Tried to visit again. Not open during midday. Permanently closed. They destroyed my computer because they say I didn't pick it up within sixty days. But they "understand how frustrating that must be." Do not take your device here if you want to see it again. read more

Twice I've cracked my screen and they've replaced it. Quick repair and got my phone back the same day both times.

My PC had intermittent power problems. uBreakiiFix analyzed it and told me in so many words: - We think it is the power supply, - It will cost $180 to fix. My reaction was: - You *think* it is the power supply? - Being an EE and having built many pieces of electronic equipment in the past, I know that power supplies are pretty simple units, thus $180 seems excessive. So I took my PC as-is. To their credit uBreakiFix did not charge me for a service call. I compliment them for that. Then I contacted an individual that had done work for me before. He also believed the power supply was at fault, and that a new one costs $25-50. Upon further analysis, he discovered that it actually was a software problem and fixed it. He charged me $50. read more

I thought my computer had died and I was devastated. I am working on finding another job, working on a second bachelor's degree and my doctorate (yes both) and I need my computer right now out of all the times in my life. I took it in, and they were able to fix it. They were very patient with me, they were professional and even explained the issue. I highly recommend them. read more

They did an awesome job & really helped out my boyfriend in a last minute pinch when his phone got ran over by a car ‍ lol. Really appreciate them! read more

We were so thankful to Andrew for providing quality and professional service. He was kind and did everything possible to repair my dad's cell phone. He came out to my parents house on a Sunday and due to COVID did all repairs in his vehicle. He explained every step and possible solution to fixing the phone. Unfortunately the phone was unrepairable, but we appreciate the time taken and excellent service! I would highly recommend this company and ask for Andrew!! read more