Through a foolish chain of events I found myself with a cracked touch screen. I'm actually handy…read morewith these repairs, but I did not have ~3-4 days to wait for the replacement screen to arrive in this scenario. A battery is one thing, but a cracked screen with no haptic on my daily driver phone is a hard stop, so I figured I would give this place and try and see what the price and turnaround time would be... they had my phone ready in an hours time, and at a price that was more than fair for their time, expertise, and simply having the part ready and on-hand for installation. I hope to not find myself in this situation again anytime soon, but if I do CPR Cypress will certainly be my first stop! :)

Initially I gave 4 or 5 stars. It's been a little over a month and I have to change my review to 1…read morestar. I'm so upset with Mohammad now that I can't even call him. He ran a diagnostic test on my iPhone and found that one of my front camera lenses was broken (not found) AND that my battery's capacity is only at 65%. Did he tell me about this? No. I didn't find out until yesterday when I had to pay for a new battery. If Mohammad would've told me about the diagnosis my insurance would've replaced my iPhone with a newer one! But instead, he decided not to say anything. He just replaced my broken screen and sent me on my way; KNOWING that I was about to cancel my insurance. I'm so mad. Do you think they will fix it if I call?

Fast and excellent service! 10 out of 10 would recommend!! They were able to fix my iPhone screen…read morewithin one day for a fair price!

I had a couple of old devices that contained very important files needed for my court app next…read moremonth. They had been broken and unused for over 7 years. I took them to 11 different repair shops - including one all the way in San Diego but unfortunately, none of them were able to fix the issues. A fellow gym member recommended this repair shop & the result was mind - blowing. In just 3 hours , all of devices were fixed and my data was recovered. Of course , I made sure to give the technician, Amad , a generous tip. Excellent job brother and Gold bless you. My 2nd repair experience here, Excellent experience! They did an outstanding job repairing my iPhone 16 pro & used top quality parts, which really shows in the result. Quality is really their priority. My wife also had her laptop repaired here & once again they used the best quality parts & delivered great results. Customer service is professional , honest and vey knowledgeable. Thank you guys

My family and I came here for the first time since they changed from Sprint and we had the best…read moreexperience because Darely was the best!! She was so helpful and answered all our many questions while being kind & funny the whole time. She did everything for us so quickly and efficiently and we left with a smile! :)

Always friendly when we go in. They are quite patient as it takes grandma a bit of time to pick her…read morephone. They never rush her and are always helpful.

I had such a great experience today. My phone wasn't charging and I was worried it was broken for…read moregood. YASSEEN E. could've easily tried to sell me a new phone, but instead he took the time to diagnose the issue properly. It turned out the charging port was just dirty and clogged with lint/dust. He cleaned it, tested it, and everything worked perfectly again. I really appreciated the honesty and the fact that he focused on fixing the problem instead of upselling me. We talked about warranty or insurance claims or even jsut a straight upgrade. He was friendly, knowledgeable, and genuinely customer-focused. Highly recommend! When my phone really does poop out on me, I will be back to see him!

This review is not for a particular store it's about the company…read more My complaint is that everything needs to be online, if you want to talk with a LIVE customer service representative they charge you 5 dollars. WTF really? Horrable company for doing that. Unprofessional

I took in my iPhone 16 pro due to a faulty logic board according to the Apple store, they had…read morequoted me $650 to replace it. I took it to Cheapest iPhone Repair to see if they could fix it, they said it could be the IC charging chip and quoted me $250 IF they were able to fix it. Unfortunately, the phone still did not function after the repairs, and they confirmed it would in fact require a full logic board replacement. I ended up purchasing a new phone but since the phone did not work after the repairs, they did not charge me a cent. I appreciate the fact that they tried to fix the phone, it was not their fault the repair did not work, the phone simply did require a new logic board, but at least they tried the repair and did not charge me for it, thanks a lot, great service, I would highly recommend.

Fast and helpful service on a screen replacement. Quick response on quotes. Good pricing too. Also…read moreappreciated the offer to put on the screen protector that I had bought elsewhere. Will come back when needed.

I came in for service on my IPad because I accidentally locked it out & the screen just became…read moreunresponsive. I looked on the Apple website with what to do & they directed me to bring my device to an Apple certified repair store & I decided to go to Mobile Kangaroo. I've never previously been here before, so I came in with no expectations. Initially, I set my appointment time REALLYYY early & I did not feel like waking up to leave for it. Through their appointment-based texting system, it was extremely simple to reschedule to a later time or even reschedule to a different location if need be! There were no fees or anything to set/reschedule appointments & I truly loved how simple it was! I ended up coming in to the store at 12:50 PM & I was 10 minutes late, but Cristian & Ryan were extremely quick to help me & I did not have to wait at all even though I came a little late. The customer service was amazing & they were so helpful to explain whatever my issues & needs were! The service was quick & even though the time was quoted to be an hour, I got my IPad back in 30 minutes! I only paid $40 for the repair & considering the straightforward appointment scheduling, spectacular customer service, & efficient repair times, I would not hesitate AT ALL to come back for my tech repair needs! Thank you again to the Mobile Kangaroo team! :))

Apple directed me here for my cracked screen. They told me they needed my password to "do the…read morecalibration". Then, they opened up a credit account in my name and bought stuff off Amazon! The FBI and police have been notified and you sent stuff to your own house dummies! Alejandro R. SCAMMERS! WARNING! BEWARE!

Awesome and honest service! I just switched after being a loyal T Mobile customer for over 10 years…read moreand this 25 per line promotion was unbelievable. I honestly didn't think it was real but it absolutely was. We got 4 brand new iPhone 17s for FREE. Shout out to Lauren for taking great care of us. He really went above and beyond and made the whole process easy and stress free. PS. I spent over 20 minutes looking for a highly rated Verizon location and this store did not disappoint. There are a lot of 1 star locations around my area but I will definitely be coming back to this one.

1. The General manager (Akasia) tried to give us a cheaper plan when the one we were requesting…read morewasn't available, but just signed us to a cheaper one without communicating. Luckily I read the fine print. 2. Assured us the router would work in our house 3. Doesn't work anywhere in our house. She told us that she would get us this plan even if there wasn't coverage and assured us it would work. She just wanted commission. For like what.. a 30 dollar sale commision.. cmon man

Juan was so helpful and answered all of our questions. He transferred our service from Verizon to…read moreT-Mobile because we had horrible service in our neighborhood. Now we have no trouble with dropped calls and spotty service. So happy we switched!

This is probably the most ghetto T Mobile Store Iv ever been to. Sales rep # ending in 283 was so…read morerude. Higher up who over see this T-mobile needs to higher people who actually want to work? I bought this charger and told them it didnt work and she was like what do you mean it doesnt work? What kind of response is that? Do you understand what not work mean? Lol In addition her coworker was greeted us would rather pull her from the back instead of work... as you can see him on his phone haha

Great work! Affordable prices! Quick turnaround! Plus, the…read moreowner of the store is very nice.

I was driving and noticed my IPhone was dying and went to grab my magnetic charger, but it wasn't…read morethere. I thought I left it at home and was about to drive home on my lunch break to get it then realized I could just buy another one. Looked up local cell phone stores in the area and IQ appeared. They're located in the small shopping center across from Cypress College on the west side of Valley View, north of Public Storage. I called before I got there and asked if they had a magnetic charger and the owner said yes for $20. Showed up and the store is small and clean. There was one guy ahead of me and the owner acknowledged me and said he'd be with me in a few moments. I was fine. The magnetic charger I have is a lightning charger that connects to a USB-C cord, while the one the shop had was an apple approved cord that was connected directly to the magnetic charger. I connected it to a Sharge power bank and it worked, but slowly charged. My phone is older so it does heat up and I did ask how much it costs to replace my battery and he said $70, which Is $10 cheaper than the Apple store. Overall, great experience and if I'm in town and have time I'll get my battery replaced.