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Cerritos, CA

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Updated 3 weeks ago

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Order In process for 3 hours and 4 employees just standing there
Oscar A.

I switched from iPhone to Samsung. I upgraded to the Samsung phone. Then I decide to buy the watch online and pick it up at the store in Cerritos. After about 3 hours, got of work and figured going to stop by and see if I can pick it up. Online still shows not ready for pick up. But, I ordered here because it's close to work and I want to get home and play with the watch and set it up. I walk into the store. I explain to two different sales person that are just standing there because they have no customers. One tells me that it's not ready and walks away. The second employee looks at my order and tells me that I can cancel the online order, pay for a different trasactio and get the watch right away. Then he explains they are getting some kind of pokemon orders ready and the watch orders are last. Bad customer experience. I have done this kind of transactions at Apple stores and had never had a problem. At this point I'm wondering if I should just cancel the order completely and samey money. 4 employees just standing there and no one can speed up the process. Wow!!!! For sure not recommending any one I know to any Samsung store. Apple for sure Number one in customer service.

All-time favorite store for my gadget needs.

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3 months ago

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5 months ago

Helpful 5
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3 months ago

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Photo of Dia N.
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8 months ago

Helpful 15
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2 months ago

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1 month ago

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7 months ago

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9 months ago

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3 years ago

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5 months ago

Miguel was very knowledgeable, assisted us with our issues on our samsung phones. We left very happy.

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3 months ago

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8 months ago

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2 years ago

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7 months ago

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9 months ago

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9 months ago

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Review Highlights - Samsung Store

“The workers here are pretty friendly, and there were a lot of Samsung products on display.”

Mentioned in 3 reviews

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People searched for Mobile Phone Repair 24,289 times last month within 15 miles of this business.

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Cheapest iPhone Repair

Cheapest iPhone Repair

(1.2k reviews)

I am clumsy! Within a few months of getting my iPhone, I dropped it HARD from a high distance and…read morecracked the screen even though I had both a case and screen protector on it. Fast forward to a few years later and I again dropped it hard. This time, the entire back glass was cracked and I thought my phone was a goner. I contacted my provider and because of the damage, they said an upgrade would cost me $850+ all the fees/taxes. The agent actually suggested trying to get it fixed, which I was unaware was possible. I called CIR and they said since the camera lenses were intact, it would be $110. Jose worked on it for me. When I went to pick it up, he explained to me how he fixed it. I showed up with a new case and he put it on for me. Jose is professional, thorough, and is a nice young man. Everyone I have spoken and worked with at CIR provides knowledgeable and courteous service. Thank you for saving me not only hundreds of dollars, but also my data that sometimes doesn't get backed up and under gets lost when upgrading to a new phone. CIR is my go to electronics repair business - highly recommended!

1 Star Extremely…read moredisappointing experience with CIR in Cerritos. I brought my phone in for a battery-related repair. The phone was fully functional when I dropped it off, and I was told there would be a delay because the replacement battery was coming from the East Coast. The repair was delayed for several days with little to no communication or meaningful updates. After receiving the battery, they disassembled my phone and later informed me that the phone was no longer functioning because there was now an issue with the board. I walked into this business with a working phone and left with what amounts to a paperweight. Even worse, I am now unable to retrieve any of the information or data from the phone. Regardless of what they believe caused the board issue, the fact remains that the phone was operational when I turned it over to them and completely nonfunctional after their repair attempt. The lack of communication, extended delays, and the condition in which my phone was returned are unacceptable. Based on my experience, I cannot recommend CIR Cerritos for phone repairs.

Xpress Cell Repair - Screen protector replaced! Great service and a great price.

Xpress Cell Repair

(156 reviews)

I decided to use Xpress Cellular Repair to replace the battery in my iPhone since they are…read moreliterally around the corner from where I live. When I walked over to the shop to drop off my phone, I was told it would take 40 minutes. I came back about an hour later. Thuan explained to me what he did and that my phone had a new, fully-functioning battery. I was impressed that he was able to get this done rather quickly. The price he quoted me for the battery replacement was $80.00, which I thought was a fair price. If I ever need service on my phone again, I will not hesitate to come back to Thuan's shop. For anyone in the local area, I highly recommend Xpress Cellular Repair for cell phone servicing.

I have been a customer of Xpress Cellular Repair for OVER 10 YEARS, and after my most recent…read moreexperience, I will never spend another dollar with this business. Just 46 days ago, I paid them $200 to replace the screen on my iPhone. Now, less than two months later, the screen has developed a bright pink line running straight through the middle of it. You would think that after more than a DECADE of giving a local business your money, they would stand behind a $200 repair that failed after only 46 days. Apparently not. I spoke with the owner and his wife, and rather than taking care of a longtime customer, they refused to honor the repair because their warranty is only 30 days. Let that sink in. A $200 iPhone screen lasts 46 days, and their response is essentially: you are 16 days outside our warranty, so that's your problem. I understand having warranty policies. What I don't understand is selling a customer a $200 screen that fails in a month and a half and then hiding behind a 30 day policy instead of standing behind the quality of your work or the parts you sell. And what makes this especially disappointing is that I wasn't some random first time customer. I supported Xpress Cellular Repair for OVER 10 YEARS. Ten years of customer loyalty apparently isn't worth 16 days of flexibility. That's the part that tells me everything I need to know about how this business values its longtime customers. If you're considering getting an expensive phone repair here, I would strongly recommend asking yourself one question first: What happens on day 31? Because based on my experience, if that repair fails shortly after their 30 day warranty expires, you may be stuck paying for it all over again. After more than a decade as a customer, they've lost my business over their refusal to stand behind a $200 screen that lasted 46 days. Extremely disappointing way to treat a loyal customer. UPDATE: Then the owner respond to my Yelp review as well as my Google review and says there was physical damage to my phone (which there isn't), to cover himself for the public. DO NOT, I REPEAT, DO NOT USE THEIR SERVICES. These people are about profit, not community, or standing on the products that THEY SELL! THEY ARE SCAMMERS!!

Fast Fix Phone Repair

Fast Fix Phone Repair

(96 reviews)

Amazing customer service. Repair for an iPhone 13 battery…read morereplacement was under 45 minutes Highly recommend Great prices.

Do not go here! They have random prices and will literally try to negotiate the price with you…read more I got my laptop screen fixed here and was told over the phone that it would be $245. When I came to pick up my laptop, I was suddenly told it was $478. I called the person I originally spoke to over the phone on speaker and they said it was actually $345. I know I heard $245 but at that point I decided to just go with the $345. Then the person at the store told me it wasn't actually $475 because they weren't going to charge me for labor. Once I got off the phone and continued talking to the store employee, he said that with taxes it came out to $475. So I'm confused... if labor was never included, how did we go from $345 to $475? I told him that we literally just heard the person on the phone say $345 and then he tells me, "We can do $400." Excuse me?? What do you mean you can do $400 when I was just told the price was $345? I asked for a breakdown of the price and the receipt itself said $315. He then said we could "settle" at $375. At that point, I honestly just wanted to leave so unfortunately I paid it. As far as the actual repair goes, they did fix what I needed, so hopefully that doesn't change. But the pricing situation was ridiculous. There were way too many different prices being thrown around, and it felt like they were just making up numbers and seeing what I would agree to. Will NOT be coming back, and I definitely won't be recommending this business.

Long Beach iRepair

Long Beach iRepair

(809 reviews)

Josh over at Long Beach iRepair is solid. I took in my 10-year-old printer, and there wasn't even…read moreanything wrong with it. He still took the time to go through everything and made sure it was operating exactly how it should. Nowadays that's pretty rare. Dude is cool as hell, knows his stuff, and actually cares. He even got it connected to dial-up broadband... I swear I heard *"You've got mail!"* before it printed the test page. At one point I think my printer started asking where Blockbuster was. Josh, if you're reading this, I gotta say too... whatever you did with the shop looks good. Everything feels way more balanced and just has a good vibe whatever you replaced was worth it hands down This dude works FAST. He's like an octopus answering phones, helping customers, fixing computers, and somehow still has time to answer my million questions. **Legend has it Josh once fixed someone's computer by unplugging their attitude.** They say his computer has never seen the spinning wheel of death because it's too scared to show up around him. For real though, if you need anything tech-related, quit messing around and go see Josh. Tell your friends, tell your family, tell your cousin who still has 67 tabs open and swears it's for work. I'm definitely sending people his way. Appreciate you, Josh!

After reading several Yelp reviews, we decided to choose Long Beach iRepair based on the shared…read moreinsights. Yesterday, my spouse visited iRepair to have the batteries in two iPhone 13s replaced. Josh provided excellent customer service -- he was friendly, knowledgeable, and completed both in under an hour, and the pricing was very affordable. Overall, we were very satisfied with the professional and friendly service. We highly recommend Long Beach iRepair.

Samsung Store - mobilephonerepair - Updated November 2026

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