I went looking for a refrigerator. This outlet is huge. More models and options than anywhere I have been. Unlike a full service store I was able to explore the selection with out a sales person wanting to assist me. When I was ready for assistance I approached a staff who was able to answer my questions and process my purchase. I saved a considerable amount compared to a full service location. I was able to have delivery and hull away added. This building was once a Gemco then Lucky's and Staters . It is bare bones nothing fancy here. Plenty of parking . Clean restrooms I recommend this location. read more

Ask for Justin! He throughly walked me through what options were best for me and my budget. Clearly laid out all of my options and had great product knowledge! He knows what he is doing and I highly recommend him to anyone looking for a tv or overall store product knowledge! Thank you Justin! read more

Open for almost a year in Bellflower, this Best Buy Outlet is one of twenty-four across the country, including only three in all of California. It consolidates all of the returns and open boxes for the many Best Buys in the area into one big open warehouse area, allowing consumers to actually have choices for product if they are willing to purchase 'used'. I really appreciate the concept, and ended up making purchases on the first trip (which is rare for me). Many of us are used to seeing 'used' merchandise heavily discounted at Best Buy once in a while. These are items that have been removed from their factory packaging, either to be used as demos or to be installed at a consumer's home. Instead of sending returned items back to the manufacturer, Best Buy will sometimes try to sell them as 'open', at heavily discounted prices. Like most good retailers, Best Buy has gotten really good at sharing accurate on-hand inventory data to their consumers. One can check what inventory is at what location, even for an outlet. My wife has been wanting a certain refrigerator/freezer pair when we remodeled our kitchen, so when she discovered many of them were marked as available in the (somewhat) nearby outlet, we decided to make a visit. The building is clearly marked as a 'Best Buy OUTLET', and had plenty of parking. Once you enter, you recognize it as a big open space, with appliances just scattered around. Different appliances groupings are put together, but within that group, they are scattered with no clear system (e.g. different brands can be far apart, and the same exact refrigerator model can be three or four different places). By far the largest grouping was for refrigerators and washer/dryers (almost 1/2 of the space). We were looking for a particular induction stove as well, but they didn't have any. They do sell TVs, but didn't find many. There are a few friendly associates to help, but the expectation is that you know what you want. So questions are mainly around finding the inventory. It was also made clear that what you saw, was what you get...so any missing shelves or accessories would not be replaced. It actually produced almost an auction type of effect, where one could contemplate things like 'there is a missing shelf...is it worth the extra $100 for a complete unit, or can we just order the shelf separately'. It's definitely the opposite of going to an appliance superstore, where the folks work on commission. This is one example where doing research on-line is expected but making the final purchase requires a visual inspection, especially since the different prices depend on it. We were lucky to find many returned items for the products we wanted, so were able to inspect quite a few of them. The prices varied greatly, from 35% to almost 50% for a couple. The associate mentioned that there is no clear reason why one unit might be quite a bit more marked...it could be because of condition, but also how long it has been sitting around (we noticed that for our refrigerator, there were different year models available, with the older model being more discounted). They do delivery here to a localized area, for a flat $100 (no matter how many products you purchase). You check out like any other best buy, and had a little issue with my credit card to get past the fraud detection (best buys are a popular retailer for credit card thieves). To make sure you are getting the exact unit that you want, the associate will walk back with you to mark the unit (and also to make sure another customer won't claim it). The unit is moved to a warehouse, from where it will be stored until day of delivery. It is very similar to other Best Buys, in that the associates will push their credit card, extended warranty, and paid loyalty program. Much of their return policy is the same. One difference is that the manufacturers warranty can be different for open box items, and I was told I needed to call them directly about it (which I will do). So definitely some risk there, but imo worth it to save quite a bit of money. Update on 6/20/2025: Contacted Frigidaire directly, and after a consultation with their legal, notified me that their manufacturer's warranty is not valid for open-box items. That's a game changer, and I think Best Buy is being a bit deceitful here, in just stating that you have to contact a store associate, who then either states incorrectly that it is covered, or more accurately stating that you need to contact the manufacturer. Makes perfect sense if buying from a store like Big Lots...but not best buy. But even with the warranty, we still saved money...so 3 stars it is. read more

See all

This place has quite a selection of used items. Some are pricey still and some are really discounted. Lots of workers walking around but not much interaction. When I would find something, I had to find someone to assist me. I was assisted by a really nice guy who was able to answer all my questions and concerns, I ended up buying the item. When I did get the item it was heavily damaged more than advised so I did return it unfortunately. However, they did take away my old item and I ordered a new one instead of another "New Open Box". So buyer beware! Do yourself a favor and consider new, unless you understand these items are used floor models or returns. Some items had food or drink residue left inside. Do your research! read more

Best Buy Outlet - Customer bathroom. Clean and a baby changing table. - Electronics Near Me - Bellflower, California

I walked in with the idea of what I wanted. The sales floor person, Daniel was of great help. He assisted me in my final choice and explained everything very well to my best benefit. He convinced me to get the Best Buy membership for $50 with the additional warranty. So if you're debating getting something used the $50 membership allows you to return and get your money back within 60 days (3 months) or exchange. The warranty is 5 years of service. I'm very happy with my purchase and Daniels advice on what brand to select. read more

This is a large warehouse style store with mostly returned items and / or dented items. The refrigerators I looked at were either dented on the door or sides. They sell flat screen televisions; refrigerators; microwaves; computer monitors; speakers; washers and dryers; soda machines; rice makers; etc. Many items are not priced. I would find a red sticker on the box, but no price. The store looks like a discount outlet inside. Signage states they offer next day delivery. Parking: Plenty of free, strip mall parking. read more

See all

This Best Buy location is a gigantic store. What they have at this location is a lot of washers and dryers and refrigerators, big screen TVs, and some other things that you may be looking for that make up the Best Buy inventory. One would obviously assume that as this is an outlet store, their prices would be fairly low. This is not actually the case, however. Though there are some deals here, most of their pricing is pretty much on par with what they offer in their regular stores. For example, I had bought this large monitor from my local Best Buy a couple of months ago. I saw the same product in this store, open box, and it was the same price as I had paid., Thus, you may be able to find some deals, but they're most likely not going to be earth shattering What they do here is a lot of slightly damaged items. They have refrigerators that have a few scrapes on them, washers, and dryers with the same, and a lot of open box stuff. The only complaint I have about this location is that a lot of their stuff does not have the price on it. Meaning, you will, in some cases, have to go up and ask a sales associate the price if you want to have a clear idea about what you may be interested in purchasing. My only thought for you to keep in mind is that, yes, you may be able to find what you're looking for here. But, don't expect to find an incredible deal on that item. read more

Best Buy Outlet - Electronics Near Me - Bellflower, California

See all

Our dishwasher from BBO was missing parts...after we were told our installers would have everything needed. Electric plug, water hose, clips --ALL missing. Very disappointing. read more

First time coming into a Best Buy Outlet and wow! Big building with a lot of appliances etc! I came in looking for a refrigerator and ended up buying multiple items. Erik the Manager was amazing and assisted us in finding the right items. Great Customer service!! These prices don't compare to a normal Best Buy's or other stores. It is an Outlet and you will find the best deals here. read more

Best Buy Outlet - Electronics Near Me - Bellflower, California

See all

I purchased an "open box" refrigerator from the Bellflower Best Buy Outlet at a very good price...was told it was in "excellent/like new" condition per the person at the 800 customer service phone center who guided me through the purchasing process. They encouraged me to go to the outlet to inspect it and make delivery arrangements. It was an 1 & 1/2 hour drive to an area I was totally unfamiliar with. The exact location was difficult to find as it's in a huge old parking lot tucked away right next to the freeway off ramp...no visible tall signs to be easily able to see the place. On the 4th pass, luckily I spotted the faded blue & yellow colors of Best Buy, way in the back of the parking lot..finally! One of the employees at the Best Buy Outlet in Bellflower service desk pointed to the location of the refrigerator. At first glance...all looked good EXCEPT that on the front of the french doors there were 2 areas about 1"x 3" where the white paint was a different shade of white! The employee came over and told me how someone must have used "white out" (paint used to cover type-o's) to hide scratches in order to be able to cover up and ensure the return. It actually came off at the slightest graze of my fingernail! The interior looked flawless, but I knew if I went through with the delivery that every time I walked into my kitchen...those spots would catch my eye and I'd regret it. I do want to thank the man at the outlet that helped me. He did promptly process a refund and his honesty helped prevent a big hassle of going through the delivery and return of a very large refrigerator! So bottom line is, if you purchase "open box", be sure to take the time to go and inspect your item in person. read more

The old nuker decided to die, boohoo hhhhooo! We remembered BB OUTLET and we are so glad we did! We LOVED our old one and found the same one, open box which means it was opened maybe for displaypurposes, BB checks it out and resells it for less. The selection is nice, prices are more then fair and the staff is so helpful n nice! Shout out to Miss Giselle who was extra helpful helping us with checking out the condition of the microwave. She even helped us get it in the truck! Maybe being on the wrestling team in high school makes her an all around wonderful employee for BB OUTLET! THANK YOU read more

Best Buy Outlet - Exact NEW replacement, RIP old nuker. - Electronics Near Me - Bellflower, California

Big shout out to Denzel!!!! Best customer service . Walked with us and answered all our questions. read more

Best Buy Outlet - Great prices specially on refrigerators. - Electronics Near Me - Bellflower, California

Do not buy from them! They sold me a portable ac that was missing a window kit and drain hose. I drove 40mins to pick up this item and found out parts were missing when I got home and opened the box. When you call Best Buy they can't even connect you directly to the store. It's just a customer service center. And they said I had to go back to the store for the missing parts which I drove back but they didn't have. And they also didn't know where to direct me to buy the exact parts from somewhere else. read more

Super cool place. Lots of employees to help. You can always go online at the Best Buy website and look at all the open box items on your filters and see what's at this location before heading in. I was able to purchase a freezer that's normally $700 for only $368 here because it had a dent in the rear corner that nobody will even see. You can find some good scores at this location. They have a huge selection of appliances if you need it. The employees are actually super helpful once you start talking to them. read more

I just had to pick something up here. I already ordered online. I arrive at 6:55 p.m. they have the doors locked. Security guard is telling people that the manager told them not to let anybody else in because they have too many people in there and there's not too many people. It's not that empty. All I have to do is pick up something I've already ordered and they won't let me come in. I mean this is Best buy. They're not competing with Amazon or anything right? Like really great experience. Dismayed oh yeah I forgot to mention I drove through traffic for an hour busted my ass to get here ahead of time and they do this BS. That's why I'm frustrated if it was a quick little drive. If this wasn't in the middle of Los Angeles, it wouldn't be a big deal, but when they do that, that's just bs. read more

Found the refrigerator that I wanted and Daniel was a great help and was able to help through the whole process of the geek squad warranty on our new LG refrigerator do recommend if you want to save on a refrigerator read more

Best Buy Outlet - Electronics Near Me - Bellflower, California

The store DOES NOT have a dedicated phone number. Any issue with a purchase from them can ONLY be resolved in person which in LA means a 3 hour round trip. THIS IS A RIP OFF store that banks on people not wanting to rent another truck to transfer faulty equipment or drive hours to simply discuss an issue! read more

Don't have high expectation for a great price on anything. Maybe that was my mistake thinking that there will be some great prices on open box/return items. But honestly you could probably find better prices on new items on amazon or walmart. I was really hoping that they will have some good prices and make me want to spend money that i don't have because the prices were really good pricing. But nope that was my mistake. read more

Bought a fridge, the fridge didn't work so I returned...I talked to Daniel... he will not accept the return and keep your cash.. useless guy. read more

Ken. D is not a good manager Very rude Best Buy website states excellent condition items may have no scratches or dents he states you won't see it when you install so it's not there. I literally looked at him in confusion. read more

Best Buy Outlet - Excellent condition I think not - Electronics Near Me - Bellflower, California

See all

I purchased 8 appliances all matching kitchen aid. The refrigerator had a leak. No problem it was fixed. One of the gas stoves had a gas leak. Best Buy sent me to kitchen aid. K Aid tried to fix it and my house filled up with gas. Gas company shut the gas off and would not turn it on without a pressure test. Cost me $225 Then I took the oven back for a replacement. They wouldn't give me a replacement at the same price so I spent another $425 which was the price difference. I understand the $225 I'll eat but they should have replaced the oven with the same model I will be canceling my Best Buy credit card and membership read more

Best Buy Outlet - Kitchen aid stove - Electronics Near Me - Bellflower, California

See all

First visit today. They had a lot of fridges, washers, dryers, stoves, cook tops, TVs in boxes, some audio equipment, and some accessories. Decent prices on the washers and dryers. A lot of people there in line to purchase and several cars, trucks, etc. picking up outside. There were a lot of employees walking around. read more

Best Buy Outlet - Store hours as of a 5/26/24 visit. - Electronics Near Me - Bellflower, California

Outstanding costumer service! The manager Annie and all team are absolutely amazing and kind. Great variety of electronics. I'll always check there if they have something I need before buy it!!!!! read more

The experience at the store was wonderful. The selection that they offered was so vast it was difficult to make a decision. The sales person who helped us out Joseph Zamorano was so helpful and really was able to answer our questions and look up the things that we needed support and I would definitely return to the store for future needs. read more

Best Buy Outlet - Best Buy Outlet - Electronics Near Me - Bellflower, California

So I had a bad experience on Thursday with Yesenia, but this location had the washer machine I wanted, so I ended up getting it, I spoke with Annie I told her all about my bad experience. She was so kind, thoughtful and helpful, she showed true compassion for me. She is such a good manager, thank you for all your help Annie read more

Prices are expensive considering items are not brand new. You're better off purchasing new at Home Depot because the prices aren't that much of a difference! Not sure how good staff is, I didn't have anyone approach me. Other than that, it is a large store and they do have a large variety. read more

See all

PLEASE DONT BUY anything here. I purchased a washer and It was broken. I took a video of the washer and it just made a loud clicking sound. If I could post my video I would I had to return it and Gigi helped me return the washer and she was not friendly or pleasant to speak with. Don't waste your time. Go somewhere else. read more

BUYER BEWARE!! This place will not honor price marked on item. See attached price tag and at the register came up 125.00 more. Store manager Ken D. said there was nothing he could do and if I wanted to item I would have to pay the higher price. Be sure to double check your receipt if you're thinking of buying anything here. They made me feel like I was being scammed. I would expect a lot better from Best Buy. read more

Best Buy Outlet - Electronics Near Me - Bellflower, California

See all

There are so many things to choose from and the pricing is good. There was a line of cars waiting outside for appliances. They were very busy but Annie and Jessenia were a great help. They mostly had appliances but they also had a lot of TVs and computers. read more

I was going to buy a open box refrigerator went to the register with the guy and I show him my best buy ID on my phone to get my points and he said he could not do that their system Does not do that Im showing him the ID because I have my phone number but it shows two different accounts that's why I show him my best buy ID on my phone. He was not willing to ask someone else to help him I will not recommend this location to anyone very bad customer service. I have never had a problem at any best buy when i show my best buy ID on my phone read more

Bought a tv from here today asked if anything was wrong with it they said there was no comments or anything on a sticker to say what's wrong with it. Put it together turn it on and the right side of the screen is deformed/dented in. Make sure you test it before buying it!!! read more

Best Buy Outlet - Deformed and dented right side of screen - Electronics Near Me - Bellflower, California

Gigi and Trina were so great. They both took the time to help us even though they were busy helping others or moving heavy equipment. I would definitely recommend this place. Values are good but customer service is amazing read more

DON'T GO TO THIS STORE!!!!! I walk in with my daughter to look at the fridge selection I see one that was a great price so I walk over to an employee they run my credit to apply for a Best Buy credit card I make the purchase for fridge receipt in hand. They say sorry this fridge has wrong price tag keep in mind credit already ran and RECEIPT in hand they say we can't release it to you so now I have to cancel credit card possibly get a bad report on credit report all because the staff here is poorly trained by Manager by the name on Ken or Kent I spend an hour on phone trying to get some sort of compensation for the inconvenience I get the run around then you wonder why Best Buy's are closing poor customer service poor training. read more

Wish I could give zero stars. Been standing around see if anyone would help me with a stove. All the employees just walk pass me without asking anything. I ask for help and they tell they're busy. But they're not busy to be talking among each other with no customer in sight. Rather go spend my money elsewhere. read more

Refrigerator warranty- we purchased an LG refrigerator here. And it has broken down three times in three years. We purchased a three-year warranty and the first we were told that LG needs to come out because it's under a one-year warranty and they will take care of it and they did. Then one year later the refrigerator broke down again and this time Best Buy did the repair that was in the second year. Now here. We are three years later and the refrigerator is broken down again. We've had the refrigerator for a total of three years as of this month. So correct me if I'm wrong the first year was under manufacturer warranty. So the 3 year warranty we purchased should be extended 3 years after the manufacturer warranty. They said no. So actually it's only a 2 year warranty not the three year warranty they sold us. It should be sold as a 2 year extension onto the manufacturers warranty. This is false sales information given to customers. IMO read more

I had a great experience buying a Sony Bravia OLED 48inch here. About 3 different staff members checked on me and answered my questions because I was so nervous about making a TV purchase. I can confidently say that I got a great deal on my Bravia at half off. The TV usually retails for $1300-1400 as new and I got it for a little under $700. There are also plenty of other LED TVs that are cheaper but we wanted a QLED or OLED. The staff also pointed out that the stickers on the boxes indicate what may be missing, but two different staff offered to open up the boxes in front of me to confirm that certain items were missing and the staff even mentioned that sometimes the boxes say that certain items are missing but in actuality they have all necessary items - which again is why they offered to double check the materials in the box before I bought the TV to ensure I was comfortable with the purchase. I just wish they had more variety of appliances to choose from. They do focus on refrigerators, washing machines, and TVs pretty heavily. read more

This is the absolute worse Best Buy location I've been to. I own multiple units and have purchased tons of appliances. Every time I've purchased from Best Buy it's been an absolute NIGHTMARE! Beware of this location and its deceiving employees (very illiterate employees as well as they don't know how to use their system or know anything about customer service). The manager ANNA is the absolute worse manager I've dealt with. Didn't offer any type of resolution or good customer service. Best Buy you've lost a huge customer and you need to step it up with the lack of resolution to your PAYING CUSTOMERS AND take some lessons on Customer Service. Beware everyone from dealing with the incompetent location. They will steal your money and not deliver. Will give you the run around and not care one bit. I wish yelp let us rate negative stars as this location isn't deserving of even one star. read more

I found a replacement over the range microwave on the Best Buy website. The website said there were 2 in inventory at this location. I do not trust Best Buy's website. The store was 20 minutes away so I didn't want to waste time. I called the store and spoke to customer service asking her multiple times, they are there right? Yes. They are going to be there RIGHT!? Yes, sir. I went to the store within 20 minutes. They were not there. The sales associate said that it is "impossible" to call the number and speak to customer service in the store. Instead you speak to a call center. He added, for this reason the website and the phone number are not accurate as to what is in the store. Was this a joke? No he was serious. Outrageous. I drove home another hour fighting traffic. Do not go to this store! Buy on Amazon. Best Buy owes me gas money. read more

It's unfortunate to report that my visit to the Best Buy Outlet was a terrible one. I was in search of a used oven from the open box section, so I reached out to the store's online customer service, and they assured me that the oven was in good condition, as it was described on their website without any damages or missing parts. So, I went ahead and bought it and collected it from the Bellflower location. However, when the item was brought out from the back warehouse, it was revealed to have scratches on one side and a missing knob. When I inquired about the issue, the person from the warehouse said they were unaware of what had happened since I had been assured it was in perfect condition. They responded with, " I was off yesterday so I don't' know. If you don't want it, we can take it back." Their lack of willingness to assist and their immediate suggestion to return the item was disappointing. I then asked to speak with the store manager. Upon Annie's arrival, she appeared to be more cooperative and open to discussing alternatives. She even mentioned that the oven should have been in "fair" condition instead of just "good." She explained that she couldn't adjust the price in-store but that the online customer service could make the necessary changes. She even recorded the issue in my account as being in fair condition. Having placed my trust in Annie, I contacted the customer service representative, who informed me that the store was the only one capable of making adjustments. However, the customer service representative sent a message to the store's management company, requesting a resolution over the phone, which was declined. The store insisted on speaking with me in-store. Given that I live in Pasadena, Bellflower's proximity was not feasible for me to visit and have them address the issue. I was given inaccurate information by all parties involved with Best Buy. It was clear that no one was willing to help, and they were quick to pass me off to the next person. Even the corporate representatives stated that it was beyond their control. This entire experience has left a sour taste in my mouth and has deterred me from ever shopping at Best Buy again. I will never trust their open box products, as it seems they treat customers like they are of lesser value. read more