Warranty Experience with Chef's Toys and Mulberry Technology…read moreInitial Purchase and Expectations In 2023, we invested a total of $26,472.61, which included taxes and two warranty insurance plans, for a 3-door KINTORA refrigerator and a 2-door KINTORA freezer. Our initial experience was smooth and hassle-free, largely thanks to our salesperson, Estaban Aguirre. Unfortunately, we later discovered that Estaban was no longer with the company. The Issue Arises On March 6, 2026, the hinge of our 3-door KINTORA refrigerator broke, rendering the refrigerator unusable. Since we had purchased a warranty, we immediately reached out to Estaban for assistance, only to learn from Raul Flores that Estaban was no longer employed with Chef's Toys. Raul provided us with contact information for Mulberry Technology, who was supposed to handle our warranty claims. Challenges with the Warranty Process This marked the beginning of a frustrating ordeal. It quickly became apparent that Chef's Toys was not well-acquainted with Mulberry Technology. Raul initially gave us an incorrect contact number for starting our claim. He directed us to Joshua Wohl at Mulberry, who, while not involved in claims processing, was helpful enough to connect us with the appropriate department--after we had already experienced several unhelpful responses from Raul. After sending our purchase order to Karime, our contact at Mulberry, we learned that Chef's Toys had never registered our protection plan with Mulberry or transferred the necessary funds for our warranty. We attempted to follow up with Raul but received no response until we escalated our concerns to Chef's Toys' corporate office. Unfortunately, reaching out to their main line at 714-662-2433 during business hours of M-F between 9am-5pm only led to a voicemail, and our emails through their website also went unanswered. This is TERRIBLE! Resolution and Lingering Frustrations Eventually, Raul from Chef's Toys responded and offered a courtesy repair for our refrigerator door but informed us that our remaining warranty coverage would not be honored. This was frustrating, as we had already paid for the warranty. During this period, on March 25, the Health Department visited and deducted points from our inspection due to the non-functional equipment. We promptly notified Raul about the urgency, as another inspection was scheduled for April 6. Fortunately, the Health Department accepted our communication with Raul and a photo of the completed repair as proof. The entire process--from the breakdown on March 6 to the repair on April 6--took a full month. This delay was disappointing, especially given that waiting for a part should not have justified such a lengthy timeline; someone could have delivered the part to expedite the repair.

2.21.26 Hubby looking for a knife, I'm looking for a sharpening tool…read more It's a smaller scale store but I can easily spend at least an hour roaming the aisles. I love to cook & I see all the possibilities of the items to make life easier or more efficient here. My santoku is starting to become dull & needs sharpening. I couldn't my favorite chef 's knife (the whole knife block cannot be found!) Hubby found a chefs knife & he got me the sharpener. I told him I wanted to get the stone/honing block but he opted for the metal kind. The staff are super helpful & answered our questions. There so many "toys" I wanted to buy but I must resist the urge to amass more "clutter" (that's what Hubby calls it, but he reaps the benefit when he eats what I cook). I still need a dumpling rolling pin, but they only have standard types at this location. Aisles are fairly spacious & inventory appears well stocked, neatly arranged & sorted. Prices are fair & marked accordingly. It has its own designated free parking lot. Good shopping trip, met our goals.

2/27/26 Hubby was looking for a knife sheath to protect his new chef knife.... And me lol. It is…read moresharp AF I looked through the rolling pins, needed one for making dumplings but all they had was a plastic-like roller. I'd much prefer a wooden one. Additionally, I wanted to also look into getting a better whisk, but I think I will make the wood what I have. And I knew I was gonna need a digital scale to help me through my sourdough journey now that I was gifted two sourdough starters--one from Italy and one from France (one of my clients was very giving & thoughtful). The price is range from $40-$85., whoa! Amazon has them for about $30. I will have to think about this.. Met Gonzo, yes, that's how he spelled it, a delightful & enlightened staff member who was very helpful with recommending which would be best. We could've had a whole conversation for a half a day! LoL. In the end, I decided to think about it before purchasing one (turns out later, best decision I made all day) My glass measuring cup is in storage & I find it cumbersome so I bought a lighter version (2 cup). Happy with my purchase. Hubby bought his item separately & let me roam the aisles. Highly recommend this store. Gonzo was instrumental in making me feel welcomed & appreciated to be shopping here, hence the 5 star. As I mentioned many times in the past, I greatly value customer service. It's what keeps me as a return customer

Listen to this…read more.. Chef Toys wants to charge a 30% restocking fee if a product has to be opened and taken out of the box. But if they sell you an item that THEY took out of the box and have had on display, they want you to pay full price while claiming the item is still "new." We placed an order over the weekend for about $4,000 and were told it would be ready to pick up by Monday. I got there around 12, and the order wasn't ready. Not a big deal--we waited. Then we found out that one of the items included in our order was the display fridge. We told them we wanted a brand-new fridge in a box. The employee kept stating that they "just took it out of the box," but in reality, that fridge has been sitting there on display for a long time. We asked for either a boxed fridge or a refund. The employee did not hesitate to state, "I will meet you at the front and give you your refund," without even trying to offer another alternative or find a solution. There were no customer service skills from the employees or Buster, the manager. The situation escalated pretty quickly, and Buster very rudely kept telling me to stop talking instead of trying to handle the situation professionally and understand why we were upset. We have been doing business with Chef Toys for a very long time, but today they lost a customer because of Buster and the way this situation was handled. I do want to acknowledge and thank the Director of Sales. He understood the situation and very calmly tried to find a solution. Unfortunately, by that point, it was already too late. He showed the professionalism and customer service that we should have received from the beginning. He should be hired as the manager instead.

This is a really Adorable & Cute Little Home Supply store! They have a very wide selection of…read morekitchen and basic home supply needs for low prices, all fitted into a very small storefront. The staff is very friendly as well.

I was next door getting boba and stumbled by this little gem. I had to use the bathroom really…read morebad, and decided to give it a shot to ask. The owner was super nice and let me used the bathroom! I then strolled the around the store, and there are so many items at such great prices! I ended up buying a lot of home essentials. Check this place out!

Great location with plenty of parking behind the store ! Affordable ! And reasonably priced rice !…read moreViral snacks and excellent traditional snacks and seasonings for a myriad of different tastes! I like this place for convenience and sales !

Great find in El Monte for your Asian supermarket and shopping needs. Lots of housewares pots pans…read morecooking ware and plenty of market items such as produce, frozen meat and Asian groceries including lots of fun Asian snacks, candies, drinks and cookies. Really good prices and super friendly service like a mini Asian Costco plenty of parking in the back of the store in the busy Asian shopping center. Very clean and great value a fun find to shop at!

Kuarto is the right blend of modern minimalist! Located on one of the busiest streets of Long…read moreBeach, Kuarto is situated in a quaint little building that be easy to miss. Once you're inside however, it can feel like you're away from the traffic and it gives off a very calming atmosphere. All the items are neatly and particularly placed. The store carries a variety of home products to self-care goods. Since it's a novelty store, you can expect that some of these items are not "budget-friendly." With that being said, you can tell that all of the items are of immense quality. They carry some noteworthy brands like Aesop and Kinto. If you're choosing to make a purchase just based on quality, you've made a great investment. I had a chance to speak to Arianne and she was well-informed about the products. I wasn't prepared to make a moderate purchase upon first visit, but I am keen on coming back! I only purchased their lip balm and it's currently my favorite product to use. If you're ever in the Long Beach area, I recommend paying this store a visit!

Kuarto is a cute name for this store. In Tagalog and Spanish, which are closely related, Kuarto…read moremeans bedroom. This store is cozy and chic just like a bedroom. Here you will find lots of very high quality decor for your home, office, bedroom or a gift for your minimalist friends. There are ceramic bowls for your Palo Santo or White sage, which they also carry here, and large pots and tableware items. All of their scented items like incense, soaps, oil diffusers, candles, room sprays are all unique, irresistible, and sophisticated-smelling. They will definitely set the ambience in your room to new levels. There are some unique items here that I don't really want to share with the internet just yet. Lol. You're just gonna have to go in and find out for yourself. Welcome to Long Beach, Kuarto, and can't wait to see what else is in store.

This is a fun place to treasure hunt through Amazon returns and close out items. There's some stuff…read morethey always have that's heavenly discounted, like blankets and perfumes, etc. and often electronics. The big draw is the bins of random stuff. They restock on Thursday and Friday - everything from tools and car and motorcycle parts (we've purchased a bunch of this stuff but you have to know what you're looking for) to cheapo party decorations. Each day the price for anything you find in the bins goes down. Starts at $9 on Thursday, and by the next Wednesday, whatever is left is 50 cents. I've gotten everything from a decent pair of padded Nike shorts (for $4) to a bottle of Magnesium gummies (which I take daily) for 50 cents. The guys who run the place are always friendly and fun to joke around with.

My GF and I were en route to the Goodwill in the same plaza when we decided to stop in to Citi…read moreMall. First impression is seeing the streaked tile floor and opened boxes and packaging in wooden slated tables. Dozens of customers digging through aimlessly and moving through the piles which appeared to have no rhyme or reason in organization. Nothing had pricing in the table bins. My GF asked but the gentleman in the front did yell from time to time that everything was $4 & it would be $3 on Sunday. After an hour, I had some party decor, a adhesive wall paper roll, shower steamers, and small drawstring gift bags. My GF picked up a double walled tumbler, 6pk of backup reading glasses, inflatable mini bed, 4 pk Ticonderoga pencils, and car window shades. It was worth noting that although the majority was of no interest, there were people with dozens of items in their cart. To each their own. I saw lots of party decor, disposable plates, makeup, cell phone accessories, home decor, misc craft, seasonal, etc. Few name brands, such as Sharpies and Ticonderoga, mostly generic Amazon goods made in China. All of the items come bought as mystery pallets from Amazon & the store is restocked on Thurs and Friday. Pricing is the most expensive on the restock days and I can't even fathom what's left by $0.50 Weds! Will be back to treasure hunt again! Highly recommend if the overconsumption doesn't bother you & you have the patience to go through the items. Some customers were aggressively throwing items around & coming close to hitting others with their carts as they inched through the bins.

Open to public!!! This is the most organized restaurant…read moresupply store I have ever seen! On top of friendly service, the prices are reasonable. I was looking for a high quality Japanese knife and I didn't want to drive too far. I found what I needed. See pic! They carry so many brands. I bought a cool urban apron thar everyone is complimenting. If you have any question, the guys are eager to help.

I recently purchased and had to return a pre-rin's hose that was not the right model. They looked…read moreat the label on the actual hose and saw that had got a little wet and they said they couldn't take it back even though it had not been used.

If there are trinkets, always count me in!…read more This place was so fun to explore! They also sell a wide range of pantry supplies. I was able to get my hands on Picaresca's cafe de olla syrup and some saffron threads! I also found the cutest mini whisk and utility knife, both in keychain size. She had painter's tape in every color. I grabbed a roll of orange. For six items, I paid $76.07. Ericka was attentive and welcoming! She answered all my questions about how she curates her shop, so awesome! Parking was a little challenging, but I found a spot half a block away. I wish I lived closer because I would visit regularly! Support small and support local!

Beautifully curated showroom full of vintage kitchenware for all your practical needs. I loved the…read morehandmade candles made of beeswax. I'm definitely going back for that. I'm really feel like we need to support local businesses especially antique stores. I'm hoping Whittier becomes a hub to find antiquities. I also was able to try a chocolate chip cookie with sea salt. It was delectable. Overall, the customer service was great, the prices reasonable and the taste level stellar.