I've been going here for a very long time. The service is great. The grain selection is good enough…read moreto make anything you want. Just keep an eye on how the grain is bagged and handled. There have been mistakes as far as milled or unbolted and combining when it's requested not to be. Of I could make one recommendation to them. They need to really work on their yeast selection and in stock. It's hard to find the right yeast you want sometimes. Otherwise, great LHBS. They also give discounts for brew club members. Join and check them out too. Great group!

What an amazing little shop. They got everything you need for your home brews. I'm trying to make…read morestrawberry wine for the first time and they had everything I think I need in manageable portions. But they also have supplies in large volume as well. Tracy was friendly, helpful, and a gold mine of knowledge. Definitely recommend.

I first bought some equipment from Carlos a few months back and just today made another purchase…read more In this industry there are many sharks out there but Carlos certainly isn't one of them. He is a man of his word, hard working and very honest. I would not hesitate to do business with him again. His prices are also extremely reasonable and competitive

From the owner: 20 years of experience in restaurant equipment. We service and repair on-site or off-site. We also…read moredo equipment overhaul/refurbishment. We specialize in moving and installing restaurant equipment.

My GF and I were en route to the Goodwill in the same plaza when we decided to stop in to Citi…read moreMall. First impression is seeing the streaked tile floor and opened boxes and packaging in wooden slated tables. Dozens of customers digging through aimlessly and moving through the piles which appeared to have no rhyme or reason in organization. Nothing had pricing in the table bins. My GF asked but the gentleman in the front did yell from time to time that everything was $4 & it would be $3 on Sunday. After an hour, I had some party decor, a adhesive wall paper roll, shower steamers, and small drawstring gift bags. My GF picked up a double walled tumbler, 6pk of backup reading glasses, inflatable mini bed, 4 pk Ticonderoga pencils, and car window shades. It was worth noting that although the majority was of no interest, there were people with dozens of items in their cart. To each their own. I saw lots of party decor, disposable plates, makeup, cell phone accessories, home decor, misc craft, seasonal, etc. Few name brands, such as Sharpies and Ticonderoga, mostly generic Amazon goods made in China. All of the items come bought as mystery pallets from Amazon & the store is restocked on Thurs and Friday. Pricing is the most expensive on the restock days and I can't even fathom what's left by $0.50 Weds! Will be back to treasure hunt again! Highly recommend if the overconsumption doesn't bother you & you have the patience to go through the items. Some customers were aggressively throwing items around & coming close to hitting others with their carts as they inched through the bins.

It's a constantly refilling pile of Amazon returns! :P…read more The selection is random, this is certainly a "never the same thing twice" type of scenario. It's rows of bins where pallets are just unloaded and the prices are essentially negotiated. The service was friendly, and everyone seemed to be playing friendly, I'm curious to see if it's that same way when the doors first open, but overall it was a good scenario.

This place is the Sanford & Sons of used restaurant junk. Signs direct you around the corner into…read morean alley littered with old, broken, dirty restaurant equipment. You're then left to figure out which garage door to enter to find someone to help you. We walked into the meat store next door then back out to find the unmarked entrance to the restaurant supply store. Everything is thrown inside without rhyme or reason. We stumbled our way around looking for a stainless steel cart. We had already been to another, more organized used restaurant equipment store in Orange and had done research online on what we were looking for. We eventually found a cart buried under an espresso machine that would have worked for our purpose. After some effort to find someone to help us, we were give a price of $200 for the used, dirty, dented cart. Since we already knew that this exact cart was available online at WebstaurantStore new for $160 dollars, we left. Don't waste your time.

From the owner: Long Beach Restaurant Supply specializes in top-quality used restaurant equipment. We also offer…read morein-house and on-site service repair and parts for just about any piece of equipment. We have been located in Long Beach for over 20-years. Call us first!! We can save you a bunch of time and money!

Angie called me back and I got my Wagu brisket and it came out great as a first timer. She took…read morecare of me and definitely returning customer for meat

For reference I've been coming here since this place opened and been smoking meat before it was…read moreopened. It was a great option being in California with the only real outlet to rubs and sauces being bbq's galore which is limited. I was gifted a gift card in September of 2024. The main thing I wanted to use it for was pellets and for the better part of 10 months this store was out of stock. What I didn't know was there was an ownership change. When I called and the pellets were finally in stock (August 2025) I drove down, grabbed three bags and was told my gift card wasn't good because of ownership change. I was told that they tried to let existing credit holders know to use their gift cards and that there was a grace period of when pre existing gift cards would be valid. At the end of the day, as a new business owner, I get you want to be profitable from the start and honor somewhat pre existing gift cards. I follow you on Instagram and at no time did you ever post anything about needing to use pre existing gift cards by a certain date as stated by your employee. With so many options to purchase rubs, sauces, and pellets these days, this spot will not get my business. FWIW if you need lumberjack pellets or meat church (the best in the business) just go to bbq's galore and save yourself a few bucks.

Alysa and Shaima from the paint the department are very knowledgeable, before I even ask for help…read morethey approached me if I they could help me with anything.., they were able to helped me with the right color paint that I was looking for. Customer service was superb Shout yo the two of you.., Alysa/ Shaima

June 5th 2026. Friday…read more Defining Rental Truck Experience only and the customer service staff pertaining to the rental protocol process. Anything else is excluded from this review. I made reservations for a Box truck 2 weeks prior for pick up. Cost is $150 daily rate with unlimited miles. My appointment was set for 6am. I arrived at this location at 6:45am. I approached the front counter and greeted the lady (customer service representative #1.) Good morning, how are you? Her response was not welcoming. She stayed silent with a face of annoyance. Hello, I am here to pick up my truck. Come to find out, I am not on the system because my reservation was cancelled this morning, within an hr. I stated that there is a 1 to 2 hrs grace period for a customer to pick up their rental reservation truck. She replied, sorry I can't help you. I stated I am here now, where is the truck? I asked, who is in queue next to pick up the truck? She stated nobody but I cant give you a truck because we cancelled you in the system. I asked where is the truck now? She replied, we dont have one. I was like huh? I requested to speak to the manager (Customer service Rep#2) The manager came and said sorry we cancelled your reservations. I asked why and where is the truck? She stated we dont have one. I emphasized, if I was here exactly at 6am what would you do since you dont have a truck available at this location for me to pick up? She said I would of called other home depots, but since you are late we cant really accommodate you. Poor customer service on their part! The entire ordeal confused me. I have reservations and you cancelled but dont have a truck available to pick up. I told the manager, your system is broken and doesn't make sense. The moral of the story. Home depot dont have any trucks available but decided to turn it on me for being 45 mins late on my reservation, clearly explained that I have an 1hr grace period. But yet they dont have anybody else in queue? This absolutely does not make sense, moronic! If they would of said Im sorry, we dont have any trucks available regardless if you came on time. I would of accepted that reason since things happen. But Geez, to put it on me is Blasphemy! So most important, they were not being truthful about the entire situation. I give everyone an -F for failure to reason on Rental Trucks. They can improve and be professional by just telling the truth. I ended up walking out in disgust! Customer service 1=Kris, she requires to be retrained. She has a bad attitude. She thought she was all that too. Smh Customer Service #2 -Manager. Amaya. She tried calling other stores to see if they had box trucks. No luck.. she just wasted my time. She was untruthful about home depot box truck availability= 0 Customer Service #3, did not mention her in the feedback until now = Tati, kept on butting in like she knew everything when I was speaking to the manager. She needs to slow her role and just stay quiet. She is not a manager. I would not recommend this place to rent home depot box trucks. They are unprofessional and incompetent. Its easy to make reservations but even easier to cancel a reservation. Do not trust this place, I warn you. They will screw you over on the day of pick up. This ordeal was unacceptable!

Went in for quite a few things today. Received the upmost AMAZING customer service from Latonya…read moreC.!!! Not only did she volunteer to help us, she walked us through a very lengthy list of things we needed. She was patient, kind, resourceful, knowledgeable, and extremely helpful. All the staff was really nice there, but she was definitely a stand out. THANK YOU LATONYA!

I am being very specific with this rating, it's not for the store but for an employee. On…read more09/28/2025, I gave this store 1 star and I still feel it's a 1 star. Since then I started going to another retailer due to their excellent customer service. The other day, I went to Home Depot and I was shocked when I was approached by Filbert, he asked if I needed any assistance. In 5 years, no one has ever asked me that question. In the past when I did ask for assistance, I didn't get any on numerous occasions. I knew what I wanted and where it was located so I thanked him for asking. As I was walking to the check out, I saw him and approached him and told him how I felt about this store and the customer service. We really had a good conversation about it. I did acknowledge to him the excellent customer service that he provided and thanked him for it. Nothing changed at the checkout area, 3 female associates were chatting and laughing. They were having their own conversation. Not one of them paid attention to the customers, not even a "Thank you for shopping at Home Depot."