Went to go pick up A tool for a job luckily they had one left saved the day..floor guy lead me right to it..Great Customer Service read more

Yep, read all the negative reviews before I posted mine and there spot on. Went there twice on 2 different days and first time whoever works in the morning was just rude. No emotion didn't say hello. Barely want to even help me but whatever I ordered apart online so I was just picking it up. Went back the next day, online it says the close at 6:30 I got there at 6:03. As soon as I walk in a man and a lady are just standing there talking and laughing and they instantly look at me and say "oh we're closed" even though the door is wide open and then they're just sitting there kicking the shit. I just stand there with a blank face cuz I'm like...really.. it's damn near 30min till close time and yall are literally doing nothing. Lady says.. "well do you know what you need?" Cuz she knew I was like wtf.. so that was her attempt to help me, but I was returning something.. I knew it was gana be an issue so I just turn around and walked out.. they literally walked right behind me and closed the door n locked it. Stood there n watch me go to my car. You think they would help me when there's still 30 minutes to the store closes and there's nobody in there. It's not like they're busy. I'm the only customer in there. Pathetic il never step foot in there again. read more

Big thanks to Miguel ,Sergio,Andrew great customer service I recommend this place, ask for miguel and sergio they'll get you right with whatever read more

If you need it they probably have it! One of the only hardware stores around that carries almost everything! read more

should never buy from this store. I bought a part from this store online and was not able to return the part for a refund. .was for my water heater. I didn't need the part after all and it was the wrong part also. On my reciept it said you can do returns within 30 days andon the box someone wrote no returns or refunds written in pen small. online the part said it was returnable and when i picked it up the worker didn't say all the sale was final. read more

Stopped coming for a while because nothing was in stock and customer service was bad. Last week I was in a bind so I gave LB Johnson's another chance. Miguel Raygozo was quick to get me what I needed and out there door and back on my job site, terrific guy. A week later I came in again and another gentleman (I will get his name next Time I see him) got me outta a bind due a job that required some unusual hardware. Great to see a change in the store operations, gunna keep coming back for all my misc hardware needs. read more

I went there to buy 2 parts as I went to pay I said hi to the cashier, he just ignores me, after he charged I said thx u... he just continued to ignore, with this kind of awful customer service I'm never going there ever again......very bad customer service......... read more

Great store! Nice and organized. Staff is friendly and extremely helpful. Great selection. Will definitely be back.

What a selection of hardware!! This place is so awesome! And the staff is friendly and ready to help. I'm coming here for most of my future hardware needs. read more

Very good service! I walked in and was kindly greeted by a young man named Ruben that helped me find my item quickly! He was very knowledgeable and helped me improve my understanding of nuts and bolts. He was very helpful and well mannered! Excellent Service! Will definitely come back again read more

Saw some good reviews on this place, but whoever the kids were working this morning, 7/4 around 8am were less than helpful. never going to this one again. read more

i was in dire need of tools and this place seemed to always fulfill my businesses needs until last week. Lazy but yet rude costumer service. some guy with glasses didn't want to help me out and stayed in the computer and some lady worker forcing me to buy something way more expensive than what i can get at home depot. i've been shopping here for about approximately 4 years now and the best costumer service i got was last year. somehow starting the new year the workers have got worse and worse. Deeply disappointed in this mom and pop shop turn into such a nightmare. read more

Continued good service. I can buy rubber, by the foot with out a $150.00 minimum order or by the full roll minimum. no waiting no freight charge and if I do buy a roll their Freindly staff will help load me too. read more

I called this morning to ask if they had a tool available and they said yes 3 in stock. I took the drive and when I got there the older gentleman was so rude. He just said "we don't have it. They didn't check the floor. Oh well" so I told him can you please check I called and I made a far drive. He gives me "I said we don't have it and we don't have it" I was so disappointed this store usually gives excellent customer service and every nice and welcoming but today it was the complete opposite. read more

great place where you can go and get what ever you're looking for , the employees are very helpful . keep up the good work and let the money stay in town , Sal tect read more

Great place for nuts and bolts they have all the sizes and styles and different types of material stainless steel grade 8 and tiny small screws and nuts they have everything that Lowes has and Home Depot combine minus the lumber, gardening,etc read more

They say they're an industrial hardware store, but they don't carry much of anything you'd need for industrial purposes. It's all the same stuff you can buy at Home Depot, but it costs more. I have tried to buy things on several occasions, but they rarely have what I want. And their staff is not knowledgeable or helpful. Today, I went in to buy some screws, I had a sample of the screw I needed. It was a small flathead screw metric size. I get shown standard size screws of random length, threading, and head type. I explain again that the screw I handed them is the type I want, and they continue to point to random screws. So I went across the street and got the screw I needed. read more

Wow!!! Finally an amazing hardware store that actually have employees that are at the ready to help an knowledgeable as well I don't even bother making the drive to the Home Depot I come to this hardware store 1st Att: Carlos when out of his way to assure an item I needed was what we were looking for amazing professionalism great attitude read more

Wow, I just found my new hardware store. I love their selection of nuts an bolts. They have a better selection than home Depot and Lowe's. I'll be coming here more often. There's always someone on the floor that can assist you and answer all your questions. No long lines to wait and parking is easy. read more

I have been coming to this store to get items for the Maintenance work that i do the staff is very helpful Angie is very knowledgeable knows exactly what i am talking about she comes out from behind the counter and walks me thru the isle takes me right to the item i need i will always come here to get what i need they have a very large selection of items that i need Thank You Angie for always going out of your way you are a valuable employee to LB Johnson read more

LB Johnson is an industrial hardware store, which means they will actually carry most any type of fastener you could need. From standard hex bolts and machine screws to roll pins, taper pins, and shoulder bolts they pretty much have it. They also carry your typical plumbing, electrical and tools, but that is not really their strong suit. The stores themselves are fairly rough looking and I don't think anyone there knows how to dust anything off. But I don't go there for the atmosphere, I go there because I need hardware and they have it in spades. The Sante Fe Springs store is much better organized than the Commerce store when it comes to hardware, though I think the Commerce store has a larger overall inventory in the other departments. read more

Have come to this store many times and never really got great customer service the guy I think his name was Rudy walked away when I asked for help and never came back. Came here recently and received the best customer service from Paul. He was polite, outgoing and super helpful. They need to hire more Pauls at this store, he made a huge difference in my shopping experience. From now on I will only deal with Paul when I shop this store. read more

just came by for some drill bits, but come here all the time for work. very reasonable. i got great customer service plus rudy and mike are very helpful!!! keep up the good work guys! read more

great store excellent music, they carry a litte bit of everything and great customer service..its now my harware store