Today I went back to Ace to make another purchase. I had to buy a birdbath and I was greeted by a…read morelovely man named Chris. He was so patient with me and gave me lovely advice. He even carried it out to my car and we just had a lovely interaction. The price was great and everything was quick and Parking was fast and easy. I always love coming here because people are always treating me so well.

Shout out to Zack for being a real life angel sent from heaven and helping me out today in the…read morestore. I needed help with a metal rod and he pulled through. Give this man a raise.

Very helpful & friendly staff; they have a lot options , the staff is more than willing to help you…read morefind the item you might be looking for bec let me tell you... they hard to find . Only draw back is the parking, you're lucky if you find one in front of the store , otherwise, there are spaces across the street or have someone drop you off :0)

Muy buen servicio y el personal muy amable y tienen de todo !! Yes casi siempre compro mis cosa aquíread more

1.21.2025 Always…read morenice helpful folks here, amazingly good selection of actual HARDWARE not just shiny Chinese crap . Here's hoping their insurance does the right thing so they can reopen . -Nate

Great service, low prices, excellent hardware selection…read more The staff at Altadena Hardware are friendly, helpful, and much more knowledgeable than big box stores. They will ask you about the project you're doing, and help find the right products and materials to fit the application of your work. Need to attach something to something else? They will guide you through the a-la-carte screws, nails, nuts, and bolts with expertness, making sure that the style, strength, and size of the hardware fits your project's needs. The prices for most items are competitive with big box stores-- items like PVC pipe, wood filler, and hardware are cheaper at Altadena Hardware in a side-by-side comparison to big box stores. If you purchase materials like wood or pipe, they can cut it for you for transport! The selection of paint, hardware, garden supplies, light bulbs, power tools, adhesives, and most other typical household hardware needs are excellent. Based on size, they don't stock as much lumber or appliances as big box stores. Very helpful -- they do cartridge exchange for Soda Stream!! And have many options of Soda Stream flavorings. They also sell local honey up at the cash register! Altadena Hardware is my first choice for hardware needs!

A girl from the windows department name Georgie was very helpful in finding windows for me…read more She spent a lot of time to find Jeld-Wen windows that required a specific requirement for Solar Heat Transfer Coefficient.

This is kind of long, but I want to warn neighbors who might be looking for new appliances anytime…read moresoon. TLDR: Don't make Home Depot your first choice. And if you do, don't trust their haul-away service. After our refrigerator broke, we immediately went to Home Depot to find a replacement. We waited for the scheduled delivery date and for haul-away service we paid for for the old refrigerator. The delivery people brought the new fridge in and took the old fridge out. We thought everything was settled. Wrong. Imagine our surprise when someone passing by your house asked us whether we knew there was a fridge outside our house. We checked outside and, sure enough, our old fridge had been ditched on the sidewalk. Well, part of the old fridge. The main body of the fridge was gone, but the doors, shelves, and drawers were strewn about, with much of the plastic and glass shattered and scattered. Apparently, the delivery crew had taken the old fridge out to the street and decided to only take part of the fridge. Or maybe they had left the entire thing, and someone else had come to take part of it and trash the rest. Either way, there was now a hazardous mess on the sidewalk and street. Confused, we called Home Depot and explained the situation. We were told that the delivery crew had decided not to take our old fridge after all, citing an odor as their reason. What the heck? Why hadn't they just come back to the front door to let us know they weren't taking the fridge? If they were going to back out of the agreement we had paid for, why not at least let us know? Also, guess why the old fridge had an odor in the first place. Because it took Home Depot three tries to send us a fridge that could actually fit through our doorway, despite us supplying exact measurements. Therefore, instead of being replaced by a new fridge and hauled away immediately, the broken fridge was sitting there for over a week. Of course it had a weird smell! Anyways, back to the phone call. Appliance support told us that the delivery crew had changed their minds and there was nothing they could do except give us a refund of the haul-away service. Okay, thanks. But what about the illegal dumping of appliance parts on a busy sidewalk? Nope, said appliance support. There was nothing they could do about that. Too bad, so sad, pay someone else to come get it. Now, why on earth would the customer have to pay to haul away trash that a company had dumped illegally after it was already in their possession? I have no freaking clue. One thing I do know though is that I am NOT buying appliances from Home Depot ever again. Who knows? Maybe they'll next arbitrarily decide to break the five year warranty we paid for without telling us.

Yo! I love love love this place. They have everything I've always needed so that has changed…read moreeverything for me & my Home Depot need. Instead of driving/parking and getting useless service from the HD team (the one in Alhambra has gotten really iffy... I love finding everything I need here. Most of the times, idk wtf I need, and the team is cool with teaching me a thing to two, which is super nice. I haven't had to ask/offer anything that's not in the shop.. but I feel like they'd be open to help me to figure it out.

This is so convenient for us who live in El Sereno. They have enough selection of goods that I…read morealways find what I need, get helpful advice, and prices are also good. I like to shop here more than going to the Home Depot.

Have called here a few times before buying and they always seem to have good reliable product…read moreassortment . Defy recommended for gas lines /water pipe . Everyone is really kind and helpful too'

Extremely helpful and patient! Sometimes we don't know what we need and need more than a little…read morehelp. I would definitely return.

I was looking for garden pruning shears and found one type for 12 bucks which I thought was a bit…read morehigh for non-brand low priced shears. I will stick with Fiskars for a lower price at HD big box store and it has a life time warrantee. Take a look around before buying anything because some prices aren't worth it. The HF products can be hit or miss due to the cheap materials that are used.

A little surprised they didn't carry butcher paper, but I guess that wouldnt count as a "tool". Was…read moreable to get masking tape and I think cheaper than Home Depot

I recently went to this location three times in three days (have been here many other times as…read morewell). Shout out to the two young men who helped me with paint and the man who helped me find a good set of drill bits. Oh, and to the man who helped me find the aisle with surge protectors. I stopped my search one aisle too short. We had a nice little laugh about that. Tons of items to choose from, and helpful staff. The parking lot can get crowded, but I always find a spot easily. I like this location, because now I don't have to drive to Monrovia.

I've had it with HD. For the second time in three months I paid over 50 bucks for a garden hose,…read moreonly to have it fall to pieces and start hemorrhaging water after barely an hour of use. Home Deopt seems to be taking rhe WalMart approach: sell cheap crap, piss off your customers, but sit back and do nothing because you know you're size has put all the competition out of business. Well guess what? Ace Hardware is doing fine in South Pasadena, and that's where I'll be going from now on. Let your cheap merchandise fall apart on your own shelves.