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Whittier, CA

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The Home Depot

3.0 (250 reviews)
Open • 6:00 am - 10:00 pm

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This location rather keeps their products on the pallet then sell them to customers. Hire people that actually want to work.
Sven T.

Don't you just love it when you walk in, there's some employee at the front welcoming you ? " Welcome ", just like Panda Express lol. When I walked in around 4 pm, looking for a specific item, a African American lady welcomed me and i went straight to the isle looking for the Mosquitos Beater, a mosquito repellent spray for the outside, on their website it says it has 66 in stock at the store, that's why i went there but I couldn't find it. So I saw an older lady in the appliance department and I asked her for help, she was probably in her 60's with blonde/grayish hair, she was nice and helped me look for it, and the rack was empty, then she typed in her scanner and see that there's 66 bottles on a pallet up in isle 50/51. As she was looking for the item, I was inside the store talking to one of the employee , a young man probably in his 20's, who was stacking the rodent repellent in isle 34, he was inside one of those orange metal hazards barricade and I showed him the picture of what it looks like and I told him the lady is outside in the garden area looking for it. He said that they will need to get one of those lifts to get it down and he doesn't know how to drive one of those lift. Then the lady came back and told him where it was and asked him to get it down for me. He looks at me and says " we have something similar to that " and showed me a different brand. Is like you go into Macy's and buy the brand; Ralph Lauren Polo shirt for $85 but your friend says JC Penny had Polo Association for $19.99. Is not the same even though they both have the polo player on it, and the same for the repellent, the quality and the use are different. So he tell me that is going to take awhile about 15-20 minutes, I said I'll wait since my dad wants it. So I went outside to the garden in front of isle 50/51, waiting waiting for the guy and I didn't see him. Earlier, he said that the lift was already outside so he didn't need to go get one. So 20 minutes past and I don't see him, I was about to leave and go to the one in Downey so I went inside and saw the same lady that helped me, she said " he hasn't gotten it down yet ? " I'm pretty sure she knew he wasn't going to get it down. I said if you guys don't want to get it down, you could of said something instead of wasting my time, she said I can order it now and get it tomorrow. That's funny because they have the product at the store, 66 of it, but not willing to get it off the pallet to sell to me. They are nice and friendly in the beginning when you ask for help to find certain things but if it comes to them actually getting it for you, is a hassle for them and suddenly their friendly behavior becomes a burden to you. For the management of this location, when your employees sees that the shelves are empty and it shows you have products in stock, you should tell them to get it out and sell it instead of it wrapped up in pallets. And wasting your customers time. That young man helping me should be FIRED ! He said he was going to get the pallet down between 15-20 minutes but he disappeared and left me standing there waiting. This location is a chit hole of 2 face employees, and they all walk around like they busy.

Armando, Home Depot's Super Star! I am sure his Parents, Wife and Children are proud!
Michael B.

My first time to this HD! The floor plan was unique to the general floor plans of other HDs. I asked for help and he was spot on with both requests. He even offered to walk my there. I politely declined. After two more extremely positive interactions. The store was now closed and I was not quite finished. I stumbled upon Armando (Night Replenishment Manager). It was so easy to understand why I had just received 3 exceptional interactions prior to meeting Armando! I have to believe all managers at this HD had the Top Shelf "Respect and Professionalism" that Armando displayed during our quick and complete dialogue. I absolutely will be back! And looking forward to it! The store's appearance inside and out looked closer to the daily opening instead of at the end of the day (Jan 31, 2026, super busy as it was the last day to return purchases from Nov, 2025!) May God continue to bless Armando, Chris and all the other Good People at this location!

Lovely plants from the garden section.

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16 days ago

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7 months ago

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3 months ago

Clean store, excellent customer service, and great selection. They always have the best lawn care/gardening tools I'm seeking.

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5 months ago

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3 months ago

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8 months ago

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9 months ago

Glenn is the man when it comes to plumbing!!!! And Bea at the pro check out is a sweetheart!!! Love this Home Depot

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3 years ago

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11 months ago

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4 years ago

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Ask the Community - The Home Depot

Does this Home Depot have a key copy machine or key copy service?

I was just there yesterday with my neighbor. He had a key made to match the keys that came in his new lock set.

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Review Highlights - The Home Depot

“The best customer service ever at this Home Depot location.”

Mentioned in 3 reviews

Read more highlights

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Ace Hardware - Our community Ave Hardware.

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The Home Depot - gardening - Updated October 2026

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