I came to return something from DoorDash and they didn't accept it. No problem I was really happy…read morewith their customer service. I appreciated their politeness and friendliness. Didn't get what I wanted but I have to say I am happy with how respectful they were.

My girlfriend found this place for me, I walked in. I loved it. Better than the big brand stores. I…read morefound what I needed which I couldn't find in a big brand store and I wandered around and found some other stuff. I'd rather come here than any other hardware store

Really like this place! After going to big places like Home Depot and wandering around for an hour…read moreor Ziegler's and being continuously accosted at every turn " what do you need, what are you looking for". It's great to enter an nice homey welcoming hardware store where your free to shop around, get ideas for fix it's and just relax. Parking is a bit limited but the friendly atmosphere is well worth it. Good pricing and a sharp inventory or needed parts and equipment. Nicely organized. Just found my new main go to place. A must visit.

Great service!! Totally recommend this family business for your hardware needs.. They are there to…read moreanswer your questions.

I always feel like a kid in a candy store when I shop here. When it comes to Japanese tools you are…read morepaying for quality and craftsmanship. So I take my time selecting what I need versus what I want especially because I don't know when I will have the next chance to return. I easily spend several hundreds of dollars here buying my chisels and other carving hand tools. It's cool that the worker remembers who I am (excellent service). The owner himself takes the time to show me the various chisels that they have and you can tell just by listening to him talk the pride he has for the tools that he carries.

COVID UPDATE for Anzen Hardware. Nori-san is fine, and the…read morestore is open for usual hours of operation. This update is just a reminder that small local businesses are still open. In addition to vegetable seeds and garden supply, there are plenty of home and kitchen tools that you'll use every day of your quarantine isolation. SERVICE Nori-San has always been very helpful with any purchases you might need to make. Now that the store attendance is limited, no doubt you'll receive even more bespoke assistance. STORE ATTENDANCE There is only one person/party allowed in the store at a time. If you're familiar with this small family-owned hardware store, you'll know that there isn't much room for too many people anyway. For precautions of health, just one at a time in the store. If you know what you need, the trip to Anzen is really quick. If you DON'T know what you need, the trip to Anzen can be really easy. I make a regular trip to get professional kitchen knives from Nori-San, and he's always very knowledgable and helpful in the decision. SILLY GIFT PURCHASE: Even if you want a simple silly, but useful kitchen gift for your friends, you will probably find something here. Purchase a KAMENOKO TAWASHI for an unsuspecting friend who doesn't know what it is, ask them to guess what it's for. PARKING Plenty of easy street parking throughout Little Tokyo. COVID PARKING UPDATE - many parking spaces have been redesignated as outdoor seating areas. Judge Also Parking Lot is the best parking lot - across the street.

We have 7 window screen replaced, all were well done. It took 4 days to have the screens made which…read moreis totally acceptable. It would be good if they can use the hollow / loop pull tab which makes us easier to remove the window screen. The price has almost doubled comparing with the price before the pandemic. Today 5/26/2026, I am greatly appreciated by the excellent service provided by the staff Arron S. . He carried the window screens to our car as some of them are big. He helped to load our purchased stuff into the car. The cashier accidentally made an input error by charging us the regular price of the bark nuggets instead of the sales price, Arron helped to solve this issue quick. He was so friendly, so helpful. Arron, thanks again for your great service.

came in last Friday to get my house keys made and received a rude and unwelcome tone of voice…read moreshowing not wanting to help... he needs to work on how to communicate with customers. I believed his name is Jordan.

Got van keys copied and house keys copied here. And yes it works perfectly. Very affordable…read moreprices. Will come back again.

Love this little store. Every square inch is covered with stuff. A lovely woman own the place…read more She's open every day. You need it? She'll have it. Hardware, lawn care, plumbing, keys, electrical, hardware, she has it all. She's a one-person operation. Be patient.

The BEST with very helpful employees. So many people are…read moregrateful for this local business!

I LOVE Ballard Hardware. The folks that work here are so helpful, I can walk in with a random…read morescrew, and they can show me where to find another one. They have everything you need, and are a local business I am happy to support.

If you need it, they either have it or will get it for you.. It is so easy to just call them, tell…read morethem what you need and they deliver to my building.. GREAT customer service

This place is awesome, it has everything you need. Even the things you think they wouldn't have…read morethey had that too. The customer service is very friendly and helpful, full of knowledge and friendly. Their prices are fair. I would recommend if you need something and are in the area, definitely check this place out.

The man on the phone is the worst ever. He made an ignorant comment about my driver, saying "yeah,…read moreI wouldn't give him my credit card, he seems seedy." Trash bag thing to say about someone you don't know. The sarcastic attitude is as foolish as him. Also, if you reserve on Uhaul and give them your card on the phone, you cannot charge that card. You will need a physical card to pickup and Hane will not take a card over the phone or through the Uhaul app or website or phone, so DO NOT SEND authorized drivers or movers. You physically have to be there to give them a card.

Ive been a customer at Hane Harware over 30 years. Always satisfied. Today visit was a simple visit…read moreto just get some keys made and get some key holders. Associates Rey and Noemi were both very kind and professional. May God Continue to bless them both. Pleasure to have in my neighborhood