OUTSTANDING service. August 2026... Years ago they fixed by Pioneer CD player that is still going…read morestrong. My ONKYO SR 700 left channel stopped working after about 20 years that I use in the living room from music to home theatre. They did a great job and it sounds fantastic. I looked at some of the negative reviews and you have to wonder about someone who would actually spend 3X the money to have something fixed when they could buy a new item for 1/3 the cost. You just have to wonder about some people.

I've tried this place second time and yet again disappointed. On the phone they promise it all…read more When time comes nothing g was done based o. The report I got. Disappointed

Review for Cracked My Phone - Lakewood Employee: Edgar…read more After a long and frustrating day calling multiple repair shops and even stopping by the Samsung store in Cerritos, I finally found Cracked My Phone, and Edgar was the reason I felt relieved enough to stop searching. My daughter's Galaxy S22 Ultra screen cracked inside her backpack, and she needed a replacement ASAP. Other places either tried to upsell us, couldn't give a straight answer about pricing or availability, or became pushy the moment we asked about the difference between original and aftermarket screens. One store even called me four times after I politely said I would look elsewhere. Edgar was the complete opposite. He answered every question with patience, honesty, and zero pressure. He didn't rush me, didn't try to upsell, and didn't call repeatedly after giving me a quote. He simply provided clear information and genuine customer service, something that's rare these days. Because of his professionalism, I'll be dropping off my daughter's phone tomorrow and taking my business here. A little patience and honesty truly go a long way, and Edgar showed both. Highly recommend.

Can I leave zero stars??…read more Edgar was not at his business when it was supposed to open at 10 AM (at least that's what the lettering on the door says) and then tried to turn the tables on me when I called and texted. (I had called the day before) He didn't answer the phone, but texted that he'd arrive in 5 minutes. I told him I'd wait in my car and asked if he could let me know when he arrived...and then nothing. 20 minutes later when I texted back, he said 'i said I would be there in 5 minutes' (screenshot attached) Unprofessional. Zero Customer Service. Rude. I like to support small businesses, but will not spend a cent with someone as entitled and rude as this. He also had the audacity to ask if no one would fix my phone for what I paid to have the identical fix performed before...and although he's only a couple blocks from my house, I will take my device anywhere else BUT here. Lakewood deserves better

Mr. Gao helped us fix our TV, and his craftsmanship is absolutely flawless; he clearly knows…read moreexactly what he is doing. Our TV is a 65-inch Sony Bravia (model XBR-65X850F) that we bought in 2018, and it has already been with us for eight years. When it broke down, we hesitated over whether to buy a new one or have it repaired. After a quick search on Yelp, we found Mr. Gao's information. He replied immediately after we messaged him and came to our house the very same day to inspect it.His initial diagnosis was a faulty mainboard. To be completely sure, he took both the mainboard and the power board back with him for a more detailed diagnosis. To make a long story short, two weeks later, he returned with a newly purchased replacement board, installed it back into my TV, and successfully fixed it! Since the boards for the 850F model are discontinued and no longer available on the market, he had to buy an 850G board as a substitute and modify it slightly to make it compatible with my TV. I am not professional enough to understand the exact technical details, but I am certain it took considerable time and specialized knowledge to pull off! I found the repair cost to be very fair--around 40% of what I originally paid for the TV. Some people might not find it worth it, but I am so glad I can keep using this TV instead of scrapping a perfectly working LED screen and creating a massive piece of electronic waste.

Mr. Kao is a rare professional in that he is knowledgeable, great communicator, and personable. He…read morecommunicates clearly and sets expectations that are reasonable. In my initial conversation, he explained that he had two calls ahead of me and that he would follow up on status of when to expect him. He went above and beyond what was expected. On a Saturday of a Holiday Weekend (Labor Day). He came to our house to diagnose our 77 inch Sony TV, removed a few suspect boards to repair or replace and told us it can take up to 5 days to repair if he didn't have the parts. To ensure that we knew what to expect. He called us several hours later that same day to let us know that he found a fault that he repaired and updated the firmware on the logic board. He was able to return to our home at 8:30pm to 10pm to repair and ensure the TV continued to work! He is pleasant, friendly, and knowledgeable. A pleasure to work with and would recommend to anyone

Ken was awesome! Had to bring my record player here because I accidentally pulled too hard on one…read moreof the inner cables on the tone arm while replacing my cartridge and the pin broke. Figured I just needed to get it soldered. Came here during lunch, and at first, I thought it was closed because they didn't have lights on. But there's a sign on the door that states to call ahead and to wear a mask. Ken quickly picked up my call, heard my issue, and told him I'm outside. Ken was quick to acknowledge my request, and he let me in. There's a $25 diagnostic fee deposit, which goes toward the repair. Which, in my case, means soldering the cable back to the pin connector. Paid with a CC, and he asked for my contact and told me he would call me when it's ready. The next day, he called to tell me it's ready. And violaaaa, my record player works again! Awesome work and awesome hospitality, Ken. I'll see you again next time I break my record player.

so many experiences I have, Ken has helped me with many of my electronics. Ken has helped me for…read moremore than fifteen years, and he has never disappointed me. For anyone that needs that old HIFI stereo receiver repairs, this is your spot to get it done right. Hard to find another expert. He brings value and life to vintage electronics.

My PS5 kept shutting down seconds after turning on. I had noticed that the fan stopped working so I…read morecontacted JTechFix and took my system in for repair. He didn't disappoint. He truly is the lowest cost repair and his service is unmatched. He replaced the fan and cleared out the vents and now the PS5 works good as new. I would definitely utilize his service again. This guy is the real deal. Don't hesitate to give him a call. I'm glad I did.

Johnny was great! he responded to my many questions on Yelp very quickly. When I got to his office,…read morehe gave it a quick consultation and very easily identified that my first screen replacement wasn't OLD and explained to me the differences between Soft OLD vs LCD, showing his knowledge and building credibility with me fast. Waited a bit longer than usual, which he told me would happen though it is usually a 20-30 minute wait, because someone dropped their phone off before I did and he had others dropping it off right after. my iphone16 pro max screen seems like brand new, doesn't overheat anymore due to the soft OLED screen, and doesn't have anymore random flickering. Would definitely recommend Johnny to anyone, even to my worst enemy for a screen replacement. He even gave me a tempered glass screen protector on a great price for the initial replacement.

My husband's sx max's speaker was dying a slow death and we didn't know why. It was so low he could…read morebarely hear anything & no one wants to live their life on speaker mode forever. We were at the mall and ran into this place and we decided to see if they could help us. My husband explained the problem and the guy assured us it was just dirty speakers and for $30 & 30 min he could fix it. I'll admit, we were skeptical. But we didn't want to go to the apple store for 500 years so we did the husband and wife shrug move and handed over the phone. 30 min later it was ready and FIXED!!! The guy was extremely nice and even sold me a cute wristlet! My husband was thrilled he didnt have to pay $1000 and go thru the hassle of getting a new phone. Bottom line - dont doubt!! This place will fix it for you and you wont be sorry! You'll definitely save money and time.

1 Star - Terrible Experience, Avoid at All Costs…read more Back in Dec 2024 I brought my Samsung Galaxy Flip5 to The Fix at the Lakewood Mall to repair a spreading dead pixel on the inner screen. The total cost was $551.24, and I deeply regret ever trusting this shop with my phone. Before the repair, my phone worked perfectly--I had strong cell signal everywhere I went, hardly any dropped calls, and fast internet speeds. After The Fix replaced the inner screen, my phone became nearly unusable. Calls began dropping constantly, internet searches would either take forever or not load at all, and I had little to no signal, even at home where I previously had full bars. I did some research and learned that with Samsung Flip phones, replacing the inner screen is tricky and requires carefully reconnecting an antenna under the screen that controls cellular reception. I suspected that the employee at The Fix failed to reconnect it. When I brought the issue back to his attention, the same employee who worked on my phone refused to take any accountability. He made one successful phone call on my phone and claimed that proved there was no issues, insisting he "does good repair work." He told me to come back again if the issues persisted, but why would I trust the person who broke my phone to fix it correctly the second time--especially when he refused to recheck his own work the first time I asked? I ended up taking my phone to uBreakiFix in Downey. They confirmed the phone had been incorrectly repaired, and although they offered to fix it for the same price I had already paid, I chose to cut my losses and just buy a new phone. With the same SIM card, same cell phone service provider, and using my new phone in the exact same locations as before, my new phone has zero issues--no dropped calls, fast internet, and full bars all the time. To me, this confirms that the problem was 100% caused by the repair from The Fix. I had my Flip5 repaired at the location that's close to the T-Mobile inside the mall, but I would avoid both of the locations of The Fix inside the Lakewood Mall. They are unhelpful, dismissive, and clearly not trained to handle complex repairs--especially for newer devices like the Samsung Galaxy Flip5. I wasted over $550 and was left with a broken phone. Learn from my mistake and take your electronics somewhere else.

I dropped my laptop and sent it in and they fixed my banged-up laptop within a day! Im impressed…read moreabout the speed and quality of their repair!

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

Great overall service. Very nice to work with the owner. He seems very knowledgeable and honest…read more I brought my TV in and he helped me figure out my next move. Will definitely use him again if needed in the future.

Chuck, the owner of Advance Electronics, is personable and friendly. His experience with his…read morebusiness of 42 years shows with his knowledge of electronics. Quick service and response times either via text message or phone calls. Thank you, Chuck!

I am clumsy! Within a few months of getting my iPhone, I dropped it HARD from a high distance and…read morecracked the screen even though I had both a case and screen protector on it. Fast forward to a few years later and I again dropped it hard. This time, the entire back glass was cracked and I thought my phone was a goner. I contacted my provider and because of the damage, they said an upgrade would cost me $850+ all the fees/taxes. The agent actually suggested trying to get it fixed, which I was unaware was possible. I called CIR and they said since the camera lenses were intact, it would be $110. Jose worked on it for me. When I went to pick it up, he explained to me how he fixed it. I showed up with a new case and he put it on for me. Jose is professional, thorough, and is a nice young man. Everyone I have spoken and worked with at CIR provides knowledgeable and courteous service. Thank you for saving me not only hundreds of dollars, but also my data that sometimes doesn't get backed up and under gets lost when upgrading to a new phone. CIR is my go to electronics repair business - highly recommended!

1 Star Extremely…read moredisappointing experience with CIR in Cerritos. I brought my phone in for a battery-related repair. The phone was fully functional when I dropped it off, and I was told there would be a delay because the replacement battery was coming from the East Coast. The repair was delayed for several days with little to no communication or meaningful updates. After receiving the battery, they disassembled my phone and later informed me that the phone was no longer functioning because there was now an issue with the board. I walked into this business with a working phone and left with what amounts to a paperweight. Even worse, I am now unable to retrieve any of the information or data from the phone. Regardless of what they believe caused the board issue, the fact remains that the phone was operational when I turned it over to them and completely nonfunctional after their repair attempt. The lack of communication, extended delays, and the condition in which my phone was returned are unacceptable. Based on my experience, I cannot recommend CIR Cerritos for phone repairs.

It was a little hard to find and of course parking in that area is always a problem. Come to find…read moreout they're upstairs in a little shop, but the guy does very good work and prices are excellent. I highly recommend going to this guy and getting your phone worked on. Of course I just went in there for a new phone cover or glass cover.

excellent service Jayden and Johnson! They able to fix my phone right away. Fast service too.read more