1. Advance Electronics

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Cypress, CA

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Advance Electronics

4.3 (12 reviews)
Closed • 9:00 am - 6:00 pm

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21 days ago

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1 year ago

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1 year ago

Owner Chuck is an honest down to earth businessman who knows what he is doing and doesn't take advantage of his customers

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6 years ago

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Review Highlights - Advance Electronics

“I was very pleased with the service at Advanced.”

Mentioned in 2 reviews

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Best Buy - Damage to tv

Best Buy

(615 reviews)

$$

Above and Beyond…read more Shea and manager Carmen really went out of their way actually creating more steps for them to Maximize value from my purchases at Best Buy making it the greatest Buy (purchase) experience I If you are making a significant investment / purchase consider opening a No Annual Fee line of credit with the Best Buy Visa also in Home Theater is Steven, he is an audiophile himself and very knowledgeable in regards to the best products to suit your needs and wants

DO NOT GO TO THIS BEST BUY! I brought in my meta glasses…read morethat were in great condition just after 1 day of purchasing them (they just weren't for me) The store manager Carmen grabbed an EXTREMELY filthy rag and proceeded to make 4 passes along the finish after I told her not to do that. She told me in a condescending tone ITS A MICROFIBER RAG I responded to her that l doesn't matter, you're wiping all the dirt and grime on that rag against the finish of the glasses and causing damage to it. She was rude, egotistical and very much title driven with no regard to me as a customer or care to what she was doing , she packed up the glasses and happily told me they were not eligible for return. I asked for her manager, she said I am the store manager, I asked for her superior, she said there's no one above me, I said how do I escalate this, she said call corporate. Realizing the type of person she was I just took my glasses and walked out, I currently have an open complaint with corporate being worked on and they have been more than accommodating. So I warn you, to be very mindful of purchasing anything at this store as management is an absolute joke. Also just to not totally bag on this store the Sales employees are awesome, and extremely helpful. This is just very much management related!

Best Buy - Cerritos

Best Buy - Cerritos

(477 reviews)

$$

I had such a wonderful experience working with Therron at Best Buy! From the very beginning, he…read moretook the time to help me make the right decision on my purchase without ever making me feel rushed or pressured. What really stood out was his outstanding customer service after the sale. He promptly returned my calls, followed up with me, and made sure all of my questions and concerns were addressed. His communication and attention to detail truly put my mind at ease during the entire process. It's rare to find someone who genuinely cares about their customers and follows through every step of the way. Therron went above and beyond, and I sincerely appreciate his professionalism, patience, and kindness. If you're shopping at Best Buy, I highly recommend asking for Therron. He's an incredible asset to the company, and I couldn't be happier with the service I received!

First off their employees lie to you. I specifically asked how long I had to return. They said 30…read moredays from the day I get it. We go to return it and we never opened it and they refused to return it and it hasn't even been 3 weeks. I never opened the package. Also make sure you wear pants if you go inside. The store is infested with bugs. When we went in to purchase I mentioned I feel like there's bugs crawling on me and the employee straight out said "oh yeah we have all kinds of bugs like flees and mosquitos." I got bit to holy hell. So when we went in tonight to return and they denied us they had all kinds of homemade sugar water and other crap trying to trap all their bugs. Disgusting to say the least. The manager is liar and doesn't know how to do his job. Best Buy must be going out of service if this is the kind of people they hire and their cleanliness. I would give zero stars if that was an option. Buyer Beware!!!!

Tap Electronics - Tap Electronics

Tap Electronics

(72 reviews)

$$

Brought in my Arturia Keylab 88 mkII last week became a key stopped working…read more I got an RMA number from Arturia and dropped of the instrument on Thursday. I got a call on Tuesday that my keyboard was ready and I could pick it up. WhenI got to the shop, the keyboard was at the door waiting for me and I was on my way in just a few minutes. They even gifted me with a great set of pro headphones as a bonus! Shout out to Sal and all of the hardworking technicians at Tap Electronics. The work you people do keeps us professional musicians working. Thank you!! Darrell Diaz Keyboardist/MD for: Dancing With the Stars Herbie Hancock Maxwell and many others

I am NOT impressed with the level of customer service and have NOT had a good customer experience…read morewith this company. I have an older Roland digital piano that I use for gigs. Recently, I needed a small part of the case that had broken off due to plastic fatigue. I contacted Roland customer service and they told me to contact an authorized service center in my area. I decided on Tap Electronics and was communicating with Sal. He asked for the serial number and part description which I provided. He said I would need to bring the board into the shop. I felt I didn't need to do that as it was just a plastic part of the case that screws onto it. I expressed my annoyance and Sal stopped communicating with me. I contacted ANOTHER service center and they are fantastic! They sent me an exploded diagram of the board to confirm the part I need. I texted them back right away confirming. They are reaching out to Roland in Japan to find part availability and pricing. I don't know what the hell is wrong with Sal.

Advance Electronics - electronics - Updated October 2026

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