I had a cracked phone screen and got it fixed with 1 hour. Sebastian provided excellent service and options to fix that saved some money.

Pete handled my screen replacement through my phone's insurance, and he was spot-on with timing--he said two hours, and it was exactly two hours. Friendly, professional, and did a great job. I even qualified for a free screen protector, which was a huge bonus. The entire staff was welcoming and professional, and everything was completed on time. My phone works perfectly now and has a brand-new screen protector as well. Quick tip: liquid screen protectors are not worth it. I had one, my screen still shattered, and the company didn't truly stand behind their warranty. Definitely use a physical screen protector on top of your screen--even if you have a liquid one. I highly recommend this place for phone and electronic repairs. Just note that if you don't have insurance on your device, repairs can be a bit pricey. read more

Awful experience. I brought my phone in to have a broken screen replaced. Two days later, my phone camera was not working, the screen was blurry and the picture was distorted. When I brought it back the next day, they gave me a million reasons why it was not their fault and they would not fix it. They were condescending and rude. As long time Seal Beach resident, this was huge disappointment and a costly mistake. read more

Some of us always feel great frustration in getting a new phone. Verizon online could not assist with my questions. They directed me to uBreakiFix. Peter greeted me at the door with a friendly smile and then answered every single question, and fixed some of the problems with my phone. He was skilled, friendly and extremely professional. Thank you Peter. Thank you. I break you fix. read more

Great experience for shattered iPhone screen. Thanks so much! Now I'm adding characters to get to the 85 character minimum.

I was helped today, 6/21, at the Seal Beach UBREAKIFIX by Mobin A. and he was excellent. My computer was completely locked, and I could not do anything. He tried and tried to help me, and finally, he told me that the only solution was to erase everything and start all over. He kindly did this for me, and then he took his time to help me put in my email addresses. I am a teacher at a high school and a professor at two universities, but,sadly, my computer skills are limited. The time he spent with me deeply touched my heart. He was kind, empathetic, competent, patient. He helped me so much. Thank you so much, Mobin. Warmly, Charlene Fried read more

They had a simple hinge replacement and somehow created a power issue. I called to bring it back and they said the fault was on Dell and the parts they sent for the initial repair. I was told I needed to get another authorization from Dell before they would look at my computer. I did not return. Sent my computer in to Dell for warranty repair and everything came back in working order. Dell also fixed the new power issue, no charge. read more

Super helpful and great customer service. He helped extract a stubborn stripped screw from my laptop. It was nice that they were open on a Sunday. Called a few places and they really had the best price. read more

I got an alert saying I'm eligible to replace the battery for my phone through my warranty, and the closest place I could have it replaced was here. I was able to walk in anytime during their business hours and expect it to take about an hour. I walked into an empty store, but could hear someone on the phone on the other side of the wall. Harris came out and checked me in. There were issues turning off Find My iPhone, which is required to replace batteries, but we were able to figure it out after we did some fidgeting. A few other patrons came in and out while I waited, and I could tell Harris worked efficiently helping everyone. Within an hour, he was done with my phone, and showed me the battery capacity at 100 percent. My old battery was running at about 70 percent. It was worth the wait, plus it was free of charge! read more

5 stars! My phone fell into the bathtub full of water on 07/26/25 and he fixed it. It was a miracle. Thank you! read more

《《《UPDATE》》》 Now They're Harassing Me -- Absolutely Never Again After posting my honest review, I actually got a phone call from someone claiming to be the manager at UBREAKIFIX -- demanding I take it down. Not apologizing. Not taking accountability. Demanding. They even called me twice from +1 (562) 362-6262 because I didn't answer the first time. I now feel harassed for simply sharing my experience. He tried to blame ME for "expecting too quick of a diagnosis" -- even though my receipt literally said 30 MINUTE ESTIMATED PICKUP. Original experience: Extremely Disappointing - Microsoft Should Be Ashamed to Recommend Them I brought my Xbox One X to UBREAKIFIX for a diagnosis only, not a repair. I found this store through the official Xbox/Microsoft website, which listed them as a Microsoft-approved or certified repair partner, so I expected at least some level of professionalism. What a mistake. When I dropped it off, the employee told me the diagnosis was free and that a repair would start at $150 minimum. I clearly stated I only wanted to know what was wrong with it. He said okay, typed up the invoice, and gave me a receipt that said estimated pick-up time: 30 minutes. I waited in their parking lot for over an hour before walking back in, only to be told by another worker that the "real" wait time was two days. No explanation, no apology -- just "two days." So I went home and waited. Two days later, I called for an update. They told me, "We need two more days; we think it's a motherboard issue." Another two days go by, and when I called again, I got the same story -- this time they were pushing me toward a $168 repair, even though I had repeated multiple times that I only wanted a diagnosis. When I reminded them of that, the guy seemed annoyed, then quickly changed his tone and said, "Okay, we think it's motherboard problem." After waiting nearly a week, I went to pick up my Xbox... and to my surprise, the tamper-evident seal was still intact. They never even opened it! So not only did they waste my time with repeated delays and false updates, but they also lied about actually diagnosing the problem. This store is completely unprofessional and dishonest. I trusted them because they were recommended by Microsoft, but clearly that certification means nothing here. I should have heeded the reviews warning that people were getting their devices back in worse condition than when they brought them in -- I'm just glad mine doesn't appear to have been tampered with. I would strongly advise anyone -- especially Xbox owners -- to go somewhere else. You'll save yourself time, frustration, and the feeling of being scammed. P.s. I'd have posted the receipt ETA as well, but they collected it when I picked up my console. No copy for my records read more

uBreakiFix by Asurion - Evidence of the back to back calls. - Electronics Repair Near Me - Seal Beach, California

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Horrible customer service. Employee was incredibly unhelpful and rude. I didn't feel comfortable leaving my phone with him.

I'm so glad this place is still here serving the community. I have had many phones fixed here. They are always reasonably priced and offer alternatives if there are any. For example, I brought my phone in to have it looked at because the connector was not charging properly and was disconnecting intermittently. The person at the counter said they would take a look at it, and he cleaned the connector port and it works great again. No charge! Thank you!! read more

uBreakiFix in Seal Beach gave the best customer service! Verizon, not so much! Verizon made the appointment to have my screen fixed under the insurance, then canceled it! But the guys at uBreakiFix scheduled another appointment/claim for me and then fixed my screen in record time so I could get to the Dodger game in time. They were professional and kind! I will visit them again for future tech needs! read more

I like the guys here they are great The fix our stuff all the time! Harris and mob and pete all good guys! read more

Do not take your devices here. These people are straight up scammers. I paid them cash to simply replace the screen. The computer worked fine except the screen had a line on it. Now that they replaced the screen the computer doesn't even turn on. And no refund. Not only that they refused to return my calls for a month, I had to come in person and they tell me you much time has passed. Avoid at all costs. 100% scammers read more

It took less than two hours to repair my Google Pixel 7 Pro screen that was badly cracked. I was able to get a same-day appointment, and didn't have to pay anything thanks to my device insurance. Highly recommend! read more

Great to work with. Efficient and timely. Made it easy to get the iPhone 12 I needed fixed

A friend went here to have her computer diagnosed and repaired. Instead, one of the techs got her personal number and proceeded to harass her. When my friend returned to the store to report this, she was just dismissed. Don't go here unless you like being sexually harassed. read more

They don't have items in stock and takes forever to respond. Google sent me there to fix my Google Pixel and it was a terrible experience having to go there 4 times before getting it right. read more

Thank you Peter of ubreakifix in Seal Beach, CA! I broke the back housing of my Apple iPhone 14 Pro. I got to pick a fun new color and he repaired/replaced it in a few hours! I dropped off my phone, grabbed some coffee, walked to the end of the pier and walked back to pass the time. The repair was finished shortly after and ready to go home! The price was reasonable and the work was great! I would definitely return if I have any other devices that need repair in the future. read more

Absolutely horrible customer service and follow up. Getting a simple diagnostic was frustrating and too time consuming since I have to constantly call for updates. Asurion should focus more on elevating the customer service and response time. read more

If you need a new screen protector for a flip phone, these guys DO NOT WANT your business. Third time at this place to replace a protector they had applied and lasted about a month before it started cracking. First, you enter, and there is no one there (last time it took 10 minutes for someone to come out from the back). I had a Samsung Z Flip 5 and I asked to get a new protector. First he says he cant do that because...something. Then I tell him I have Asurion insurance (part of the shop's name). Then he tries to bounce the repair over to my carrier. I tell him I got it through Samsung. Then he puts it down, slides it back and tells me I have to do a claim through them first. That may be the process, but I'm telling you...their first response to fixing your phone (at least mine) is to try not to do it. I'm sure they'll be happy, but this was the last time I'll ever darken their doors. read more

Excellent customer service. I highly recommend this is the place to take your all your devices. its locally situated on Main Street, Seal Beach. read more

Today I came in to get a back glass replacement upon dropping off my phone the technician recommended a screen replacement as well. There was a deep scratch that I didn't notice, the work was done quickly and efficiently. He even recommended a privacy protector screen that I love so much, thank you so much for going above and beyond my expectations. I am truly grateful. read more

Props to this store in dealing and fixing my problem I had with my Fold6. I scratched it and had Samsung schedule a repair at this facility. The store manager fixed the scratch by replacing the screen but said Samsung only covered partial and I was left with a high repair cost. Also, a new problem arise with my front screen. I told the manager have Samsung Care plus. The store told me to open a new claim. Long story short - Samsung created a manufacturer's warranty claim instead of using my Care Plus. The store was able to fix (basically brand new) with a much smaller deductible. I was pissed on the ordeal but having my phone back brand new is worth the hassle. Thanks for this store in dealing with crappy Samsung warranty. Highly recommend. read more

They were attentive and cheaper than any other computer repair store in the area. They did an outstanding job

My screen stopped working 2 weeks after replacing it and they refused to replace it. They even tried charging me more for a replacement than when I first fixed it with them. They use crappy parts, and their customer service is really bad. Go anywhere else. read more

My cell phone wouldn't charge. I have asurion through Verizon I called and made an appt this am Evidently I shorted out the charging port. All fixed. Very happy with Peter that repaired my phone. read more

I had a great experience here. They told me exactly what to do and that's exactly what I did. Made it fast and easy and ready on time. Can't get any easier than this honestly. read more

We have taken many phones to the Seal Beach UBreakIFix location. They always do a quick turn around time and we also appreciate the First Responder discount. Thank you for the great service! read more

I had an appointment for iphone16 pro front screen repair and had EXTREMELY NEGATIVE EXPERIENCE on 7/5/25. The staff berated me on why I didn't have phone insurance or phone screen protector. He was basically yelling at me and that it would cost too much. He eventually gave me a quote for $499.99 which is excessive considering that Apple store is charging $329.99. The staff does not have any CUSTOMER SERVICE skills and basically doesn't want to fix it because he had 2 additional customer waiting already. I will not return or refer anyone here. read more

This is the second time I've come to this location and had a fantastic experience. Peter helped me out today and was awesome! Mob was also very helpful over the phone. The first time I came, the crew replaced the front screen on my Samsung galaxy fold 3! Today, Peter replaced the inside protective cover on my fold 3 as the original was starting to bubble. I definitely plan to come back to this location anytime I have repair issues for any of my devices! Thank you Peter and Mob! read more

came in because my update froze my screen not enough storage for the update . He didn't charge me for the help I needed . others would have gladly charged . I always go there for a broken screen as well . Excellent service and same day return . Love this place read more

First off, weird name. Almost made me skip out and head to an AT&T store to get my phone fixed. So, I had a little mishap with my butterfingers at work... my phone slipped out of my hand and landed screen face down on the corner of my desk, creating this ugly spiderweb crack. *SIGH* Right? FML. I have Asurion insurance on my old little Samsung Galaxy single-digit model. I don't have a fancy phone, but it does the job. I like that it is small and not a handheld mini tablet. Scheduling a repair time was convenient. Put in a claim with my insurance and brought in the phone to the shop. They were able to look it up in their system, and we were ready to go. If you want same-day pick up, be sure to schedule your phone to be fixed at least a couple hours before closing. The techs do their diagnostic, repair, then a second testing to make sure the phone is in working order. Lots of shops and eateries nearby to keep yourself entertained while your phone is being fixed. Parking can be tight in the small plaza, so you might have to wait for a spot or find street parking, if any. Very impacted, but that would be the only inconvenience with choosing this store. read more

What's point of offering quotes for service when you don't actually give them. Called the number which is basically redirected to a call center which told me "go to the store for a quote" or how about you give me the info or transfer me to the store phone so I can ask? I just needed a battery swap nothing crazy they've helped me before so was trying to just see if prices changed and got the old tactic of come in as we got to diagnose it and blah blah. I know the issue I just don't have the tools or battery handy so figured I'd support this business. After so much headache to just get a quote and a battery swap I just went to the manufacturer since over paying is now less painful than this whole ordeal -_- read more

I dropped my phone in the tub, completely turned off. My dad suggested I take it to Peter here, he fixed it! Turned it right back on & helped me so much! read more

Helped my mom fix her phone. Fixed it in one day and was good helpful service. Peter was great

I brought in my teen's Google Pixel phone that had been dropped a few times and the last time broke the screen completely. I decided to call this repair service and got a very competitively priced quote over the phone. We brought the phone in and the work was completed same day. ( He luckily had the replacement screen in stock.) The installation and quality of the replacement screen was excellent. It works like new and looked great! The customer service was also very good, too. This service saved us from having to buy a brand new phone. I'll definitely use this service again if needed! 5 Stars! read more

Had something stuck in my computer port, they took it out in all of three seconds and didn't charge me. Seems like a great place with guys happy to be able to help out. read more