My sons phone was stolen over 1 month ago it was reported to cottage grove cricket same day. Was…read moretold by John new phone would be delivered in 1-2 days because I had insurance. Phone did not arrive tried to call sores phone does not work so went to store, found out John (store manager) did not complete paperwork properly on claim. I called insurance company, John would not. Would not leave until John filed paperwork. 3 weeks later still do not have phone! Tried to call John, phone still not working at store and we do not have replacement phone yet, about to drive to Cricket store to speak with store manager John. Wish us luck

Definitely a five star cellular repair shop, hands-down. The young man Maciej, who helped me first…read moreon the phone with a great deal of respect and benevolence, and along with the patients of "Jobe" by First on the phone with a great deal of knowledge I could sense, convince me while I was in Costco at the phone kiosk ready to purchase a $400 new iPhone 16 and didn't tell me in a month that the iPhone 17 is coming out in another month which they would've sold me without telling me that. Maciej over the phone with his honest diagnosis from what I was telling him that was wrong by phone assured me in the most trusting way, this all can be fixed. Arriving at at CPR Cell Phone Repair I was greeted by Maciej a wonderful well-rounded and respectful young man, from there it just kept getting better and better. first of all, my phone wasn't charging it said, moisture detected and phone. Nobody could hear me when I use my speakerphone. My Zag screen, protector, and phone protector was well past due of replacement, living in Florence on the Coast, I would've had to go all the way to Portland to a kiosk in Washington Square to have them switched out with their lifetime warranty, which is second to none. Although Zag does not diagnose, fix or repair phones, but have a great products. An absolutely Zag always stands 100% behind their customers and products. Not knowing that CPR cell phone repair picks up as though you were at the kiosk in Washington Square and carries on their warranty, crazy cool I was next to having an triple birthday party with everyone I ever knew feeling. Maciej examine my phone immediately looked into my speaker and charging port and started cleaning after doing so he had me call him from another side of the store meanwhile on my speakerphone and had me talking in it and I could hear him from across the room, I can hear every word you say and then put the phone 15 feet at least away from me and he could still hear me clearly I was so happy. Coming back to the counter I explained to him I really need to get to Zag in Portland and get a new screen, cover and phone protector that was still under the lifetime on the phone warranty. Maciej I will take care of you here as though you're at the kiosk for we hand-in-hand work with Zag and carry on their warranty in store, absolutely the best experience I've had with this phone since the day I purchased it, Maciej educated me in the most respectful way of needing a stronger charging system for my phone, and the USB-C cables I needed one for my car one for my house and explained how the sea cables even charge better what an incredible young man could only hope the young people in this world could follow his example. Long story short ha ha, I walked out of the store and felt I just bought the brand new phone at Costco with one of the greatest salesman on earth feeling. The honesty and integrity of Maciej renews my faith in many of mankind who are still out there in this world. Thank you.Maciej you absolutely made my day. to all that had the patience in time to read all of this if your phone is messed up, and you do not want to be conned into a new one with bigger payments and the down payment on the new phone, I can guarantee you will walk out as happy as me . in the race for quality with this young man and his company there is no finish line. thank you.Maciej 1000 times over for your honesty and authentic harmonious character. This world needs many many more of you. PS. I truly feel I have a brand new phone. The experience was top shelf second to none..

My husband broke his screen on his phone and nothing worked…read more They fixed it , had to order the part and it took 3 days since it was The Weekend...but they did a great job.

I went in here to get a screen replacement on my s21 ultra and they spent hours working on it and…read morefinished and then it would not read the SIM card he worked on it longer and couldn't fix it even swapping parts from the same phone model it cost 250$ he agreed to refund 150$ and gave me a receipt showing the refund processed I have never received the refund I have escalated this to my payment provider and requested a dispute the business when i call to ask about the refund says it should have been refunded already it has not i explain this to him and he hangs up on me I'm currently disputing the charges with my bank and quite frankly seems like I will have to go to small claims court to resolve buyers beware

They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.

A couple months ago, my Marantz 2265 receiver just wasn't exciting me much anymore. It sounded kind…read moreof anemic. I wasn't sure if it was the receiver, if it always sounded that way, or if it was my ears. Then the left channel went out. My first thought was, time to get the L channel repaired and list it on eBay. So I took it to Cityview to get repaired. Tai (the owner, I think) called me back the very next day and gave me the diagnosis, repair time, and total cost, all of which seemed completely reasonable. The time frame was a few weeks, but only because he needed to order a part, otherwise it would have been finished within a week or two. After he called to inform me it was finished and ready for pick-up, I brought it home, hooked it up, tossed Dark Side of the Moon (good test lp because of the low lows, high highs, and soaring midrange crescendos) side A on the turntable, and was so shaken (literally, the walls were shaking, and figuratively) by the massive and rich sound (that only 70s receivers can deliver) filling the room that I instantly declared that I will never sell this receiver. With just a few repairs, Tai restored my machine to its glory days. Turns out the receiver was getting sick before the L channel went out, and then I realized vintage gear like this needs a periodic check-up and tune-up. Tai's rates are VERY reasonable. If you have some vintage gear in need of a simple servicing or bigger repair, Tai at Cityview is the guy! I have another vintage piece I'm already planning to take down there after work this week. Cheers.

Professional, fixed it right, all for a great price! I will definately use Cityview TV and Computer…read moreagain! and Tai again!

This review is for the employee named Jordan who went out of his way to get me the phone I wanted…read more We make technology purchases when we visit Oregon (no sales tax). We visited this Verizon store and I wanted an iPhone 17 pro in orange. The store didn't have an orange phone in stock, but Jordan figured out how to get one from another store. I went back later in the day, and voila! There was my phone! Jordan helped with the screen/lens protector, selecting a case to show off the orangieness of the phone, and helped set the phone up. In my humble opinion, he went out of his way to help me get what I wanted.

I went in here to get a new case for my phone, because Fred Meyer across the street didn't have one…read morethat fit my phone. What a terrible experience. A salesperson latched on to me the minute I walked in the door and would not leave me alone. I just wanted to pick out a phone case and pay for it and leave. She hovered over me the entire time I was looking at cases, talking the entire time. During that time she insisted she had to look up my Verizon account. Okay, maybe they only sell to Verizon customers, whatever. I pick out my phone case, and am ready to pay. In the meantime, she insists on reviewing my entire account. I told her the account is fine...I have what I need. No, I don't want to hear about "upgrades". I just want to pay you money for the overpriced phone case and leave. She FINALLY relents and we get to the payment part. She then needs to ask me again for my name, phone number, physical address, and email address. WHY!? She literally had all of that in my account and I'm just trying to pay with my debit card. Why make it so tedious for a customer to buy a simple phone case? I could have been in and out in a couple minutes, yet this salesperson is making me jump through hoops to give them money. Never again. I don't like to shop online, but the next time I need something for my phone I will NOT be buying it here.

Yesterday Trey helped with trading in old iPhone for 17pro. Showed me the best plan for what I…read moreneeded which saved me money. Took his time and I never felt rushed. I had a lot of apps and music to switch over to new phone so I took it home to finish loading. But for some reason my Apple pw was not working so took bank today and had issue with entering pw so did a new pw but I entered it incorrectly and had to wait an hour to redo pw in Apple so went home. Then I had issue again with new pw and went back up there. Courtney helped me and got it all straitened out in a short period of time. Great employees at this Verizon. Never been disappointed!!!! Kim

If you come to this location and COURTNEY is the one to help you, just save yourself some trouble…read moreand walk out. I seriously cannot believe someone is this bad at a simple job.. I went in to this store with a family friend to help him. He asked nicely for them to fix his phone, she was very rude from the start and rolled her eyes multiple times, seriously?? She asked him if this was his phone. He had explained multiple times this was his phone and that it wasn't fixed the last time he went in to fix it. She asked for his pin and he put the pin in his phone and she huffed and puffed because she wanted the account pin. He was frustrated and confused because he is elderly and is not good with technology. She was not stop using a belittling voice and aggressive tone. He was tired of her making him feel like he was a lesser human than her and started raising his voice. He told this "Manager" he wants his money back if they are refusing to fix it. She said she will call the police. And she did. She wasted police time and resources because she sucks at her job. Whoever is above Courtney, please reach out because this behavior should not be supported and the elderly shouldn't be treated with disrespect and verbal aggression. Mind you, this interaction is all recorded by the store camera.

Fire Alex Brown. He is a horrible representative for Verizon due to his treacherous sales…read morepractices. Alex Brown did not address our repair needs, he sent us to a third party even though we pay for insurance. Alex Brown then pushed internet service when our place doesn't support it, and he told us it did, all while taking advantage of a tired senior citizen looking for a simple repair. When we asked to replace our phones, Alex Brown told us the store was closed. Do NOT approach this sales person, he will suck you in before you realize what hit you. I give 1 star because I can't leave it blank.

Helped me out and was able to replace the broken screen on my phone the day I called in. Thank you!read more

Super quick turnaround, a couple hours. Better price cracked screen repair than others I called…read more Very friendly helpful staff. Would definitely come back.

The waits are stupid at this Florence store. One person working. Overwhelmed. No idea how long I…read morewould have to wait. Hours probably. But they're the only show in town. I'd rather drive to Coos Bay.

Went in, 1 guy helping a customer, was not acknowledged in any way, sat there for 10 mins, went out…read moreto my truck to get my glasses, came back in, left after 5 mins, never acknowledged. Went back an hour or so later, I said I'm back, guy asked what I needed & supposedly fix the issue!!

I am unhappy with my experience with T-Mobile. After closing my account, I was still charged for…read moretwo additional months of service. On top of that, they charged me for a phone I did not even use. I feel like this situation was unfair and should have been handled much better.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.