Let's start with a few facts: I am moving overseas in two weeks. that means LOTS of important work with finances, wills, etc, all having to be done on line. All I have is my laptop, a brand-new Lenovo. Yesterday I put the top down on the laptop, and left for a day in Portland. When I got home, my laptop refused to connect to the Internet. I launched into all the obvious troubleshooting: the modem, even connecting a hard line to my laptop. It's almost 5:30 on a Friday, mind you, and I'm going to be without a computer for...how long? Affordable Computers was six minutes from my house. I called, they said get it here, we'll do all we can and even take it to another shop if we can't fix it by eight. I broke a speed record delivering it to the shop, where their charming yellow lab handed me the Frisbee as the shop took my computer. They said no matter what, it's $199, the emergency rate- believe me I was HAPPY if only they could fix the problem. Barely an hour later, I get the call. Come on down, we're all done. Turns out that there was some crap Windows app (of course there was), the RealTek card needed to be replaced with an Intel card, and by the way, your VPN was on. And by the way, we're giving you the card, and on top of that, a replacement HP cord for an ancient laptop that I had to drag out of storage just in case only to find out that it had broken. So now I am back to having two working laptops, albeit I now have to re-tape that storage box. Who cares, right? Jess is that kind of kindhearted super pro tech who understands that when a customer walks in with their face looking like a dead fish and an emergency on her hands, you swoop in with your cape and get the job done. There's no guarantee, not really, that everyone's problem can be fixed that fast but here's my bottom line: computer pros know better than all of us what the typical issues are, especially with new laptops and gear that is loaded with crap that causes all kinds of problems. They can cut through to more efficient troubleshooting and figure out your issue. When you have an emergency at 5:30 pm when everyone else is closing up shop, and you can bring your gear in and get greeted by a very happy dog and people who know what they're doing and who are dedicated to getting your problem fixed because they get the urgency, you share the good news. Affordable had been referred to me by a friend year ago, and this was the first time I really needed them. My tech expert up in Portland, who was helping me troubleshoot from his drive home and who was completely at his wits' end, said TELL ME WHO THEY ARE, because he's got friends in Eugene who need a trusted resource. This is a trusted resource. Jess made sure I knew how to get logged back in now that I had a new Intel card, and I'm back in business. I have had to deal with Geek Squad and plenty of other folks over the years often to very questionable outcomes. As a journalist, I am done without a working laptop. Affordable understood my issue, and handed me back my laptop in much better shape than when I turned it in. I can't give anyone a more heartfelt set of five-star kudos than this. And please give the dog an extra scritch for being such a great greeter. Just for the record: NONE of this is AI-generated. Real person, real review. read more

Fantastic service & team! We had a last minute repair drop off Friday evening, expecting turnaround to be the following week. On our way home we received a call saying it was fixed. Honest affordable pricing, great service, quick turnaround =10/10 read more

This small and locally-owned business does a great job. They have very highly skilled people who really know what they're doing and can figure out your tech problems. They are very fair on pricing, also. read more

Had a problem with my HP laptop that was diagnosed immediately. Jess and his team listened to my needs and directed me to a high end refurbished computer that was very reasonably priced. The transfer of data from my old machine was very quick and painless. All around, they exceeded my expectations. So happy that Affordable Computers has helped me keep my vow to never step into Best Buy ever again!!! read more

Great PC at a great price and personal service from a proprietor who knows his stuff.

Love their service and knowledge. For a small store they are very busy. Call ahead. Hours are 2-8.

My computer was so slow it would hardly work so I took it to affordable computers in Eugene Or. They fixed it in one day and it has never worked as good and fast as it does now. Thank you, guys, for a great job Richard F. Florence or. read more

Roommate's laptop wouldn't boot. Keyboard randomly worked. Ran to Yelp. Went one place. Guy said 'hard drive or muthaboard, 200, 250 dollar.' Went to Affordable Computers. A variety of updates and wizardry ensued. Got some bonus help for my own desktop as well. For less than a hunnerd dollars? Same day service? This is THE place. The one you've been looking for. For office work or gaming, this is it. Ten thumbs up. read more

Best pc repair shop I've come across in a long time. Knowledgeable, kind and patient, they took care of my pc repair problem very promptly -- and also did a really wonderful job! I recommend this shop to anyone looking for a good pc place, especially for you gamers out there! This is the one! I will definitely use this shop from now on. Thank you Affordable Computers :) read more

I can count on one hand the number of businesses who deserve more than 5 stars if that were possible. Jess at Affordable Computers is absolutely one of these. I love a good small/local business where they pride themselves on customer service, and I got that here. My husband and I bought a laptop from him several years ago. In fact, I had completely forgotten about this until a couple days ago. Because the computer worked so well and I never had issues. Thank goodness he attached a business card to the bottom of it. Otherwise I never would have remembered the name and gone to the old location. The other night I was working on my blog and tech support for my hosting company had me download a program to help with my blog. Well it gave me a virus. Or, 157 to be exact. I tried running programs to get rid of it and all it did was frustrate me more. So I turned it off and just decided to let a professional handle it. I called Jess Wednesday to see if I needed an appointment or anything, he said just bring it in. Said he would charge a flat fee of $85 and quoted me a three day turn around time. Awesome. Went in Thursday to take it to him, explained what I needed to keep on there and also explained it kept giving me the notification it was running low on disk space. Since it hadn't been doing that for long, I figured it may have been the virus or something embedded in the hard drive just taking up excess room. Really didn't think I needed a new hard drive or a bigger one. So said, the current one was fine. Jess said he may be able to get it all done in one day, but no promises. Well that would be amazing. Except my husband was scheduled to get off work right at 8. He was willing to stay a few minutes late to give my husband time to get there and pick it up. Which was super sweet, in my opinion. His time is just as valuable as ours, so to be willing to wait on us was huge. Obviously we weren't going to make him wait long and my husband rushed over from work. Jess also said the hard drive really was small and we did have it filled up. It wasn't just excess crap like I thought. He replaced the 100 gig hard drive with a 500 gig for no extra charge. He also was kind enough to clean the fans on the laptop while he was in there. Which was badly needed. So for a whopping $85, I had the viruses wiped off my computer, brand new bigger hard drive, and the fans cleaned. This was done in a mere 24 hours, and my computer works even better than it did before. Yeah, I'm impressed. Would I return? Oh yeah. We are customers for life! Jess has incredible customer service, his prices are fair, and he went the extra mile to restore my laptop into pristine condition. I couldn't have taken it anywhere else and had that kind of experience for the price. I can't recommend this place highly enough! read more

These guys are the most amazing small business. The guy knows his computers and bends over backwards for the customer. He would rather make an online suggestion than sell you something you don't want. He can build you amazing computers and you absolutely get your money's worth. Even if you just want your computer to run faster or need some repair check him out. read more

The people there are very competent the service was wonderful and everything was super professional. You could tell they really care. Our software business has used them for a year now. read more

Affordable Computers is truly that: "affordable". But in addition, and more importantly they do great work. Took to them a new HP Envy to them along with components including new monitor, mouse, keyboard, printer, Seagate backup disk, and previous unworking desktop box for setup and data transfer. This company goes beyond expectations in setting up the system, checking everything out and making it work. They labeled the cords and took the time to explain how to set up at home. Took disk out of old computer and retrieved all important data, including documents, pictures and browser bookmarks. The latter was a bonus given that the old computer wouldn't boot. Above all was their friendly, helpful, professional manner. I highly recommend them and would use them again in a heartbeat. read more

My laptop died Friday afternoon. I took it to Affordable Computers based on the great reviews (and the poor service I've had at big box locations in the past - I'm looking at you Geek Squad). Affordable Computers did the repair the SAME DAY!! - I had it back, like new, in just a couple hours! For their $99 flat repair rate plus the part that needed to be replaced, which seems like a great deal, especially for fast/expedited service. They spent time explaining options when I dropped it off, and then what they ended up needing to do when I picked it up. I also got some free advice on a printer issue I've been having, even though they don't sell (or repair) printers. read more

This is the best computer service imaginable. Jess is a tech genius, and very, very affordable. He fixes everything. On my last visit he corrected the pop-up junk on my laptop in two minutes and didn't even charge me. And instant service to boot. Couldn't be better. read more

I went to these guys for a new desktop, as my old dinosaur could no longer keep up with my gaming and graphic design needs. Amanda was friendly and helpful. Her tech associate is knowledgeable; he answered each of my questions patiently and thoroughly. This made it easy to decide which type of system I needed. After taking note of the features I wanted, I was told my new system would be ready right away. My husband picked it up the next day. It's hard to describe how happy I am with this machine. Upon startup, I realized they had gone above and beyond what I anticipated. I highly recommend Affordable Computers if you're in the market for a new system, and aren't sure how to shop for it. Good folks, good service, good equipment, fair pricing! read more

Like other reviewers I can't say enough about how great Jess and his team are, including the resident pups Caesar and Milo! I fell for a hacker scam that copied all my files pretending to be Microsoft. I was in full panic mode. After calling the credit union and closing our bank account we knew my laptop could not be used again until it was swept clean. Thank goodness for Jess and the team! My husband dropped off my laptop at 2:30 in the afternoon and I picked it up at 7:30 that evening. Wow! Their prices are so affordable so please provide a gratuity if you can in appreciation of their fine work. I felt so foolish that I fell for that pop-up Microsoft Defenders alert telling me to call Microsoft to help me through the alleged virus that was on my computer. This was one slick operation that kept me going for over an hour before we figured out it was all bogus. Unfortunately, by then it was too late. I was the 4th person to come into AC in the past few days who had fallen victim to this scam. As Jess said, it will only happen once! I've learned my lesson and thank goodness AC was there to help. And if you need a new or refurbished computer, they've got those, too! Put AC in your contact list and you won't be disappointed. read more

This place is amazing. The people here are very real and relatable. They do good work at a fair price. Unlike a lot of desktop repair and service organizations that just want to separate you from your money, they act like sincere members of the community. Please patronize this place before using other, more corporate and greedy resources. read more

We were in Eugene briefly, in need of a laptop repair. Affordable Computers provided us quick, fair and friendly service. Amazing people and quality work! read more

This place is awesome! Called them today inquiring about fixing my computer laptop screen. Not only did they fix my computer same day, but it was super affordable too and they even replaced it with a similar 1080p screen. Only took them around 10 minutes! Customer service was outstanding and their prices were way better than any other place I called. I'm so happy. Highly recommend. read more

I rarely leave reviews, I guess I'm lazy. However, I want to commend Affordable Computers for their excellent service. I took my laptop in one evening and they diagnosed and repaired it and had it ready the following afternoon. It's working perfectly! I could not have received better service. read more

Amazing customer service. Never had a better experience getting anything repaired ever.

This place is the best! I cannot thank them enough for their help with my laptop. I am truly indebted and will be a lifelong fan.

Jess knows computers, is fun to talk to & speedy in taking care of computers for an affordable price. I'm glad I found him!

I learned about Jess and Affordable Computers a few years back, and now whenever I have a tech problem with any of my 4 computers, I immediately call them. Their team is terrific. I always feel listened to, and the issues with my machines are explained by them in terms that I can understand...well, understand enough, right? Jess has put 2 solid state drives in 2 of my PCs and they work brilliantly. Their team is responsive, knowledgeable, and their hours of availability make it easy for me to get my equipment fixed. Their service fees are always more than reasonable. They're just the greatest. Yah them! Z read more

I have taken my computers in for repair before with other shops and they came back working better. Expensive, but better than buying a new computer. This time I thought about replacing both the tower and lap top with one new lap top, but decided to try repair and clean up one more time. Both computers came back not only working, but in fact, faster and better than when they were brand new. The price for both was about half of what I had been charged before and the turn around was less than a day. Jess worked magic as far as I'm concerned. read more

This is the go-to spot for computer repairs in Eugene. The service here is unbelievable! After reviewing their Yelp page, I went into this shop expecting to meet the famous Jess, but he wasn't there that day - however, Amanda and Miguel had me walking out the door with a perfectly functioning computer in just a couple hours. The prices are so reasonable, and you don't need to pay them until they fix it, meaning that they don't expect payment from you until they fix it. This place rocks! read more

I'm so glad I found Jess! I bought a nice refurbished HP PC from him for a great price. He helped me transfer my files from the hard drive of my crashed laptop. He's the epitome of sweet and helpful.. I won't buy anywhere else now. read more

Another 5-star review for this guy. I am technologically challenged, but Jess made me feel instantly comfortable and at ease. It takes a lot to inspire confidence in a new customer when they walk in the door! My crashed hard drive was replaced and I had my computer back a day and a half later, and I'm now writing this review on my much improved, much faster laptop. Jess is my new go-to tech guy. read more

Trust worthy, reliable computer repairmen are hard to find. It's sort of like coming across an honest auto shop- rare, but when you find one you thank your lucky stars. Jess is a small business owner and mainly does repair, but also sells cheap parts. You can basically find whatever it is you're looking for here. I've had him replace my mac battery, and have bought AC adapters from him from literally a fraction of the price I'd have paid from the manufacturer. He's timely, affordable, and even offers warranties on a lot of stuff. I recommend him to anyone in need of computer work and parts. Check him out for sure!! read more

I was super satisfied with my experience at Affordable. We got our computer fixed quickly and at a decent price, and the owner was super nice. He explained things in a way we could understand. I will definitely be using Affordable Computers again for my IT/tech fixit needs. read more

Before buying a computer or accessories, like a monitor, on Craigslist or eBay, you should come to this store first. They have quality refurbished computers and accessories at an affordable price. Best of all, the people are friendly and helpful. I'm a girl. Most times, when I go into an electronic store, I'm ignored or ripped off Not here, I was treated fairly and got a wonderful 19" monitor for $20. It works even better than I hoped. They have smaller and much larger monitors, too. read more

Awesome guy! Being an independent college student, laptop screens don't come cheap. Jessie charged me a third of the price of other places to replace my cracked one! There was a back order of my particular screen as well, and he even knocked the price down more due to "my inconvenience". I'd recommend to anyone! read more

Wish I could give more stars. The owner is knowledgeable and friendly and extremely helpful. Very reasonable prices for the quality of work. His adorable dog "coworker" is a huge plus. read more

If people ever tell you never to take your computer in to get worked on because it would be cheaper to get a new computer, DON'T LISTEN TO THEM! Yes, a majority of computer repair places do overcharge, but I was convinced that someone out there was reasonable. And that's when I found Affordable Computers in my search. I have a decent laptop that I've owned for three years and despite the fact that reviews said the fans in my particular model weren't the greatest, I didn't experience any major issues. When I started playing games with decent graphics on it, I noticed overheating problems right away. After about two years of this and the problem getting worse and worse (and employing an armada of fans on it just to keep it cool) I was fed up and decided I wasn't gonna use my laptop til the issue was resolved. A day or two later I paid a visit to Affordable Computers. Upon walking in, I instantly felt that I had made the right choice. Jess is super friendly and very knowledgeable about anything computer related and has the experience to back it up. I told him my tale of my laptop woes and he told me what was wrong with it, how a laptop should properly cool and why it was having problems with that. He showed me before and after photos of laptop vents so full of dust he compared it to the lint trap in a dryer and that's why it was overheating so badly. Nasty! The cleaning fee? $45!!! I handed my laptop over to him with complete faith in him. Something else he told me was that my fan might need to be replaced if it was broken (but they can be replaced for $15 so no biggie). Now he could've went ahead and replaced it if he wanted the extra cash, but he didn't! It was fine the way it was AND he told me how to upkeep it so I would no longer have to come to him for emergency cleaning. Even more reason to be impressed with his service. My husband and I have found our computer guy!! I have since told my mother about him who took in her laptop, was very impressed and has also left a review here. Thank you so much Jess! My laptop is running amazingly well and I have not had one heating issue since getting it back from you. read more

Jess saved my butt after my laptop was hacked. He responded immediately when I called and knew exactly what to do to take care of the problem. Cleaned everything up, reinstalled my data, and charged me a pitifully low sum to do it. I just moved to the area and am relieved to find a computer tech who is affordable and willing to answer questions. Clearly knows his stuff but didn't overwhelm me with techie jargon. In addition to fixing computers, he builds them. Next time I need a new machine, I will go directly to him. And if all that wasn't enough, there's his adorable sidekick, Caesar (office dog.) Definitely two paws up for Jess and Caesar! read more

Jesse is personable, knowledgeable, and honest making affordable computers a must go for your computer troubles. The shop's unbeatable prices coupled with above and beyond customer service renders an unbeatable customer experience. Just purchased a refurbished computer from him a few weeks ago and I couldn't be happier with its performance. Check him out and you will not be disappointed! read more

Not only is Jessie honest, everyone is 100% correct when they say he has the best prices anywhere. I brought my recording studio's new(ish) Dell in, thinking I had lost all of my music when it stopped working. I went to Jess through a recommendation and I will not go anywhere else ever again. He not only fixed my computer, but we decided to do an upgrade that made my computer lighting fast. The turn around time was phenomenal. Thank you again for the superior service and outstanding job saving my computer. read more

I brought my laptop in to get fixed and have a SSD put in, I have to say I'm glad I found this place. Jess had my computer ready in a of couple days and it was amazing how nice it ran. The fees are incredibly reasonable considering the level of care he provides. He had a couple of custom built rigs in the store that were really well priced and had me itching to buy one considering I need a desktop. I definitely will be coming back! read more

After seeing all of the bad reviews from the Geeks, I decided to try the one at the top of this list. Once there, Jess did a diagnostic test and showed me that all of the slow restarts were due to a failing hard drive. He recommended a new solid state HD that would speed things up fast. Jess gave me an estimate He left the old HD as a secondary drive for file transfers, and had it back to me the next day. Jess charged the estimated cost and told me if there were any other questions, to just let him know and that he was there for me. I would go to Jess every time! Thanks! read more