I called Eugene Computers yesterday, because both my DVD/CD Rom drives suddenly stopped functioning…read morea couple weeks ago, causing me a lot of stress. Specifically I was trying to burn a few CD's for my American mom, and the burns failed, so now I have a bunch of coasters! Mom thinks the software had some kind of encryption parameter switched on, or perhaps the music I have is copyright-protected with a DRM, but I told her that it's actually a hardware failure! When I called, Mike answered the phone, and he seems like quite a sweet guy! I explained my situation to him, and he informed me of the possibility that I may need new DVD/CD Rom drives. He says that when it comes to reading and writing CD's and DVD's, drives and burners can fail after a short amount of time, as these machines aren't built to last like they used to be! Fast forward to this afternoon. I went to Eugene Computers with my provider, Karry, and they actually had the right kind of DVD/CD Rom drives for me! And better yet, they let me recycle the old ones that I brought in! I brought the new ones home, and by the way they're brand new and sealed, for which I paid $37.00 a piece (not a bad price at all!), and when I opened them up and plugged them into my machines, they actually work wonders! I recommend Eugene Computers to anyone who needs new replacement parts and even computer repairs. You guys are the best! You deserve 1,000,000,000,000,000,000,000,000,000,000,000 stars from me!

Mike did a great job at a very reasonable rate and I couldn't be happier with the service and his…read moreproactive communication!

This small and locally-owned business does a great job. They have very highly skilled people who…read morereally know what they're doing and can figure out your tech problems. They are very fair on pricing, also.

Fantastic service & team! We had a last minute repair drop off Friday evening, expecting turnaround…read moreto be the following week. On our way home we received a call saying it was fixed. Honest affordable pricing, great service, quick turnaround =10/10

This gentleman was very kind and helpful and has great customer service. He was patient and walked…read moreme through what I could do with my options and then referred me to a local company that had a better solution. Customer service like this it still is very hard to find

Fabio's that guy for real. Quick and superb service! Got my laptop acting brand new. I love it.read more

Service was fantastic, Kelly was very nice and charged a completely fair price…read more Im very happy with everything. 100% recommended

I highly recommend this business! They are very knowledgeable and have great customer service! I…read morehave an iPod from 2014 and I forgot my password and they were able to get into it! They also have great customer support and care.

They were very professional and informative in assisting me w the issues at hand. The job was done…read morein a efficient time which helped me w my own time lines needed!!! I would go back to them w out hesitation and also recommend them too!!! Thank you very much!!!

Top notch! Quick and willing to help no matter what the issue is. Thanks for being so great with…read moreall our technical computer needs! You make it look too easy.

What can I say that properly conveys my level of satisfaction and gratitude for this local IT…read morebusiness? I could start with the incredible amount of professionalism I received when recently dealing with a perplexing (frustrating) situation. I had an important & relatively high end piece of hardware start to abruptly fail. No bueno, because it's essential part of my work. I had originally thought that my issue would be rectified by a quick repair and was going to be relatively cheap... but it turned out to be a headache. One component failure led to another and sooner than I thought I was at a dead end. Enter Adept Computer Services. From the second I met the owner / lead tech I knew that I had come to the right place. Let's call him "Jake". Though the shop was tucked away off Polk, I could tell the company meant business based off the amount of rigs currently being serviced in the shop. Jake's attitude was extremely professional and personable. Plus, he had a dog. He listened to my issues, formulated a repair strategy, and set a realistic expectation on the possible complications and resolutions. We did indeed have a few complications along the way (originally thought it was related to motherboard, ended up being the processor), and through it all Jake was steadfast in updating me and keeping me in loop. After the whole ordeal he even offered me a generous discount for the longer-than-expected finish date. I couldn't be happier with the outcome and the service (or price for that matter). I rarely rate anything with five stars, but "Jake" and Adept Computers truly deserve it. Absolutely outstanding technical skill and service to match. Whether you're a small business or an average consumer, I would 100% recommend Adept Computers for any of your IT needs. I say that with the utmost confidence. Do yourself a favor when you're in need and give them a call. You'll be happy with the results. 5 stars.

After Adept saved me for the fourth time*, I figured a 5-star review was the least I could do for…read morethem. We've all been there: over-worked, under-motivated, out-computered. Am I right? Last week I experienced my official, THIRD, mechanical hard drive failure. There's nothing in this world that makes my voice quiver, reduces my knees to jell-o, and causes me to break out in a cold sweat quite like the death rattle of my insufficiently backed-up hard drive. I think this fear stems from the loss of my undergraduate thesis many moons ago. As an undergraduate, a failed hard disk meant re-typing hundreds of pages in the Oregon State computer lab in the basement of Kidder. No Adept for me at that time! But now, with the comforts of a disposable income and the knowledge that data retrieval is imminently possible, I find refuge in the services of Adept Computing. In two out of three attempts, my data were safely transferred to a new hard drive for a reasonable price between $100 - $150. All three times, Adept has been available, competent, fair, and timely with their services. Unfortunately for me, on this most recent occasion, the data from an external hard drive were not able to be salvaged by Adept. This meant I had to ship my paper weight off to Tennessee for dismemberment in a "clean room," with hopes that for a higher price ($700 - $2000) the data can be recovered. Gulp. So the moral of this story is two-fold: (1) I apparently break computers more than the average Jane and need to find a place for secure and confidential home backups (anyone have any suggestions?) (2) Adept is quite facile at solving nearly all computer gaffs quickly and for a good price. They are a great "plan B" for those of us who find ourselves in situations where we are outmatched by our machines. *For interested readers concerned about what the fourth "save" was, it included a re-formatting of an old hard drive for use on a new machine.

Not that Tai needs another glowing review ... but her is a current comment. Took a couple of 70's…read moreera Pioneer Receivers with output and FM issues. Three days Later they are working like new. issues fixed even lamps changed out and the units throughly cleaned. I've had some bad experiences with so-call stereo repair shops ... Cityview would get six stars if possible. I drove from Bend and it was well worth the effort.

Dropped a vintage integrated amp off for repair & service. The right speaker had been cutting out…read more Ty listened it to it throughout the day ( as he went about his work day) , and couldn't get the amp to duplicate my issue at home. He called me and told me to pick it up, and told me to set it up at home, and see if it occurs again. . When it did, I called him. He instructed me over the phone to manipulate the RCA cables to see if the cables were the problem, which it was. Cheap, easy fix and honest genuine customer care. He is a rare find in a world of fees & over charges. I strongly recommend this business.

We went to PC & Mac Solutions to purchase a new tower that would be compatible with Windows 11, on…read more10/31. We had specifications that were given to us by our computer NERD'S....My husband purchased a DeLL tower, with the belief that the staff who sold this tower did so in good faith & Windows 11 compatibility. Came home, plugged it in, no internet connection, Bill called PC & Mac Solutions & they told him bring it back they would fix the issue...Home again plugged it in & still no connection to internet, called again..Bill said he wasn't happy & wanted his money back & the staff said that's not possible..in store credit only!!! We were given a name of another computer designer (John Cook) he was our HERO..he made this horrible fiasco with PC & Mac Solutions better! He KNEW what we needed & provided the service with a functional PC Tower...He also mentioned that the specifications we asked for weren't there w/PC Solutions Dell Tower. PLUS the tower wasn't cleared/cleaned of information from a previous owner!!WHAT???? WARNING...BE SURE YOU READ SIGNS (if they are placed in the store so they are visible) & ask questions-questions so you don't end up like we did! Feeling like we were taken advantage of!!! We aren't computer techies & we won't or need anything so their IN STORE CREDIT of $475 is in their favor surely NOT OURS! A business without integrity is definitely not a business we care to support or refer others to!

Brought them my laptop which wasn't charging. They said they would take a look and when I asked…read morewhat the pricing was, they said they would call me once they diagnosed the issue and allow me to decide to go through with it or not. Next day they tell me my charger was broken not the laptop, and that they are charging a 95$ fee for looking at it which was never expressed to me when I brought it in and asked for the pricing. Keep in mind they did no repairs on it at all. When I confronted them about it they directed me to a small discretely placed sign where their 95$ diagnostics fee policy was outlined, which I obviously didn't see and was not told about when I asked for the price. Very predatory