What can I say that properly conveys my level of satisfaction and gratitude for this local IT…read morebusiness? I could start with the incredible amount of professionalism I received when recently dealing with a perplexing (frustrating) situation. I had an important & relatively high end piece of hardware start to abruptly fail. No bueno, because it's essential part of my work. I had originally thought that my issue would be rectified by a quick repair and was going to be relatively cheap... but it turned out to be a headache. One component failure led to another and sooner than I thought I was at a dead end. Enter Adept Computer Services. From the second I met the owner / lead tech I knew that I had come to the right place. Let's call him "Jake". Though the shop was tucked away off Polk, I could tell the company meant business based off the amount of rigs currently being serviced in the shop. Jake's attitude was extremely professional and personable. Plus, he had a dog. He listened to my issues, formulated a repair strategy, and set a realistic expectation on the possible complications and resolutions. We did indeed have a few complications along the way (originally thought it was related to motherboard, ended up being the processor), and through it all Jake was steadfast in updating me and keeping me in loop. After the whole ordeal he even offered me a generous discount for the longer-than-expected finish date. I couldn't be happier with the outcome and the service (or price for that matter). I rarely rate anything with five stars, but "Jake" and Adept Computers truly deserve it. Absolutely outstanding technical skill and service to match. Whether you're a small business or an average consumer, I would 100% recommend Adept Computers for any of your IT needs. I say that with the utmost confidence. Do yourself a favor when you're in need and give them a call. You'll be happy with the results. 5 stars.

After Adept saved me for the fourth time*, I figured a 5-star review was the least I could do for…read morethem. We've all been there: over-worked, under-motivated, out-computered. Am I right? Last week I experienced my official, THIRD, mechanical hard drive failure. There's nothing in this world that makes my voice quiver, reduces my knees to jell-o, and causes me to break out in a cold sweat quite like the death rattle of my insufficiently backed-up hard drive. I think this fear stems from the loss of my undergraduate thesis many moons ago. As an undergraduate, a failed hard disk meant re-typing hundreds of pages in the Oregon State computer lab in the basement of Kidder. No Adept for me at that time! But now, with the comforts of a disposable income and the knowledge that data retrieval is imminently possible, I find refuge in the services of Adept Computing. In two out of three attempts, my data were safely transferred to a new hard drive for a reasonable price between $100 - $150. All three times, Adept has been available, competent, fair, and timely with their services. Unfortunately for me, on this most recent occasion, the data from an external hard drive were not able to be salvaged by Adept. This meant I had to ship my paper weight off to Tennessee for dismemberment in a "clean room," with hopes that for a higher price ($700 - $2000) the data can be recovered. Gulp. So the moral of this story is two-fold: (1) I apparently break computers more than the average Jane and need to find a place for secure and confidential home backups (anyone have any suggestions?) (2) Adept is quite facile at solving nearly all computer gaffs quickly and for a good price. They are a great "plan B" for those of us who find ourselves in situations where we are outmatched by our machines. *For interested readers concerned about what the fourth "save" was, it included a re-formatting of an old hard drive for use on a new machine.

Please save yourself time and money and go to another computer specialist. I recommend Affordable…read moreComputers on W 11th. Not only did Computer Guru misdiagnose my computer as having a faulty motherboard, but returned my computer in worse condition. Mind you all the computer components were brand new out of the box including the motherboard. This is by far the worst experience I have ever encountered with any local business. I asked for a simple refund for the full diagnostic because after taking it into Affordable Computers we found the motherboard worked, and the power source plug was not plugged in correctly (that simple). Any knowledgeable technician would have known that immediately, instead, the computer was dismembered and parts were broken costing me more money to fix what they broke and several days to get my computer back.

Great guys, fair price, extremely knowledgeable and efficient! Made a point of educating my son on…read morewhat the issue was n

I had my data retrieved from a platter failure, and almost everything was usable. Turnaround was…read morespeedy, and considering how much I needed some of that data, the price was fine. I hadn't planned on spending that much, but I was happy to do it. Free shipping both ways and new media for the recovered data. I was pleased with the results.

One morning in March 2025, my 14-year-old laptop refused to boot I tried connecting hard drive with…read morea SATA cable that had just been delivered, only to find that my desktop couldn't recognize the hard drive. I turned to Google and asked ChatGPT, which informed me that five of the world's largest data recovery companies were based in the U.S. Excited, I spent hours scouring Google and Yelp reviews. Many reviews praised successful data recoveries, which gave me hope. However, I soon realized I couldn't bring myself to choose any of these major companies, and here's why: 1. All five companies had an overwhelming number of horrific, unimaginable negative reviews. Dishonesty, lies, scams, immorality, and a lack of conscience were recurring themes and conclusions in these reviews. After reading them, I felt not only disappointed but also baffled at how they could treat struggling customers this way. The contents of those reviews lingered in my mind, making it impossible to entrust my data to any of them. 2. Even if I took my hard drive to a local office of one of these five companies, I wouldn't know which engineer would handle my case--it was a matter of luck. Reviews made it clear that the success or failure of data recovery hinged on who took on the job, leaving it entirely up to chance. I also learned that the skill level of engineers varied drastically depending on the location of the office. It was a gamble. 3. The pricing for data recovery at these five companies was, in a word, astronomical. They seemed to charge whatever they felt like. 4. I discovered that the photos on all five companies' websites--showing engineers in cleanrooms wearing dust-proof suits and hats--were largely misleading. From what I learned, less than 10% of cases actually required such facilities or attire. It felt like a setup to justify their exorbitant fees, and when combined with the awful reviews, I couldn't connect with the business mindset or spirit of these companies. 5. Through my research and ChatGPT, I learned that data recovery requires specialized equipment beyond simple software--sophisticated tools that demand skilled handling. Ultimately, the engineer's expertise and experience were the keys to recovering my data and determining its fate. But I had no way of knowing which engineer would take my case or whether they'd have the time and dedication to try multiple approaches for success. I resumed my search and, thankfully, stumbled upon Springfield Data Recovery. From our first phone call, I felt a sense of calm and confidence that my data could be recovered, so I sent my hard drive to them that same day without hesitation. A few days later, I received an email saying they'd soon start working on my case, acknowledging how precious my data was to me and promising to do their best. Two days after that, they emailed again, explaining that my hard drive was particularly challenging to recover but that they'd exhaust every possible method to achieve a full recovery. I felt disappointed and anxious knowing my case was difficult, but I took comfort in their commitment to try their hardest and waited. A few days later, I received the joyful news that they'd succeeded. They provided a link where I could see my recovered folders and files--everything I'd longed to see again. I checked them one by one. The price was excellent, reasonable, and honest. After paying with my credit card, they said the final work would be completed in 2-4 days and shipped to me on a new external hard drive. But the very next morning, I got the happy news that they'd already finished everything successfully. At this moment, with my precious data back in my hands, I want to share that my choice was a great one. Here's why: 1. I learned that Springfield Data Recovery assigned a small, skilled team of engineers to take full responsibility for my case. It wasn't a random draw where I'd have no idea who was handling it; a prepared team worked together to recover my data. The pricing was excellent, reasonable, and left me feeling good about the experience. 2. Unlike the top five U.S. companies, which never mentioned it on their websites, Springfield Data Recovery had been using world-renowned data recovery equipment for 7-8 years, achieving successful recoveries with it. Their highly skilled handling of this equipment led to my success, and they openly featured it on their website. When I checked with ChatGPT, it confirmed that none of the top five companies mentioned this equipment on their sites or indicated whether they used it. 3. My case was particularly difficult. When they informed me of this, I pleaded earnestly for them to recover my data. Springfield Data Recovery responded by maximizing their efforts, attempting multiple approaches, and dedicating days to the task with every tool and method at their disposal. They succeeded because they empathized with how important my data was to me.

I can't say enough good things about my experience with Timothy at Hwy 99…read more My first experience was that he answered the phone even though he was closed. (I couldn't even get others to answer the phone when they were open or take the time to answer a few questions to help me in a bind.) He then helped me pick out a Dell laptop that met my needs when my old one crashed. He got nothing for that service. I paid him an incredibly reasonable amount to transfer my data from my old laptop to the new one, which I had sent directly to him. The new computer arrived damaged. Luckily, I paid for the highest support from Dell. Timothy arranged everything, spending cumulatively at least an hour to get through Dell support to get the tech there to repair it. I didn't have to do anything but put in the initial service request. While he was at it, he fixed my tablet that died on the same day as my laptop. (Ya, not a great day.) Upon putting my old laptop back together, he somehow managed to get it running again! He replaced the HD and card, replaced the battery, picking the best one available for the best price, fixed the heat sync, loaded it with Windows 10, got it ready for me as a backup, took my old drives and put them in cases for me to use as a backup from my new computer! I wouldn't have even thought to do that! He did all this for less than the price of a cheap piece of crap computer from a big box store. I have friends who have bought computers and spent the same as I did from Best Buy, who have had nothing but problems and BS trying to get them repaired. DON'T DO IT! Do what I did. Reach out to Timothy for all your computer needs. And, I found out he does IT support remotely! I'm sold! Oh, and if you are into gaming, he showed off his killer gaming system he set up. So, check him out for custom systems. He knows his stuff! If I could give a 10, I'd give a 10.

Great job Tim!! You fixed my laptop in record time and at a great rate. I'll be sure to use your…read moreservices and recommend your services to everyone I know! Trustworthy and amazing skilled techs! Thank you Thank you

My 9-year-old Dell tower suddenly started freezing. This guy did the software repair in just a…read morelittle more than 24 hours, and everything is working great. He also cleaned up the tower (was VERY dusty) so much that it looks brand new. 4 rather than 5 stars because I thought the $220 total was a little high.

We went to PC & Mac Solutions to purchase a new tower that would be compatible with Windows 11, on…read more10/31. We had specifications that were given to us by our computer NERD'S....My husband purchased a DeLL tower, with the belief that the staff who sold this tower did so in good faith & Windows 11 compatibility. Came home, plugged it in, no internet connection, Bill called PC & Mac Solutions & they told him bring it back they would fix the issue...Home again plugged it in & still no connection to internet, called again..Bill said he wasn't happy & wanted his money back & the staff said that's not possible..in store credit only!!! We were given a name of another computer designer (John Cook) he was our HERO..he made this horrible fiasco with PC & Mac Solutions better! He KNEW what we needed & provided the service with a functional PC Tower...He also mentioned that the specifications we asked for weren't there w/PC Solutions Dell Tower. PLUS the tower wasn't cleared/cleaned of information from a previous owner!!WHAT???? WARNING...BE SURE YOU READ SIGNS (if they are placed in the store so they are visible) & ask questions-questions so you don't end up like we did! Feeling like we were taken advantage of!!! We aren't computer techies & we won't or need anything so their IN STORE CREDIT of $475 is in their favor surely NOT OURS! A business without integrity is definitely not a business we care to support or refer others to!

Fast, efficient service with, if not a smile, general goodwill…read more I was quoted $140 and was fully willing to pay it. When the work was done (two days early) they only charged me $90. Friendly nerds, fast service, fair prices. Hell yeah, Computerbase!

Mike did a great job at a very reasonable rate and I couldn't be happier with the service and his…read moreproactive communication!

Let's start with a few facts: I am moving overseas in two weeks. that means LOTS of important work…read morewith finances, wills, etc, all having to be done on line. All I have is my laptop, a brand-new Lenovo. Yesterday I put the top down on the laptop, and left for a day in Portland. When I got home, my laptop refused to connect to the Internet. I launched into all the obvious troubleshooting: the modem, even connecting a hard line to my laptop. It's almost 5:30 on a Friday, mind you, and I'm going to be without a computer for...how long? Affordable Computers was six minutes from my house. I called, they said get it here, we'll do all we can and even take it to another shop if we can't fix it by eight. I broke a speed record delivering it to the shop, where their charming yellow lab handed me the Frisbee as the shop took my computer. They said no matter what, it's $199, the emergency rate- believe me I was HAPPY if only they could fix the problem. Barely an hour later, I get the call. Come on down, we're all done. Turns out that there was some crap Windows app (of course there was), the RealTek card needed to be replaced with an Intel card, and by the way, your VPN was on. And by the way, we're giving you the card, and on top of that, a replacement HP cord for an ancient laptop that I had to drag out of storage just in case only to find out that it had broken. So now I am back to having two working laptops, albeit I now have to re-tape that storage box. Who cares, right? Jess is that kind of kindhearted super pro tech who understands that when a customer walks in with their face looking like a dead fish and an emergency on her hands, you swoop in with your cape and get the job done. There's no guarantee, not really, that everyone's problem can be fixed that fast but here's my bottom line: computer pros know better than all of us what the typical issues are, especially with new laptops and gear that is loaded with crap that causes all kinds of problems. They can cut through to more efficient troubleshooting and figure out your issue. When you have an emergency at 5:30 pm when everyone else is closing up shop, and you can bring your gear in and get greeted by a very happy dog and people who know what they're doing and who are dedicated to getting your problem fixed because they get the urgency, you share the good news. Affordable had been referred to me by a friend year ago, and this was the first time I really needed them. My tech expert up in Portland, who was helping me troubleshoot from his drive home and who was completely at his wits' end, said TELL ME WHO THEY ARE, because he's got friends in Eugene who need a trusted resource. This is a trusted resource. Jess made sure I knew how to get logged back in now that I had a new Intel card, and I'm back in business. I have had to deal with Geek Squad and plenty of other folks over the years often to very questionable outcomes. As a journalist, I am done without a working laptop. Affordable understood my issue, and handed me back my laptop in much better shape than when I turned it in. I can't give anyone a more heartfelt set of five-star kudos than this. And please give the dog an extra scritch for being such a great greeter. Just for the record: NONE of this is AI-generated. Real person, real review.

Fantastic service & team! We had a last minute repair drop off Friday evening, expecting turnaround…read moreto be the following week. On our way home we received a call saying it was fixed. Honest affordable pricing, great service, quick turnaround =10/10

Erik helped me to purchase a new computer system in January. Since I am a Tax Professional I…read moreneeded to be extra sure that I met the new requirements from IRS on Security issues. Eric knew exactly what I needed which included a battery backup. I wasn't sure that I needed a battery backup but Eric said I did so I purchased one. Since then i have experienced two power outages in Southern California. Not a light anywhere in the house except for my computer screen that was still going. Erik was right again. I have used Erik's service since 2011 and he is always there when I need him. I actually have him on a monthly retainer which is the best money I spend for my business every month. When I call, he is always there. I couldn't be happier with his service, even though he is now in Oregon, he has still given me the exact service I need. Thanks Eric!

Definitely recommend! My computer was showing low disc space which caused other issues. Erik came…read moreto our house and got it working, it took longer because my Costco Dell computer wasn't cooperating at times! Erik stayed and got it cleaned up and ready to use. I really appreciated his help, we'll be calling again next time! Thank you Erik!