1. Adept Computer Services

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Eugene, OR

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Adept Computer Services

4.6 (12 reviews)
Open • 7:00 am - 5:00 pm

Services - Adept Computer Services

Cloud services

Desktop computer body repair

Laptop body repair

Adept Computer Services Photos

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9 years ago

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15 years ago

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10 years ago

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11 years ago

Very helpful and courteous people. Will use whenever I need help with my computers. Reasonable prices, too.

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11 years ago

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10 years ago

Just called to ask some questions and was very pleased with the customer service. I will be working with them in the future.

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13 years ago

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Review Highlights - Adept Computer Services

“In two out of three attempts, my data were safely transferred to a new hard drive for a reasonable price between $100 - $150.”

Mentioned in 2 reviews

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Affordable Computers

Affordable Computers

(59 reviews)

$

Let's start with a few facts: I am moving overseas in two weeks. that means LOTS of important work…read morewith finances, wills, etc, all having to be done on line. All I have is my laptop, a brand-new Lenovo. Yesterday I put the top down on the laptop, and left for a day in Portland. When I got home, my laptop refused to connect to the Internet. I launched into all the obvious troubleshooting: the modem, even connecting a hard line to my laptop. It's almost 5:30 on a Friday, mind you, and I'm going to be without a computer for...how long? Affordable Computers was six minutes from my house. I called, they said get it here, we'll do all we can and even take it to another shop if we can't fix it by eight. I broke a speed record delivering it to the shop, where their charming yellow lab handed me the Frisbee as the shop took my computer. They said no matter what, it's $199, the emergency rate- believe me I was HAPPY if only they could fix the problem. Barely an hour later, I get the call. Come on down, we're all done. Turns out that there was some crap Windows app (of course there was), the RealTek card needed to be replaced with an Intel card, and by the way, your VPN was on. And by the way, we're giving you the card, and on top of that, a replacement HP cord for an ancient laptop that I had to drag out of storage just in case only to find out that it had broken. So now I am back to having two working laptops, albeit I now have to re-tape that storage box. Who cares, right? Jess is that kind of kindhearted super pro tech who understands that when a customer walks in with their face looking like a dead fish and an emergency on her hands, you swoop in with your cape and get the job done. There's no guarantee, not really, that everyone's problem can be fixed that fast but here's my bottom line: computer pros know better than all of us what the typical issues are, especially with new laptops and gear that is loaded with crap that causes all kinds of problems. They can cut through to more efficient troubleshooting and figure out your issue. When you have an emergency at 5:30 pm when everyone else is closing up shop, and you can bring your gear in and get greeted by a very happy dog and people who know what they're doing and who are dedicated to getting your problem fixed because they get the urgency, you share the good news. Affordable had been referred to me by a friend year ago, and this was the first time I really needed them. My tech expert up in Portland, who was helping me troubleshoot from his drive home and who was completely at his wits' end, said TELL ME WHO THEY ARE, because he's got friends in Eugene who need a trusted resource. This is a trusted resource. Jess made sure I knew how to get logged back in now that I had a new Intel card, and I'm back in business. I have had to deal with Geek Squad and plenty of other folks over the years often to very questionable outcomes. As a journalist, I am done without a working laptop. Affordable understood my issue, and handed me back my laptop in much better shape than when I turned it in. I can't give anyone a more heartfelt set of five-star kudos than this. And please give the dog an extra scritch for being such a great greeter. Just for the record: NONE of this is AI-generated. Real person, real review.

Fantastic service & team! We had a last minute repair drop off Friday evening, expecting turnaround…read moreto be the following week. On our way home we received a call saying it was fixed. Honest affordable pricing, great service, quick turnaround =10/10

Willamette Smart Solutions - rofessional IT and smart home support, delivered locally by Willamette Smart Solutions.

Willamette Smart Solutions

(3 reviews)

I contacted this company to check for malware and reset my email accounts, when I was unable to…read morereconnect them to my computer or iPhone. They told me that they charge $250 to come to your house, which I agreed to, but did not say that their additional charge for the service is considerably above the upper limit for similar charges in Oregon. After their arrival, I was told the one time charge for this service would be $2,500 in addition to the $250. I have to admit I felt trapped as I had waited some time for them to arrive, needed a working email for my nonprofit work and was unfamiliar with the normal charges for this type of service. It took them about an hour to complete the service while spending a good deal of time trying to sell their other services. After coming to my senses I called the next day, in part to say that if they charged such extremely high prices, they should make the the customer aware before arriving at the customer's house what they owe for their services. I felt coerced into accepting their services once they arrived given I was limited by time and was already paying them $250 for showing up. I was told that they may be able to secure a discount but would call or email me back later, which they did not do. I have since sent two emails and it has now been over two weeks and I have been completely ghosted. Additionally, I have started having trouble with my emails again which I indicated in my later emails to the company, but no word on that either. Of course I feel pretty stupid for agreeing to this service, but hope no one else will get equally scammed.

really good company man came into my work. Super nice day. 100% use this company super great people.read more

Adept Computer Services - itservices - Updated November 2026

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