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Verizon

3.6 (60 reviews)
Open 9:00 am - 8:00 pm

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10 years ago

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Victra

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9 years ago

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Victra

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13 years ago

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12 years ago

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8 years ago

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13 years ago

Excellent Customer service!! Thanks Justine and Denny

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10 years ago

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10 years ago

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10 years ago

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11 years ago

People are helpful and patient. Verizon "official store" in the mall is always crowded and slow. At least here your wait yes are tolerable.

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11 years ago

Eddie is an angel. We came in and he was so knowledgable and helpful. We walked out with a new phone in under 15 minutes. He's the best.

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10 years ago

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9 years ago

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12 years ago

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10 years ago

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Victra

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10 years ago

Sara went out of her way to set my new replacement phone up with all my apps from the broken phone , Great job !!!

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10 years ago

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13 years ago

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Page 2 of 2

Ask the Community - Verizon

How do I make an appointment?

We recommend scheduling an online appointment through our Store Locator, which can be located by visiting https://victra.com/locations/. Also before visiting one of our stores we recommend spending a minute to read our recommendations regarding ways… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Verizon

i dealt with two individuals, the current manager (a gentleman,) and another employee named Susan Sampson.

Mentioned in 3 reviews

Read more highlights

CPR Cell Phone Repair Chico - New Front End

CPR Cell Phone Repair Chico

4.8(131 reviews)
0.5 mi

Very friendly, knowledgeable, quick, and very reasonably priced. They fixed my PlayStation and…read moremany family phones for various problems.

The only place I go for cell phone repair in Chico for my iPhone. I've replaced my phone's screen,…read moreback, and battery over the last few years and always been very pleased. Reasonable cost IMO and pretty quick turnaround times. Depending on what he needs to order, he usually can get me in the next day, and then the repair doesn't take too long either (maybe an hour or so?) The person that runs it is awesome - no nonsense and easy to work with. I enjoy his personality and the brief small talk with him. I think prices may be a bit higher than what you can get around town, but he is using the authentic Apple parts. He openly told me once I can shop around and probably find a lower price but to "pay attention to [such and such] and ask if they're using [whatever method or part] as they can charge less if they do it that way but it could make an inferior repair." Maybe I'm just being fooled, but it doesn't seem like it to me! If anything is ever wrong (rare), I'm confident he will make it right because I've experienced it. After getting the back replaced, there was a smudge or speck behind one of the camera lenses. I called, and the repair technician took care of it right away. Of course, this means it wasn't perfect the first time, but we are working with humans after all! Making it right with no trouble speaks volumes.

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CPR Cell Phone Repair Chico - Its a very small 300 square feet building? Barely any room inside

Its a very small 300 square feet building? Barely any room inside

CPR Cell Phone Repair Chico
CPR Cell Phone Repair Chico

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T-Mobile

T-Mobile

3.0(6 reviews)
2.0 mi

Big shoutout to Dane and Alice, I went in for an upgrade from my iPhone 11 to iPhone 16 Pro and…read morethey made the process quick and painless and walked me through the steps patiently. I would highly recommend this store as they were a great pleasure to deal with every step of the way!

This is horrible store when it comes to customer service! I've been with T-Mobile for 10 years,…read moremainly because their service has always been the top! Went into to get phone looked at. At first Pablo and two other of his co-workers looked at the phone and decided it was ok for a replacement since I pay the warranty charge every month and said the phone was not damaged. Then, he changed the route saying it would be best to follow a different plan so the phone is repaired faster yet sending me to another sister store for repair. When he was told that the second plan was not preferred and wanted to wait for the replacement phone, he appeared annoyed and said there was a small crack in the corner of the phone. When the manager Adam was called to discuss this further, he said there was nothing he could do. What he failed at was to get the honest story from his employees. The manager was told that the phone was taken to the back where the small crack was found. This did not happen. He failed to see that his employer lied and was annoyed at going with the first offered plan. His employee did not provide customer satisfaction. Though the manager backed up his employee, his job is ensure that customers are satisfied and have a working phone. Awful customer service! Do not step foot into this store. I do not recommend them.

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T-Mobile
T-Mobile
T-Mobile

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Verizon - mobilephones - Updated May 2026

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