Great services and the guy foxing my phone was chill. He called me when it was done on my buddy…read morephone. Def come back again!

1st thing The guy working on Sunday is Rude. He tell u one price then when u come he change the…read moreprice, He toke my money but haven't repaired my phone when i take it back right after 10 min he said he don't know me ( he thought I haven't have his receipt) when i show him the receipt he said he don't have time now. Please do not have people like him there he spoil the business instead of good customer services. I do not recommend this place for nobody.

They would not let me buy a new phone in full with my debit card because they said I am not an…read moreaccount manager even though it has me clearly listed as one when I sign in to the Verizon website. I guess they don't want any business.

Honestly whoever works here like to play games. Tried saying it'd cost 650$ and a bunch of other…read morestuff when i asked about my promotion for a new line he said he didn't see it on there so for my new added phone i went to the one on 20th in the mall instead and the got me the online price 375$ and helped me out way more. I dont recommend the version on mangrove

Last month my friend & I were treated so respectfully at this location. Everyone was kind to us!!!…read moreWe got to work with Chris. He went above and beyond explaining everything to us during and after that day. Yes, frantic phone calls were made once we got home due to things getting tough installing new equipment! Overall we have to share the support overcame the stress! Today, (a whole month later) we went back to the same location to get some additional in person help, once again there was so MUCH patience and kindness! It was the real deal -no fluke!!! Thank you Chris! And FYI AT&T you have a great employee!

I went in to buy wifi. They told me I couldn't have it installed the same day, but they would have…read moreit shipped to me in 3 days. I waited the three days and would have waited a fourth, but I checked my email and saw that they hadn't shipped it until that third day and it wouldn't arrive until 6 days after I bought it. So the day it arrives, today, I take it to the store to return it. They tell me they don't accept returns and that I will have to give it to UPS. This location is awful. They'll lie to your face with a smile and they don't even carry any inventory. This store is useless in every way that matters

I have had two phones repaired here he is the best most knowledgeable person. He brought back info…read morefrom my phone that Verizon COULDNT and they charged me 35.oo for nothing. Again I can not express how satisfied I am with this business.

Went in today and received help on the spot. Great expertise and service!! This was my second…read morevisit. I will always stop there first before buying a new phone.

I took my phone here and after they fixed the screen, the brightness adapter kept going dark and I…read morekept having to go to the display settings and make it brighter so I could see better. I finally gave up and turned off the adaptive brightness. Also, each time I use the camera it becomes blurry and it just hasn't been the same since I took it in. I agree with another reviewer on Google that they take it apart and take the best parts of your phone and replace it with cheap parts. I'm pretty sure that's what happened with mine. I can't remember how much it cost me. I just remember that it was a lot and that the tax made the price much higher. Batteries Plus Phone Repair cost $100 more, which is why I didn't take it there. Look elsewhere.

Had to go back three or four times after they replaced the screen on my iPhone mini because it…read moredidn't work right ...however, eventually they put in a higher quality part and worked well. I would just suggest the business owner to use higher quality parts from the beginning, so people don't have to keep comingback back-and-forth. Regardless the service is great and I would recommend this business because if something doesn't work out, you can go back until they fix it correctly

Amazing for many years. No matter the problem they could help me with my iphone or any problem I…read morecaused. Always friendly and helpful. Miss you fellows. Love, Dee & Wayne Ward

If I could give zero stars, I would. This was the worst experience I've ever had. The whole process…read moretook three days. On the first day, the guy helping me was not knowledgeable at all. After he realized my phone was an iPhone 14 instead of the 13 he originally claimed it was, he tried to put it on me as if I had told him it was a 14. He said he would have to order the battery, but he never explained that he would call me when it came in. I called on Sunday (day two) to see if the battery had arrived. It didn't show up until Monday. I took my phone into the store so they could swap out the battery. My phone was working fine at that time. After they replaced the battery, my phone started shutting off during calls, then right after sending a text message, and again after another phone call. I took it back to them. They removed the new battery and put the old one back in, saying the new battery must have been defective. However, once the old battery was reinstalled, the phone continued doing the same thing--dying during phone calls and after sending texts. Now the phone just turns off and on by itself. As a result, I had to buy a new phone, which is exactly what I was trying to avoid by getting a new battery in the first place. They completely messed up my phone. I would not refer anyone to this place--not even my worst enemy.

I went to the store early in the morning and was cheerfully greeted. Everything went downhill. i…read morewas trying to replace my phone which i had bought in this store 5 years ago. I have always been pleased with the service. Not today. It was clear my business was not wanted. The sales rep recommended 2 phones. At his suggestion, I went home to read about the 2 phones he recommended. I made my decision and returned. I learned my first choice was not in stock. i asked for my second choice and was sent to a repair shop to have my dead phone fixed. The phone was clearly beyond repair. Why would he recommend phones not in stock? I went to the Verizon store at 3PM and had my new phone within an hour.

Never in a million years was I expecting that going to an electronic repair shop would be such a…read morepleasant experience. These guys are so sweet and so helpful. I thought I was going to have to get a whole new phone, but they fixed it for me in about 10 minutes. They were so kind and I'm still just shocked at how pleasant they made that. Honestly, made my day! Making sure to tell everyone I know to go there when they need electronic work done!

Here's the thing. If you know little about technology you can go have him " fix" your gadget. Based…read moreon my experience and many of my friends experiences, it's clear what he does js break your device so he can sell you another one for " a super good deal." I took my phone in that had a cracked screen. I was told to come back the next day, I did, wasn't ready, come back the next day, I did, still wasnt ready. On the third day of me driving 40 miles round trip he tells me the phone js broken but he can sell me a nicer one for 400$. Broken? No. Broken screen. Was working fine when I left it there and THEY broke it. So I ask for my phone back and he says he feels bad so he will get me a new iPhone and give my old one back. I go in at the time I was told and then sat there and waited over an hour for my old now broken phone to be put back together. Then they tried to give me my broken phone and charge me 150$ for another one. At this point I had already gotten a different phone up and running, day 5 and I needed a phone, I told them this and they still trying to convince me to buy this other phone i don't need after they broke mine. I had to threaten to call the police for them to even give me back my 40$ deposit. So 5 days later, I drove about 150 miles trying to get my phone, all I get back was my phone which was not broke when I left it there. I lost all of my information and a lot of photos. Had I known my phone would be broken I would have saved my info before dropping it off to have the screen fixed. This is the most unprofessional place I've ever seen and while Mohammed seems like he's trying to help, it's clear he is just a very good scam artist. The same thing happened to my friend with her computer, needed a software update and 3 months later went in after he was ghosting her and found her computer in the garbage bin, her hard drive swiped, lost everything. Go to auburn and watch the lady fix your screen while you sit there. It's honestly absurb and he has some lawsuits coming his way. In response to bS response.Why is it that you had someone call me to make sure I had saved my data after you already told me it was broken? And how am I supposed to back up information on a phone that no longer works? When you break someone's phone to the point of no repair, the data is lost. Your response is very unintelligent..And your several options to fix the issues all included me spending hundreds of dollars on a new device when mine wasn't broken in the first place. I've had my screen fixed several times and everyone has always done it right in front of me and it's never not turned back on or been broken. Having me come back day after day without even so much as a call to tell me not to drive there again if it's not ready. It's very unprofessional and based on other people's reviews this happens often, it's not a coincidence. Im sorry but yoh aren't fooling anyone. Im sure you've fixed thousands of peoples devices that don't know any better and just listen to your con and pay you. When I was there, a man came in that said he had now been there 4 times in the past month and his phone a week later after being fixed had more issues... you should truly stop taking advantage of people.

They were able to retrieve all my photos from my seven year phone and put them on a new phone to me…read more(used and inexpensive) and set it up exactly like my old phone. Yay! Some time late I dropped the phone and cracked the screen. They were able to fix that in the time that i took me to go out a buy a cup of coffee. They are very congenial and I felt like they really wanted me to happy with the service that they provided. Great service and inexpensive.

Again for years I have enjoyed the services of the chico Istore…read more Francisco did a battery changes on my I phone today. He knows what he is doings. Best experienced I phone repair in Chico, best replacement batteries. You can trust the I store and Francisco with your precious phone. Frank C chico ca