LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

There are currently 9 people waiting for help. Two people waiting to check in (receptionist…read moredisappeared behind the magic door) waiting for what you claim to be the Best. What I want to know is if your so damn good, where the hell are your service people for the dozen plus victims waiting in your line? Here the thing, you're like PG&E you take the money, but you can't get it together for the end service. PS I'm here because you charged me for services in Paradise as of November, but you can't drag you ass up to reconnect us!

We are very please with our new security camera system Miguel put in. We appreciate his hard work,…read morebeing professional and courteous with our business and customers. We were really impressed with all the cameras he put in and how he walked us through on how to use our system. He was very informative and is easy to get a hold of if you have any questions at all. I highly recommend using Beyond AVi to anyone and everyone! Thank you Miguel we look forward toward working with you again!

Miguel was very professional and did a great job! He wore booties in the house which I highly…read moreappreciated and he cleaned up and vacuumed when the job was done. He gave us a quote on how much it would cost ahead of time and gave us an accurate time frame for how long it would take. We had a couple outlets moved and I couldn't believe how great it looked when he finished! I Will absolutely be recommending him to our friends and family and would call him again in a heart beat if we needed more things done. I wish I had taken before and after photos to show what a difference it made and what an amazing job Miguel did. Anyways the job was so well done that I felt it deserved a 5 star review!

I realized that the last time I reviewed this business was years ago…read more Time for an update! I'm still a DigitalPath customer. Since last writing my review, the Internet speed and quality [referring to the connection] have been good and bad. They recently came over and gave me an upgrade. They took out the old Gen7 hardware and replaced it with Gen8 [their newest addition] hardware. It was free to all existing customers. Now, I can use their brand new Gen8 technology, and so far there have been almost no drops in connection. The speed is fast, and I'm having no problems streaming movies and series, or downloading files. I think they have improved with their service over the years. If my connection and speed continue to hold strong, I'll update again with an even better review.

Digitalpath is a great internet provider especially in rural areas. The installers are curteous and…read morefriendly. Costumer service is great! I definitely would refer them. Their fees are comperable.

Julio recently installed an antenna on my residence. He did an excellent job and the fee was very…read morereasonable. I am now saving a considerable amount of money over what I paid for DirecTV and Dish and still getting the channels I enjoy.

Very pleased with the service provided by Julio's…read more Appointment time was kept and hookup of TV was cost efficient and done professionally. Cleanup of cable was a plus. Thank you.

Tech for new install canceled after time changed 4 different times on the fist day. Rescheduled for…read moreanother day to only have the tech call in sick. Rescheduled for a third day and after three times of changing times I canceled my service. I've missed 3 days of work and many wasted hours sitting around waiting!

Dish anywhere sucks it does not work reliably it is a waste of time I am cancelling dish as I need…read moreto have access anywhere and it doesn't work at all

I didn't call the 1-800 number…read more I called B&T because we were moving, and I needed my Dish service relocated to our place 15 minutes outside of Redding, and I adhere to the whole "use the local guys" ethos. I was also shopping for internet service--I'd experienced the dismal performance of Frontier DSL and had struck out on fixed-wireless radio internet because I can't get a line-of-sight signal without putting up a 200-ft tower--so I asked B&T about satellite. I was told: "It works, but it won't stream video as fast as you're used to with cable. As long as you're okay with that, it's fine." Bzzzzzztttt. Wrong. The problem with satellite internet is not with streaming video--once your buffer is built and it's streaming away, you don't notice any difference, any more than you notice it when you're watching satellite TV. The problem with satellite internet is this: You click, and then you wait......forever. Often until the mofo times out on you, often repeatedly. If you're using internet for work/research, like I do, you spend most of your time waiting forever to reach the server, and for the server to respond back. It's the latency. It's fucking useless. How fucking useless? We have satellite internet that we're paying for, and we don't use it. With two or three bars out here, our goddamned Verizon cell phones are 10x faster and 100x more reliable, and we use them as internet hotspots, every day, all day. We're paying almost $100 per month for Hughesnet.con (the satellite provider that Dish uses), and we've set all of our devices to forget that modem so that the devices don't default to it. And it's a two-year contract--because any sane person would drop Hughesnet.con after a month once they got a taste of it, unless you happen to live in Bumfuck Nowheretistan and there is absolutely no alternative. Before we gave up on the satellite internet completely, it stopped working altogether for a couple of weeks. I called B&T twice over those two weeks and left messages (because, you know, don't call the 1-800 number). No return call. On the third try the guy who picked up (Doug? I don't know) told me that I had to call Dish's 1-800 number to get help. The guys from Dish came out the third week and said that my internet dish had been improperly installed by B&T with only 2 of the 4 bolts set on one side--like a hinge--and was tilting forward. The 1-800 Dish guy fixed the dish and replaced the system with the one that hits their newest generation satellite--Jupiter 2--and said it would be faster but would still suck, because satellite internet sucks, because of the latency issue. Sorry. He's absolutely right. The Jupiter 2 download speed is hella faster, and so what? That's not the problem. The problem is waiting......waiting.......waiting......for the downloading to start. And often it never does start, so then you get to try again.......and again.......and again. Other people seem to be satisfied with B&T, so I'll concede that my experience may be an outlier, related only to the shit satellite internet service that B&T offers through Dish. But in my defense, I wouldn't be writing this negative review: 1. If B&T had been straight with me about how horrible the Hughesnet.con service is in the first place (like the Dish guys were) 2. If B&T hadn't dodged me when I left voicemails about my satellite internet going to shit just because they don't want to deal with it and (as it turns out) it's not really their problem 3. If B&T hadn't done a crap job of installing the dish so that we lost three weeks of the shit service that I paid for (the three weeks relating to #2) 4. If B&T had gone to bat for me with Dish and helped me get out of my contract because the service isn't performing as represented, instead of washing their hands Here's what might happen next: Doug will attach a comment asking me to get ahold of him. I'm probably going to ignore that, because I'm going to assume that his interest isn't that he suddenly wants to help me. If he wanted to help me, that would have happened already, and I wouldn't be writing this review.* Why two stars instead of one? It's in recognition that B&T has a lot of 5-star reviews and must be doing something right. As for me: Meh, I've experienced better.

Very knowledgeable, informative and professional. Able to answer questions we didn't know we had,…read moreshowed us features that we never accessed. Called customer service for us... Doug really went above and beyond. Referred him to our parents to get their dish hopper upgraded and for the tutorial, really. Will definitely use him for all of our future needs!!

You MUST cancel your service BEFORE the month is over. Or they will BILL you for another month…read more Just happened to me. Now they have sent me to collections. I cancelled on 4th, got the confirmation email on the 9th, sent their equipment into them. Then two months later I'm in collections for 80.29. Fantastic eh?