Andrew [Andy] installed a new DirecTV receiver in my motorcoach. He did a great job. Highly…read morerecommended.

Andy is helpful and honest. Gets the job done fast, even with the three hour drive to my place in…read morethe woods. He's the guy I call whenever I need something done for my DirecTV service. Thanks Andy

We moved and had ShastaBeam transfer the internet to our new address, works like a champ. I didn't…read morehave to do anything. When we arrived, the internet was up and running!

After more than a year of crappy service we've quit. And I feel great about it!…read more As a rural internet customer, we were left with few options in a pandemic. I work from home and my two sons are enrolled in college FT. For a $500 installation fee, Shasta Beam promised a full refund (anytime during the first month of service) and a monthly service fee of $140. The receptionist touted unlimited bandwidth and speeds of 20-50 Mbps. And, although we never saw the promised land of 20 Mbps, we were delighted with 7 Mbps. However, after we passed our "introductory period" speeds rapidly declined to Un-usable and Un-Zoomable levels of 1- 0 Mbps.. I called Customer Support. They sent out a technician. Then another technician. And a third technician. Service would sometimes improve for a week. Sometimes it was made worse. Eventually the owner called and screamed into the phone, "WE WILL NO LONGER PROVIDE YOU WITH SERVICE!" (This preceded their 2021 decision to limit customers to 2 service calls per year.) Held hostage, with no other provider, we remained with Shasta Beam until April, 2021. Their business model is both unethical and immoral. And thanks to Elon Musk, Shasta Beam is not long for this world. We are now with Starlink, baby! (50-200 Mbps Down, 22 Mbps Up) $100/ mo.

Adrian is the most helpful representative I've worked with at Metro but everyone I've worked with…read moreat Metro PCS has been great. Sometimes the ppl on the customer service line can be tricky to deal with though so I just go in to the store! Super nice, knowledgeable and friendly at Metro in Corning!

From the owner: Switch today & enjoy America's largest 5G network.read more

I didn't call the 1-800 number…read more I called B&T because we were moving, and I needed my Dish service relocated to our place 15 minutes outside of Redding, and I adhere to the whole "use the local guys" ethos. I was also shopping for internet service--I'd experienced the dismal performance of Frontier DSL and had struck out on fixed-wireless radio internet because I can't get a line-of-sight signal without putting up a 200-ft tower--so I asked B&T about satellite. I was told: "It works, but it won't stream video as fast as you're used to with cable. As long as you're okay with that, it's fine." Bzzzzzztttt. Wrong. The problem with satellite internet is not with streaming video--once your buffer is built and it's streaming away, you don't notice any difference, any more than you notice it when you're watching satellite TV. The problem with satellite internet is this: You click, and then you wait......forever. Often until the mofo times out on you, often repeatedly. If you're using internet for work/research, like I do, you spend most of your time waiting forever to reach the server, and for the server to respond back. It's the latency. It's fucking useless. How fucking useless? We have satellite internet that we're paying for, and we don't use it. With two or three bars out here, our goddamned Verizon cell phones are 10x faster and 100x more reliable, and we use them as internet hotspots, every day, all day. We're paying almost $100 per month for Hughesnet.con (the satellite provider that Dish uses), and we've set all of our devices to forget that modem so that the devices don't default to it. And it's a two-year contract--because any sane person would drop Hughesnet.con after a month once they got a taste of it, unless you happen to live in Bumfuck Nowheretistan and there is absolutely no alternative. Before we gave up on the satellite internet completely, it stopped working altogether for a couple of weeks. I called B&T twice over those two weeks and left messages (because, you know, don't call the 1-800 number). No return call. On the third try the guy who picked up (Doug? I don't know) told me that I had to call Dish's 1-800 number to get help. The guys from Dish came out the third week and said that my internet dish had been improperly installed by B&T with only 2 of the 4 bolts set on one side--like a hinge--and was tilting forward. The 1-800 Dish guy fixed the dish and replaced the system with the one that hits their newest generation satellite--Jupiter 2--and said it would be faster but would still suck, because satellite internet sucks, because of the latency issue. Sorry. He's absolutely right. The Jupiter 2 download speed is hella faster, and so what? That's not the problem. The problem is waiting......waiting.......waiting......for the downloading to start. And often it never does start, so then you get to try again.......and again.......and again. Other people seem to be satisfied with B&T, so I'll concede that my experience may be an outlier, related only to the shit satellite internet service that B&T offers through Dish. But in my defense, I wouldn't be writing this negative review: 1. If B&T had been straight with me about how horrible the Hughesnet.con service is in the first place (like the Dish guys were) 2. If B&T hadn't dodged me when I left voicemails about my satellite internet going to shit just because they don't want to deal with it and (as it turns out) it's not really their problem 3. If B&T hadn't done a crap job of installing the dish so that we lost three weeks of the shit service that I paid for (the three weeks relating to #2) 4. If B&T had gone to bat for me with Dish and helped me get out of my contract because the service isn't performing as represented, instead of washing their hands Here's what might happen next: Doug will attach a comment asking me to get ahold of him. I'm probably going to ignore that, because I'm going to assume that his interest isn't that he suddenly wants to help me. If he wanted to help me, that would have happened already, and I wouldn't be writing this review.* Why two stars instead of one? It's in recognition that B&T has a lot of 5-star reviews and must be doing something right. As for me: Meh, I've experienced better.

Very knowledgeable, informative and professional. Able to answer questions we didn't know we had,…read moreshowed us features that we never accessed. Called customer service for us... Doug really went above and beyond. Referred him to our parents to get their dish hopper upgraded and for the tutorial, really. Will definitely use him for all of our future needs!!

Digitalpath is a great internet provider especially in rural areas. The installers are curteous and…read morefriendly. Costumer service is great! I definitely would refer them. Their fees are comperable.

I realized that the last time I reviewed this business was years ago…read more Time for an update! I'm still a DigitalPath customer. Since last writing my review, the Internet speed and quality [referring to the connection] have been good and bad. They recently came over and gave me an upgrade. They took out the old Gen7 hardware and replaced it with Gen8 [their newest addition] hardware. It was free to all existing customers. Now, I can use their brand new Gen8 technology, and so far there have been almost no drops in connection. The speed is fast, and I'm having no problems streaming movies and series, or downloading files. I think they have improved with their service over the years. If my connection and speed continue to hold strong, I'll update again with an even better review.

If you haven't been here you may wonder how they stay in business with a Cricket corporate store in…read morethe same shopping center. It's because you actually get knowledgeable, helpful service, directly dealing with someone who is an expert, not some roll-of-the-dice likely untrained customer service person who has an attitude and is pissed off before you even speak. Coming here once often saves me hours and hours being passed around on phone customer service with wireless providers to customer service reps who don't understand the actual technology or how cell service actually works. What sets David apart is his calm demeanor--not anyone can do the job he is doing. Half the time I have been there there are other people being helped, but I have never waited long.

Dave is the consummate customer serviceman that cares. He has fixed Niners apple products for me…read more iPad, iPad mini, iPhones X,12, 13, 13 pro max. He is courteous and a man of his word. The best possible repair shop in Chico. Thank you for all that you do for our community brother.

Tech for new install canceled after time changed 4 different times on the fist day. Rescheduled for…read moreanother day to only have the tech call in sick. Rescheduled for a third day and after three times of changing times I canceled my service. I've missed 3 days of work and many wasted hours sitting around waiting!

Dish anywhere sucks it does not work reliably it is a waste of time I am cancelling dish as I need…read moreto have access anywhere and it doesn't work at all

The service seems to have gone downhill here...Not sure if it has something to do with the business…read morechanging hands (it is now called Vyanet) or what. A few months back, they sent out a tickler postcard saying that an alarm equipment upgrade might be needed, and to call for a review appointment. The first time I called, whoever "managed" that department wasn't in, and I was told to call back (what, they can't take a message...?). When I finally decided to call back a couple weeks later, they DID take a message and said someone would get back to me. That never happened. Recently, I had an alarm go off at my home while I was at work. It took them approximately 10-15 minutes before they called me, which seems a little bit slow to me. After quickly checking with my wife to make sure that she was the one who set it off, I called the company back 5 minutes later and told them I wanted them to shut it off remotely. I then proceeded to get put on "eternal" hold while I was transferred to another person, In the meantime, while I was on hold I actually had time to log in to my alarm app and shut it off myself. Funny thing is, I decided to keep track of the time on how long it took for someone to help me- At 30 minutes (!) on hold, I hung up. So, if I hadn't of shut it off myself, my alarm would have literally been going off for at least 45 minutes plus, which is ridiculous. And just to top it off, no one ever called me back to follow up on anything.....

Dan Londen at Precision does it right. Great to work with, and my clients are happy with the…read morequality. Referring business to Precision is always a good decision. I've been back and checked the installs and tied to our network routers, and it always works and clients have been happy 100% of the time.