Never came to appointment to estimate my roof nor did he call…read more 2nd time this has happened

They were prompt to get us scheduled and showed up on time. They checked out our leak, traced it…read moreback and did the fix quickly. They will come back after a rain to verify the fix then complete the billing.

Highly recommend this company! Workers showed up on time, and worked hard and efficiently to get…read morethe entire job done. Solar panels had to be removed and reinstalled. A crew came back the following to be sure they were working as expected. All the crews; estimator, solar panel crew, old roofing removers, new roofing installers, material delivery drivers, were polite, respectful of my property, on time, and hard-working. I especially am impressed with how clean the yard looked when the job was finished. Thanks for a quality job!

This is an amazing company to work with. We attend the Chico Home and Garden show twice a year. In…read moreOctober we signed up for quotes with local companies and one out of Redding. They all came out and looked at our roof and gave us quotes. The quotes ranged from a low of $22,000 up to over $50,000. We then contacted Chico Roofing Company because we had 2 different friends recommend them. The salesperson (Cal) came out and was professional, personable and not pushy. He explained the roof replacement process explaining the different layers and product to be used. He then reviewed with us the warranty of the roof itself and of the workmanship. 50 years on the roof and 25 years on the workmanship. Their quote was less than $25,000 and when you take in the warranty factor it was by far the best deal. We signed on with them and they did a great job. The attention to detail of the crew and of their Foreman (Jessie) was top notch. Bill, the owner stopped by to check on the crew as well as to see if we had any questions on numerous occasions throughout the process. I've mentioned it to the crew and to friends that corners are not cut to save time when you warranty the craftmanship for 25 years. I would highly recommend Chico Roofing and Chico Solar to anyone interested in quality from ownership down. Dave R

Based on trying to get a simple quote on some skylights, I wouldn't trust them to roof a dollhouse…read more It took 7 weeks. Multiple no-shows. Reschedules. Ghosting--even after an unexpected surgery which I understood, communication never recovered. When the quote finally showed up, it was missing a document David had known I needed from the very beginning. When I asked if he had it, he replied: "I do have the paperwork. Are you going to contract with us to do the work?" In other words, holding it over my head, which is insane. Really poor experience from start to finish. I'm glad I found another company I'm excited to work with. Autumn, for what it's worth, was consistently helpful and professional.

Tugwell put our new roof on in less than a week in the summer. The crew was very polite and tried…read morehard to clean up each day. We were able to use the financing option for payments which was nice. (The total cost was surprisingly more expensive than we thought it would be.)

I called Bobby on a Monday evening and he picked up his phone straight away. First thing Tuesday…read moremorning he inspected my roof and texted me a reasonable quote with pictures and information about the the areas in need of repair. When I arrived home after work his crew was finishing up for the day. I was greeted professionally, the job site was very tidy and my roof looked great! They also cleaned my solar panels which now look like new. Bobby is a super nice guy. He and his crew most definitely provided a prompt and professional service at a fair price. I will absolutely call Bobby Boe again!

I can't begin to say enough about how complicated and unfortunate the experience was I had in…read moredealing with this company. Long story short upon discovering a serious leak in my roof during the winter of 2015 we contacted them as they had just put a new roof on our house 3 years prior. They didn't return calls. When we finally did reach them they promised to send somebody out who never showed more than once. After complaining and getting somebody to finally show up they claimed to have fixed the problem. When it rained again a couple of weeks later the leak persisted with fervor. When we called to complain we were told by Bobby Boe that it was not his problem because he had taken the business over from his father Robert Boe and that the warranty provided was something that Robert was responsible for. Ironically Robert was retired and Bobby had taken over the business leaving us no alternative but to deal with Bobby. In the end after my husband happened to run into Bobby in a parking lot and cornered him, we got them to come back out and fix the problem. In the meantime the leak has caused dry rot down an entire interior wall which was made of wood. We told them they were responsible for the damage and they refused to fix it. We called and we called and we called and got no reply or response. Eventually, into 2016 our efforts dwindled as there were other things that came up in our life diverting our attention. Later that year, in the fall, we decided to put our house on the market and the drywall issue cropped up during our pest inspection. We resumed our efforts and it took threatening to turn them into the contractor state board to get them to pay attention to us. It also started raining again and the leak was back. To be honest I don't remember all of the details because there was so much involved, but it was a total nightmare dealing with these people. They actually made the leak worse and fought me on repairing the damage that they caused to my home. I ended up filing with the state contractors board and the BBB , by the way they have an F rating at BBB and I have since heard other horror stories from other homeowners. The contractor board contact them and basically told them fix it. So I ended up dealing with them yet again and this time when they came out to replace the damaged wood siding in my house they created a hole in an adjacent wall. They had the nerve to tell me that the work was completed and yet the new wood was bare and unfinished and there was a gaping hole in my home. And to add insult to injury when it rained again the entire room flooded from the ceiling. When I called them out on this I asked them if this was their home what they consider this job complete and well done. Bobby's response to me included multiple F-word's. He also ask me to reconsider my filing with the contractor board because "[he] had kids and a wife who didn't work"!! And just when you would think it couldn't get any worse, it did. I hired a non related third-party GC to come out and give me his honest opinion about what work needed to be done to right these wrongs. His findings were shocking. He discovered that there were many many things wrong with the roof job as a whole. He discovered that their solution to fixing my leak was to shove a bunch of goop in the shingles and to screw a 2x4 to my roof and an effort apparently to divert water. The list of things that were wrong just goes on and on. In the end we ended up hiring a different roofing company to fix the job properly. I should have just called them in the first place. When I finally made the decision to go with another company because these guys could not and would not right their wrongs , I was so disgusted that I said to Bobby I will see you in court, which I still plan to pursue. His ridiculous answer was "send me your attorneys info I'll give it to mine". What kind of reputable company treats people this way and does this kind of work? The threat of the BBB, the contractor board and an attorney didn't even phase these people. If you know what's good for you you wouldn't touch this company with a 20' pole..

We were charged $400 to put some aquarium sealer around a leaking skylight. The skylight still…read moreleaks. We just bought the house and at the time, didn't know the roof needed to be replaced, which they told us about when they got here. I asked for a quote to replace the roof, and being in construction my entire career, I was dismayed when they went out to their truck and came back with a number written on the back of their business card. No materials specified, no questions I had were adequately answered, see attached business card quote. Id never accept this as a valid quote. I spoke with the office today (owner's wife, also says she was owner) and she talked over me, wouldn't listen, was incredibly rude and unprofessional. I would never recommend this company for anything. She said she pulled two guys off a job and drove 2 hours to get to Redding from Red Bluff (?) And I told her then she should not have taken the job. Regardless, the unprofessionalism from start to finish is actually surprising.

Branden and Brandon were great to work with. They actually got up on the roof to check it out…read morebefore making the quote. They were honest, very communicative, and came when they said they would and did what they said they would. I would recommend them very highly.

I needed gutter guards fast. Jeff and his team are super responsive and professional. They show up…read morewhen they say they will and do fantastic work. I highly recommend them.

Jeff and Angi were great communicators. I had to reschedule and they fit me right back into their…read moreroute. I had three quotes and they were the cheapest in Chico. ...got me some new gutters, downspouts, leaf guards and gutters. The gentlemen who installed the gutters were very kind and quick. They even took away my old gutters all within a little over 4 hours. No loud music no foul language. I highly recommend A-Plus Seamless Gutter Repair

The whole roofing experience went flawlessly. The bid was by far the most reasonable and the…read moretearoff and new 50 year shingles were done in two days. Cleanup of all debris was impressive. Highly recommend this local roofing company.

I would give no stars if allowed. Do not use this company if you want the job done. They gave us a…read morebid to re-roof our home two years ago. After one year of not showing up we had to get an extension of our permit with the city, more money. Then after two years they now tell us they are not interested in doing the job!!?? Well, now two years later we have to go get new bids, of course the cost of everything has gone up and the new bids are going to be much higher than what this company bid. I really feel like we should sue them. You don't give a bid and two years later bow out!! I guess if you are not in the Jehovah's Witness church you are on the bottom of their to do list. Do not use this company!!

WH&RG was recommended by a neighbor so we called them. They gave us a quote and on the scheduled…read moredate they came and did the job well. Fixed our gutter as fast and as great as it could be. We're happy and we highly recommend this company,

We used Mark and Western Gutters for a small job on our home. Mark was efficient and responsive and…read moreeven showed up the same day I called him initially for a quote. Mark and his crew arrived when they said they would and got the job done in a timely and professional manner. We will absolutely use Western Gutters again and recommend them to friends and family too.