Many issues with Tugwell, first off, when they installed our roof 15 years ago. We said that rain…read morewas projected and they started anyway. We woke up to water pouring into our house at 5 in the morning. They quickly got here and put plastic to cover the house, but we had to run fans for two weeks in the attic to dry it out and had to repaint much of the house. Now 15 years later our 40 year guaranteed roof is leaking and they are claiming to not have been the ones who put it on. I'm guessing they got rid of our paperwork in case black mold or other issues arose due to the water getting in. Be very very careful when dealing with this company. We have called many times and they refuse to call us back.

14 years ago Tugwell replaced our roof. That is a story in itself. Our roof had been leaking for 2…read moreyears now. We have paid to have it fixed. It is still leaking. We paid to have it evaluated and the photos/evidence is beyond disturbing. I have tried to contact them to come and take a look for the past 2 months. They have flaked on us. Told us they would be here at a certain time. My husband waited for them over an hour. Didn't even contact him. Do not have Tugwell roof your home!

We recently had our roof replaced by Sunrise Roofing, and overall, we're very pleased with their…read morework. The crew was prompt, efficient, and handled all of our extra requests--like replacing leaking skylights and removing a broken rooftop swamp cooler--without any issues. When a different county inspector flagged some additional items that weren't part of the original inspection, the team returned quickly to fix them, which we really appreciated. The only downside was communication. Since we received the quote through our realtor, we weren't on-site during the initial assessment to discuss issues and preferences directly with the roofer. A kick-off meeting or call would have been helpful to go over our options, ask questions, and get a better sense of the timeline. We were always playing catch-up with questions and requests because we got a days' notice for tear off (which is understandable with winter weather of course). Additionally, there were a couple of instances where the crew arrived without prior notice, and it was just luck that someone was home to put the dogs away. Despite the communication, the quality of work was excellent, and they addressed every concern we had. We'd recommend Sunrise Roofing to others, but if you have unique issues like we had, we'd also suggest being proactive in setting up a conversation about expectations after you receive the quote, and before the project begins.

My insurance required a new roof for fire mitigation, and having seen Sunrise Roofing in the…read moreneighborhood, I gave them a call. Robbie came out immediately, gave an estimate that was beyond fair and was patient while I dealt with finances. When it was time to begin, they showed up super early, worked till it started getting hot, then came out the next morning and finished. They did great work and really went above and beyond. My roof is now beautiful and my insurance company is happy.

High Performance Roofing did a stand-up job on my roof. Their quote was competitive and my research…read moreat the time of the job showed no complaints and an active license. They actually did my neighbor's roof as well as my own because we have a shared roof. 10/10 I would recommend them! They started the job quickly and finished ahead of schedule.

When I reached out with a work request, Michael was prompt and willing to work around my schedule…read more When his foreman, Isaac, visited my property to do an estimate, he was incredibly friendly and immediately helpful. He managed to take care of 2 of my 3 issues on the spot (identifying discoloration on the roof and fixing a pipe vent), while also taking measurements for the snow guards I needed to install. Isaac was a pleasure to work with and I look forward to having him and the High Performance Roofing team on my next roofing project!

I had a water leak in my kitchen that I didn't notice right away, which led to mold growing on our…read morekitchen walls and cabinets. I called Kyle and he came out, identified the issue - dried out our house and fully removed the mold. It even inspired us to repaint. He was on top of it, making sure we were taken care of and his team was great to work with throughout the process.

Small kitchen and dining area (approx. 207 sq.ft. all together) remodel = 6 month, 8 day…read more In May I had water damage in my kitchen. NorCAL's owner, Owner F recommended that I replace the entire houses flooring. I said no and am happy I did. Dealing with owner M and owner F was frustrating which is strange because they had great reviews. Turns out those reviews are from the previous owner. That should not be allowed. I felt as if I had to manage my own project. Anytime I would ask about when something would get started or completed, I was met with "its day by day, I can't tell you any of that, this is just how it goes". Or I would get no text back at all. Their communication and planning are weak. First I signed the contract and fully designed everything myself. I sent item numbers and where to get the products. I only asked if we were on budget. Everything was torn out by a different company in June. NorCal did not start the rebuild for a long time. The house just sat there. I moved out mid May. NorCal's Owner M said that it would be done October 3. In the beginning of NorCal starting, there were 11 no show days where I was told workers would be coming. I felt like the project was going nowhere and when I asked what was going on I received excuses. They had literally missed more work days than they had come to. To make things worse, I noticed a rodent issue due to the demo it allowed critters in (this was not their fault) I paid a good amount of money to seal up my house and make sure the mouse situation was resolved. I also asked owner F to make sure that while they worked, that no one gave rodents the opportunity to get back in. Due to mismeasurement Owner F told me that we would have to replace and downsize my door that goes from my kitchen to my garage and that I would need to pay out of pocket, not my insurance. This was not part of the plan. After some research I realized that making the door 2 inches smaller would have been in violation of CA code. A NorCal employee came to do the door and left the job with the door completely off the hinges. I went to my home to find this and I had to use trash bags and duct tape to seal it off myself. After the no shows, poor communication, mismeasurement, adding the door, very little work getting done after 4 months and leaving the door open, I wanted out of my contract. I made my first complaint to Owner F . He told me it is their legal right to "show up once every 90 days" to avoid contract abandonment. I felt as if I was being held hostage. Watch out for the contract with no start or end date. It ONLY protects them. NOT YOU. Lesson learned, but also unprofessional of him. This kind of behavior doesn't inspire trust. Owner F seems to have a way of speaking to people as if he is in a place of power and he REALLY enjoys it. If you have a complaint, too bad....and let me tell you what part of the contract says we have you by the balls...... is the overall vibe. Work started, then came to a standstill: Owner M explicitly told me that no work could go further until the countertops were in and another company was in charge of that, so we were waiting on them. Shortly after, I started getting emails from Lowes about paying the remaining amount for the countertops. I called the company that was to cut and install. Turns out the countertops were not paid for and materials were never even sent from Lowes to the folks who cut and install them as Owner M stated. The countertop company said that all of her emails and calls to NorCal went unanswered. Owner M said that Lowes told him that they would send the materials and get them installed, then he would pay after. The countertop company told me that Lowes would never do that. I had been asking for a door knob for weeks to go out and do laundry. I was met with no response. Every time they did something, it was half way done, then it just sat unfinished for days. This set back the completion date for my home getting done and was totally avoidable. My Significant other finally decided that he needed to get involved after hearing a very rude conversation on speaker with Owner F and knowing that owner M was giving me the run around with the countertops and door knob. He went to their shop and had a chat with owner M. Owner F was not there. My S.O. said it was all excuses and getting ridiculous, if they couldn't do the job then they should have let me find someone else who could. After he left their shop, I received a text from owner F stating that if my S.O. ever comes to their shop or speaks to any of their employees, he will get a restraining order. This was the last straw for me. Owner F 's response was an overreaction intended to intimidate us rather than take any responsibility for their poor service and lack of communication. There were more issues but I think you get the point. Construction is stressful no matter what but this was so much worse than I had imagined. Be sure to look at your contract.

Sheffer Inspection Services offers a professional, punctual, and accommodating service! I…read moreoriginally scheduled an inspection of a perspective home that we ended up backing out of. However, they were very understanding of the situation and when we found our current prospective property on the market I was able to schedule a home inspection rapidly. He was available earlier in the day than anticipated and spent the entire morning combing over every single detail of the home. He found issues that two prior pest inspectors missed, and he was willing to take a look at any issues that we were concerned with and if necessary, include them in the report. He also was able to clearly explain what each issue was and provided a detailed and color coded report which was easy to understand. Furthermore, he even addressed potential issues with the property in the future, such as trees that were growing close to the roof of the garage that would need to be trimmed back so that they would not rub against the shingles during windy weather. I feel that Sheffer Inspection Services went above and beyond to address my concerns for the property and they have incredible personal integrity that comes with their pride in their work. I feel extremely confident in purchasing the home after the inspection and now I am fully aware of issues that will need to be rectified. I highly recommend this business to anyone who is looking to buy or sell their home, I know I will be using them in the future. Thank you for your outstanding service!

From the owner: David Sheffer is a Redding, CA Certified Professional Inspector® and certified by the International…read moreAssociation of Certified Home Inspectors® (InterNACHI®) NACHI19102808 and Inspection Certification Associates - ICA #21219. Fully licensed and insured. Serving Shasta and Tehama counties. Certified Infrared Thermal Imaging added at no extra cost. Professional Home Inspection up to 3000 Sqft $275.00 Licensed Ca realtor with EXP Realty of Ca INC. DRE#02080313 DRE#01878277 On Call (530) 806-3085

One word explains Hamilton Roofing "AWESOME". From start to finish Dan Hamilton and crew performed…read morea re-roof of our entire house and garage. The quality of workmanship and attention to detail was beyond expectation. Great bunch of guys and easy to work with.

I had my entire roof replaced on the house and a detached garage. Hamilton Roofing did a great…read morejob. The owner was friendly and honest. I would highly recommend.

Id put no stars if I could. I ve tried email, website and calling and haven't heard a peep from wsc…read moresolar for over 8 months.my solar that i paid for out right almost 20000 hasn't been working properly for over a year. Horrible service

very poor customer service. nobody calls back. we paid cash for our solar system about 2 years ago…read more 8 months ago we noticed a decrease in production. we were told several micro inverters are not working. we paid almost $20,000 cash and have warranty ... supposedly. 8 months later, nothing is fixed and we are still trying to get help from them. Phone calls go straight to voicemail. Maybe the company does not exist anymore???

Awesome family business. Was quoted a price, they showed up and work was done very well. I would…read morehighly recommend this company.

We had a new roof installed on our house and free-standing garage. The guys mobilized like a…read moremilitary unit, and were very happy with the quality and value of their work. Plus, our dogs loved them.

This is the most efficient team I have ever witnessed. They arrived early, set up and got right to…read morework. I was very impressed by their work ethic, their dependability and they are also very knowledgeable about their work product. I would not hesitate if I was in need of their services in the future! Thanks. DBaker in Redding

From the owner: Hello, my name is Frank owner of FM quality roofing. Our company is a small family own business …read more we like to build relationships with our customers to make them feel at ease during the job, and after we provide free roofing estimates within the county.. we also service Trinity County Siskiyou County Tama county just as well as the Bernie and Fall River Mills area. Services we provide are. Leaks., roof repair seal all types and flashings, clean gutters , clean roofs, tear offs, re-roofs, recovers, flat roof torch down, flat roof cold roll on applications, such as rubberize silicone, snow coat we do brand new construction. The product we like to use a malarkey,certanteed,gaf Asphalt shingle Flynn, Tastic torch down road roofing, a synthetic felt for your applications we make sure that all jobs are clean at the end of the day whether they’re finished or not for the next day and water tight during the bad weather we look forward to working with you if you choose FM quality roofing for your roofing job thank you very much. I look forward to meeting you again. My name is Frank owner of FM quality roofing. I will be the one doing your estimate so we meet in person and start to build that relationship thank you FM quality roofing