I had the pleasure of receiving assistance from an Xfinity representative name Timothy, I couldn't…read morebe more impressed with the level of service he provided. He walk me through the entire process and basically gave me a camera. Had me out the door in 5 min no wait time and he was friendly, patient, and knowledgeable. Thank you so much for your help

Terrible expensive but once you canel They keep sending you deals Maybe you should have offered…read morethat before Thankfully my daughter got me better service elsewhere

Very kind and helpful owner. We stopped by to rent a uhaul here, and he kindly and promptly solved…read morean issue for me. If I had satellite needs I would use this business just because of the nice experience we had with the owner during our uhaul rental!

Did a u-haul drop off. Super nice people. Fast and friendly. Highly recommend them. Best u-haul…read moreservice in Chico.

Digitalpath is a great internet provider especially in rural areas. The installers are curteous and…read morefriendly. Costumer service is great! I definitely would refer them. Their fees are comperable.

I realized that the last time I reviewed this business was years ago…read more Time for an update! I'm still a DigitalPath customer. Since last writing my review, the Internet speed and quality [referring to the connection] have been good and bad. They recently came over and gave me an upgrade. They took out the old Gen7 hardware and replaced it with Gen8 [their newest addition] hardware. It was free to all existing customers. Now, I can use their brand new Gen8 technology, and so far there have been almost no drops in connection. The speed is fast, and I'm having no problems streaming movies and series, or downloading files. I think they have improved with their service over the years. If my connection and speed continue to hold strong, I'll update again with an even better review.

Service has been so bad in Orland over the last few months. Down times randomly, service goes in…read moreand out. Used to love this company.

Not only is DM-Tech the BEST value for Internet connection where we live, the service by Richard,…read moreMelodie and the crew at DM-Tech is fantastic. The staff is very knowledgeable and helpful.

Brought in a used phone to add to our plan and Mari helped us do that…read more She was very knowledgeable and patient with us. I was kind of worried we would be brushed off since we were not there to buy a new phone but that was not the case.

Bought phones and I pads, was more expensive than quoted. Paid over $7000 to pay off devices and…read morechange to metro. Verizon continued to charge me, spent 40 minutes on the phone overseas someplace. Was supposed to get a $400 refund. They sent that final bill to collections!! Worst company ever!!

If you haven't been here you may wonder how they stay in business with a Cricket corporate store in…read morethe same shopping center. It's because you actually get knowledgeable, helpful service, directly dealing with someone who is an expert, not some roll-of-the-dice likely untrained customer service person who has an attitude and is pissed off before you even speak. Coming here once often saves me hours and hours being passed around on phone customer service with wireless providers to customer service reps who don't understand the actual technology or how cell service actually works. What sets David apart is his calm demeanor--not anyone can do the job he is doing. Half the time I have been there there are other people being helped, but I have never waited long.

Dave is the consummate customer serviceman that cares. He has fixed Niners apple products for me…read more iPad, iPad mini, iPhones X,12, 13, 13 pro max. He is courteous and a man of his word. The best possible repair shop in Chico. Thank you for all that you do for our community brother.

Andrew [Andy] installed a new DirecTV receiver in my motorcoach. He did a great job. Highly…read morerecommended.

Andy is helpful and honest. Gets the job done fast, even with the three hour drive to my place in…read morethe woods. He's the guy I call whenever I need something done for my DirecTV service. Thanks Andy

Big shoutout to Dane and Alice, I went in for an upgrade from my iPhone 11 to iPhone 16 Pro and…read morethey made the process quick and painless and walked me through the steps patiently. I would highly recommend this store as they were a great pleasure to deal with every step of the way!

This is horrible store when it comes to customer service! I've been with T-Mobile for 10 years,…read moremainly because their service has always been the top! Went into to get phone looked at. At first Pablo and two other of his co-workers looked at the phone and decided it was ok for a replacement since I pay the warranty charge every month and said the phone was not damaged. Then, he changed the route saying it would be best to follow a different plan so the phone is repaired faster yet sending me to another sister store for repair. When he was told that the second plan was not preferred and wanted to wait for the replacement phone, he appeared annoyed and said there was a small crack in the corner of the phone. When the manager Adam was called to discuss this further, he said there was nothing he could do. What he failed at was to get the honest story from his employees. The manager was told that the phone was taken to the back where the small crack was found. This did not happen. He failed to see that his employer lied and was annoyed at going with the first offered plan. His employee did not provide customer satisfaction. Though the manager backed up his employee, his job is ensure that customers are satisfied and have a working phone. Awful customer service! Do not step foot into this store. I do not recommend them.

The worst costumer service ever could not understand her I really tried but could not I also was…read moretransferred then transferred back to her never got the problem fixed and they want to charge me 225. just to come out and fix there problem. And they are the most expensive internet provider out there! very bad

Absolutely the worst company ever!! Terrible customer service. After 30 minutes on the phone, I was…read moretransferred with no explanation, having to re-start the whole conversation over again. I don't even want to give them 1 star. There should be more landline options to choose from!!!!!!!!!

Disgusting service! If I could choose negative stars I would. I'm not sure why we even stuck with…read morethem for as long as we did..and not sure why we stuck to slow DSL service to begin with. Anyways, our DSL provider sold us like chattel to Sunset Net which is located in butt-fck nowhere Chico. When our modem died, they wanted to charge us $50 even though our previous provider gave us a free modem...when we bought one on our own and it didn't work, they wanted to charge us $25 to adjust the modem and another $25 to ship it back to us. First of all a modem is less than one pound so the shipping with UPS ground could not have been more than $10. If you call customer service, the only response you will get is, "no..no...no..and more no's" Anyways we switched over to Time Warner Business Class which I'm sure has issues of its own but we got free activation and a free modem and best of all, faster speed. Let's see if canceling is going to be a hassle..i've called, e-mailed and faxed and haven't really received any confirmation. Good thing my account is charged on amex...amex always saves the day! Disgusted by this company....

Yup, Stephanie's review pretty much squares with the opinion of me and all the other people I know…read morethat have done business with them. Check with the Better Business Bureau and read anything you sign with them really carefully. (Hint: they have an 'F' rating) Company policy is 'No Refunds' no matter if they have delivered what they promised or not.