I came in a couple weeks ago and the two people that helped me were great. Very quick and got me exactly what I needed. I just went in today and the guy that was in there was avoidant, dismissive, and rude. He tried to gaslight me into thinking that they didn't sell a product they had literally sold to me previously. Overall, whoever was working today needs a reality check and a lesson in customer service. There better ways to tell someone you are out of stock than that. read more

my product was used an empty. I've watched their and employees put back product on the shelf and still sell me full price

I was looking for some gift in chico and Inda over Hi Five tobacco I call at11:45 pm they were open and double spending over $300. The owner was amazing. I found what I'm looking for very clean smell good. I recommend it for everybody. They have everything you're looking for from The Glas to jewelry to cigars cigarettes and the prices was amazing and the owner. Mike was very friendly knows where we asking for your answer for each questions and you make it feel like you're home Again I recommend it, I'll give him the sum up. Keep it up brother I am your loyal customer forever. read more

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I don't usually leave reviews but after an amazing customer service experience I had to. Mike and Jordan were in the shop when I came into buy a couple vape products. Mike and Jordan were very helpful in making sure that I got what I was looking for especially when it came to not breaking the bank. If you are in the Chico area and looking for a good shop to buy your tobacco or vape products look no further. Thank you guys. read more

Best smoke shop in chico. I'm not from here so I needed to find a spot. They are super chill and welcoming. They will all help you with what you need and will remember you!! read more

This place is nothing but a rip off I would never buy anything from here again bought bought a piece peace and it it had a crack came back within hour and they refuse to replace anything and barred me from the store read more

Extremely over priced!!!! I guess if you don't care and you want an early open place ok... but In my opinion I'll pay 50%less and wait an hour for other establishments to open! Absolutely ridiculous price gouging read more

Wow! This store has everything you could possibly want and more! And, not only is the selection wonderful, but the owner Mike is such a great guy! He took his time explaining products to me, and helped me get a great new setup. I will definitely be back. Thank you so much! read more

Owner was very helpful in supplying me with the best option for repairing a damaged pipe.

In the past year since my last review , this place has really stepped it up. Gone is the tough guys exterior. The staff is now extremely knowledgeable and more than helpful, not to mention the prices are the best in town. They match all prices in the local area , and if there's something that they don't offer it's usually found on the stocked the next visit. This place is quite neighborly these days. Thanks Hi Five for the fantastic experience. read more

The guys are chill, not terrible prices. You might be able to haggle with them if you have cash. I didn't because the price was decent and I'm sure they aren't selling pieces every hour. The glass was thin and I was sure I was gonna break it. Dropped it twice, still chillin and puffin! read more

I love this shop!!! Mike is so nice bd very knowledgeable in every product!!!!! He explained how each product works and just went out of his way to make sure I left happpppy and I did!!! Cbd is a life changer read more

These guys have everything you need, from vape products to glass they have you covered at great prices! If they don't have exactly what you're looking for they are always willing to order it quickly. Definitely recommended. read more

hands down one of the best smoke shops ive been to. very knowledgeable. i went in a few times prior to this recent visit and ive alway had upstanding service. you go in with an idea of what you want and they will make it happen. went in for a water pipe and left extremely happy. told them i didnt have a lot of money and they didnt try to push the pricier item. they worked well within my budget. overall such a great place. read more

Great store. Wide selection of glass with great prices. Their selection of rolling papers and cigar wraps is huge. Double Platinum, Juicy J, XXL, Zig Zags. The employees are knowledgeable and on many occasions have made recommendations on cigar wrap flavors. The only downside is it's pretty far from where I live, and there's plenty of other shops much closer to me. However, if you find yourself in the area, THIS is the place to go. read more

friendly service the guys there are very helpful and humorous .. they have the cheapest price ciggerates (Marlboro reds) on my side of town- they do except coupons you get in the mail or in packs of ciggs. There hrs are great & they have lots of good deals on there hookah's ( all the extras) bongs & pipes its very clean and tidy smells good when you walk in the atmosphere over all is good !!!! read more