honestly the people in this shop are amazing. always greet me whenever i walk in and their prices…read moreare considerably low compared to other shops

I came in a couple weeks ago and the two people that helped me were great. Very quick and got me…read moreexactly what I needed. I just went in today and the guy that was in there was avoidant, dismissive, and rude. He tried to gaslight me into thinking that they didn't sell a product they had literally sold to me previously. Overall, whoever was working today needs a reality check and a lesson in customer service. There better ways to tell someone you are out of stock than that.

Wow this place is amazing. The guy at the counter, Jake, was beyond helpful. They have anything…read moreyou could ever want and prices are good.

The dude with the horned beanie is really cool. He's Very helpful and knowledgeable of their…read moreproducts.

I went in here for a few items and they had such a great selection! Derek was super friendly and…read moregave such great service! He gave me personal recommendations which I really appreciated. I'll definitely be back!

The service is the best! Everyone is so helpful. And if you need help, Juan is the best! Actually…read morethey all are great. Lots of good selections to choose from. And affordable, not like some others in Chico. I highly recommend it!

I'm a pipe smoker and they have a great selection of tobacco to choose from. They are very…read moreknowledgeable about the different types of tobacco and provide friendly advice.

Went in to buy a cigar for a gift. The girl working there was on her phone with the speaker on. She…read morelooked up and said hi and went back to her conversation of which I could hear "what, he unfriended you". I, knowing nothing about cigars, needed help so I looked at her and she finally said to the girl on the phone, "hold on a minute", "do you need something?" I said I needed help with cigars. She said she knew nothing about cigars as they didn't train her on cigars. She said I know the light colored are the mild ones and went back to her phone conversation. Needless to say I did not make a purchase there and will not return. Bring Bidwell Cigar back!

I've been stopping in and saying hi to the good people at Chico Smoke Shop for three and a half…read moreyears now. Great people and the prices are great on their tobacco, shirts, sweaters, and accessories. True story.

Thev are family owned and they remember me when I come in in fact the owners always willing to give…read moreme a good deal maybe a few bucks off there was even one time I didn't have enough money and he just told me to take it and come back and pay him when I get paid. I wish they were not on the phone but once they get off the phone they can usually answer your questions cuz they have better product knowledge than some of the other shops around. So it's conveniently located, good hours, family owned, good product knowledge, fair prices, and best of all you can haggle!

I Love this place they don't charge extra for a.t.m. Cards they do but it's minimal same for craft…read morecards and the stuff is out standing.Like said I Love this place and plan on giving them my business as long as I Smoke I give this place 5stars

One of the best in town! Great vapes ; cute women's sweaters , great prices . Bongs pipes , oil…read moreburners , bubblers all the good stuff you will find here for affordable prices !

I have frequented this shop 4 times! 3 different people have been there to assist me and exchange…read moregoods for cash. Each of them were friendly, polite, knowledgeable, and helpful!!! My only problem was getting a vape that did not work and I was unable to reach them by phone to ask for help!

Fantastic experience. All the employees are knowledge, friendly , not to mention the cheapest…read morecigarettes in town.