OH MY!! Deceptive and misleading location in Middleton, MA!…read more To: All Loyal Verizon Customers. This location at 234 S. Main Street, Middleton MA is NOT a Verizon corporate location. Instead, It is a poor representation of a Verizon (paid logo only) independent Franchise managed by an unprofessional named Rami Awadallah who will smile at you and kindly over charge you. He has trained his staff to perform shady, deceptive sales practices.... Run!!! Here are Verizon Corporate Locations that will never over charge and will never charge you for service activation, transfering data or an upgrade fee. The following are reputable Verizon CORPORATE locations DON'T BE FOOLED by this location. Here are the Best of the Best.... 1. Verizon Wireless - 262 Andover Street, Peabody (1 mile down the road). 2. Rte 1S, Saugus (old Kmart plaza). 3. Walkers Way, Reading, MA These Corporate locations come along side and represent Verizon Corporate online and by dialing *611 customer service ( from your phone) these locations will give all new and existing loyal verizon customers a superb experience!!! This location at 234 S.Main Street Middleton is HORRIBLE and has ahhh gazillion escalated incident reports I am told. I repeat the Middleton location is NOT a VERIZON CORPORATE Store and will trick you and you will not see it coming but, BUT I DID :) I contacted Verizon Corporate representatives as well as supervisors and they immediately credited me back all these erroneous charges from the Middleton, MA location. BEWARE!! My erroneous fees were an upgrade fee, activation fee , transfering data fees they call this a 'concierge service' hahaha!!! Then they will move you into another service plan you never requested, etc. SCAMMERS!! Now folks let's see how the owner kindly replies. Or, will he turn it on me lol either way- this is my only chance to warn you. Protect your wallets!! Signed : A Loyal Verizon Customer who is pissed off by the deceptive trickery practice and representation at this location. RUN!!!

My husband and I went into the Verizon in Middleton, MA and had an excellent experience with…read moreAlejandro. He was kind, patient and very knowledgeable. We have had bad experiences in the past but Alejandro made upgrading phones and our phone plans very easy and he found us a great deal. We were ready to switch to AT&T but decided against it after having this phenomenal customer service with Verizon.

My visit was excellent, Luis.\n Should be a manager at the store. His help is unbelievable. He has…read morehelped me many times with my new phone and successful every time so I am putting it a good word for him. Thank you very much.

Go to a corporate location. Whatever you do DO NOT GO HERE!!!! They messed up my plans, charged me…read morewhen I should not have been charged, lied repeatedly and refused to fix the issues. I have spent hours of my life on the phone and in corporate stores to fix the problems they caused on my account. RUN.

My experience started off terrible. All I wanted to do was drop off a cable box. Was told by the…read morereceptionist that I would have to wait to talk to someone. Six employees working. They were waiting on one customer while three of us waited on those other five employees to help us. After waiting for 10 minutes I asked the receptionist to just take care of the box as I needed to leave. Then Brian asked what I needed help with. I commented that I wasn't trying to be a pain and the guy actually said, "Yes you are." Come on man. I wouldn't have been that way if you or others would have made your customers waiting around a higher priority. I asked to see the manager who helped me. She was phenomenal. Turned a 1 star visit into a 5 star.I will admit I could have handled the whole situation better. But when a simple drop off becomes a long drawn out ordeal with an employee with an attitude you inadvertently get short with people. I did apologize to the receptionist on the way out. Xfinity corporate - You should give the manager a raise and get Brian some much needed customer service training.

My internet goes offline Every. Single. Day. They send me a new modem and promise it won't happen…read moreanymore. Still goes out every day. In a chat they tell me they've "provisioned" my modem so it won't happen anymore. Still goes out every single day. I had NONE of these issues with Fios, unfortunately only Comcast is available in my area.

I've had nothing but great experiences with BAMOSA. I always pay either 6 months of 4 in advance on…read moremy elderly dad's little flip phone. I went in to pay but they were only able to apply into the system for one month, even though I had paid 4 (I was skeptical but went on my way. A month later dad's services were cut off. I thought then, I was going to have an issue because I only got a receipt for one month because at the time, he could not provide me with another receipt, and I had also paid in cash. To my surprise the gentlemen named LUIS provided me with excellent service and respect and he never doubted. He apologized for the inconvenience and my dad's little plip phone was on in 10 minutes. THANK YOU LUIS !!!

I am so happy with this place! I brought several Iphones for repair, and they did it beautifully!…read moreThe store is neat, good service, and reasonable prices! I highly recommend this place!

I had issues with my new iPhone that I purchased at the apple store. On multiple occasions Terrel,…read morewent above and beyond to help with my issue. He reminded me why I have been an ATT customer for a long time. Excellent customer service.

Went to this location to upgrade my iPhone and was told the only way to get the $700 promotion was…read moreto also sign up for their Wi-Fi service -- otherwise, I'd only receive $300 off. That didn't sound right, so I checked with two other AT&T stores, and both confirmed I qualified for the full $700 off without adding Wi-Fi. It's pretty clear the employee at the Market Street location was more focused on commission than being honest with customers. I would not recommend this store!

Bought a new desktop computer and brought it in to have everything transfered from my old computer…read moreto the new one. Paid $218 for the service. Got home to try the new computer to find nothing was moved over I had requested. I would never do business with them again

American Lazer Commsat is our IT support service. Whenever we have IT issues, they promptly…read morerespond, quickly analyze the issue, and work on fixing the issue diligently and do not quit until the job is done. They also provide unbiased and expert knowledgeable advice on matters related to the need for, and the type of, hardware and software we should acquire.

I received some of the worst customer service I have ever had. A phone was purchased for me as a…read moregift at Best Buy. I was told Verizon could activate it regardless. I was greeted by a young lady who quickly informed me she had never encountered this situation before and didn't know what to do. She then explained that I had to go to a Best Buy rather than offering to call, which would have been a great move. While she tersely explains that there is nothing she can do, she is munching on a clementine. I get people need to eat, but come on pop in the back if you're that hungry. I asked if she could put the screen protector on the phone at least, as I am awful at that. And without cleaning her hands from eating she just puts it on. "There is a small bubble that you just need to work out," was her explanation for the lame application. Just bad, dude. Try to pretend you care since you are on the clock.

Frank and his crew are wonderful - efficient and extremely knowledgable about ways to save $$$ on…read moreyour cell phone service

My fiancé cracked the screen on her phone. She was referred to this business by her cell phone…read moreprovider. They replaced the screen on her phone and included a screen protector. The whole ordeal took a few hours and her phone works like new. Better alternative then having to buy a new phone. If your cell phone provider offers insurance on phone screen, take it.

When I went to ubreakifix he talked me into buying the Asurion insurance plan. A couple of weeks…read moreago my laptop wouldn't charge and I dropped it off. They called me and said that the charging port need to be replaced. They said if I waited till March 16th it would be covered for free but if I need it right away it would cost $200. I said I could wait On March 17th I called them to have them fix it and they said it would cost $200. I told them that they had told me that it would be free after March 16 and they said I misunderstood them. I asked how much it would be without the insurance and he said $400 which is ridiculous. He said that's deal or I can pick up the computer,which i did. I brought the laptop to another electronics repair shop and they told me it would be $150 to fix and it will be ready tomorrow. That's without any insurance. When I called the corporate office they looked everthing up and agreed with me that the repair should have been done free of charge. The corporate office refunded this month's $39 charge and canceled my assurance plan. But I'm still paying $150 for a repair that should have been free. "DON'T DO BUSINESS WITH UBREAKI FIX" Charlie DeMarco