This was the best video game store I've ever seen in my entire life because I love retro video…read moregames and and the disc resurfacer was amazing and I'm glad I came to the store because it was the best video game store ever!

The reviews mentioning the rude staff appear to be true, based on my experience…read more I called about asking for a console cleaning and trouble shoot for a console not receiving power, likely a very simple fix. They wouldn't accept the job since the console had been opened in the past citing 'liability' concerns. The receptionist was rude and condescending during the encounter. This was a trial run as I planned on giving them a lot of console work in the future but I will be going elsewhere. I called another repair shop shortly after and they said they would take the job no problem and were able to essentially diagnose the problem over the phone (a solution consistent with that I explained over the phone). Perhaps Replay'd should adjust their policies and their attitude towards potential customers as they never know what opportunities may be lying on the other line.

I have been a shopper at the Micro Center store in Cambridge, MA. The customer service is friendly…read more The sales people are knowledgeable about the various products. I got my computer repaired at Micro Center. They fixed the computer without losing data on my hard drive and did a backup on another external drive. Everything went smoothly. Also, they texted when parts arrived and how much of the repair was done.

Today was my first time visiting Micro Center in Cambridge! This is the place to go for all things…read moretechnology related; printers, PC parts, flash drives, etc. I came here just looking for a 32GB flash drive that was relatively cheap ($3) and had a little bit of an issue finding it by myself. The first sales associate that helped me look in the flash drive section and we were not able to locate it there. Then I was directed to the checkout line, since I guess if they aren't in the flash drive section, they're likely to be right at the cash registers. Lol, at first I thought maybe there was no more as it was an in store only item but at last, I was able to get one at the cash register! I'd probably come back again sometime in the future! Definitely a good place to go if you're interesting in building a PC and looking for parts.

Great service on my 1975 pioneer. Thanks Fast service on this unit. Well respected serviceread more

Held my turntables for 2 months then tells me that they might not even be able to fix it. If you…read morewant something fixed in a timely manner don't come here

WOW! I join the chorus of other reviews praising this shop to the skies! Aliya got my completely…read moredead device at 10 am, stayed in touch with me throughout the day as the repair progressed, and had completely recovered what another place had decreed was "unfixable" by 6 pm that same evening. On top of that, she was incredibly kind and funny throughout the process. I will recommend this shop to everyone! The BEST customer service I have encountered in a long, long time!

I brought my iphone in to get the screen fixed and upon pickup, I was told to keep the phone in…read moredark mode to save battery life. The phone was 6 months old, the battery (before they replaced the screen) was perfectly fine. Now its damaged and the battery drains quickly. DO NOT go here, they either replaced the screen with a low quality screen and/or damaged the battery. Now I'll have to get a new phone. Waste of $160

A store that is now focused on Office and Tech needs, is closed today "because their wifi is down…read moreand they need to wait for another employee to come in in 3 hours(not an exaggeration, they said the employee would be in at 1, its currently 10am, opening)to fix it". So number 1 you're telling me that your stores don't properly utilize the technology they sell and number 2, that your employees have no understanding of simple tech troubleshooting, number 3 you're paying people to sit there and be useless, overall great management.

I will travel all the way to Assembly Road Staples to do my Amazon returns. More than helpful make…read moreme feel comfortable!!!

Brad at Hunt's Photo (Melrose) is the real deal. He's a knowledgeable photographer who listens and…read morethen matches you with the right gear. Over multiple purchases, he's helped me pick out a range of cameras and lenses (both new and used), and every recommendation has been spot-on. What I appreciate most is his advice. As I've gotten deeper into sports and portrait photography, Brad has taken the time to explain tradeoffs, suggest practical setups, and make sure I understood why a certain lens/body made sense for what I'm shooting. No pressure, just genuinely helpful guidance from someone who knows his craft. Highly recommend asking for Brad if you're shopping at the Melrose location.

Their developing work is as good as ever, but the quality of their scans has been significantly…read morereduced. I first noticed with my last batch that the 135 scans they did, supposedly at "full resolution" were noticeably pixelated, with jagged edges visible at 100%. I was surprised, since this problem was not present the scans this same lab had done for me in years past. I called and they agreed to re-scan them on a different machine, which ended up producing scans of about 1/4 the resolution of the original job. I finally talked to the manager of the lab who admitted that they deliberately reduced the quality of the scanner's outputs, so even though they bought a machine that can do impressive 30MP files, they no longer collect that much data off the film. They refunded me, but refused to change the settings on their machine. So even though you're still paying the full cost for "high res" scans, you're getting significantly less quality now. This isn't just lazy, it's bad business practice. Their lab work is fine, but if you're looking for quality scans, look elsewhere. Their results are garbage, and they don't even care.

Coming to a Best Buy to try to buy a computer in 2026. That was my first mistake. Went to the…read morecomputer section, saw the computer (Microsoft surface laptop) advertised at $899. Asked to purchase that computer at that price. Was told "not in stock" so I asked to order it for shipping or pick up. I was told "can't do that" they don't make that computer any more??? But it's on display, with a big sales tag, on your shelves. I asked for a comp product at the sale price - they looked for 45 minutes had me waiting and waiting - MOD Mike came and offered me $50 off a $1200 15 inch laptop (trying to upsell me? Idk) but since when did their staff start haggling prices? Sounded fishy and I asked to speak to their manager - Cliff - and wow, I was met with a stiff rude attitude from the start of the interaction, despite my attempts to be courteous and kind. From the beginning he said " that whole area is Microsoft, it has nothing to do with us at Best Buy" as if he was taking zero responsibility for any of the products or prices I asked for a rain check for the sale price and he said "nah we don't do it" I asked for a comp product at the same price, he was not offering any type of situation. He wanted to keep me there for more and more time, after 60 minutes - clearly Cliff wasn't offering any help to me - nor any understanding or empathy - so I left empty handed. Going to buy from the Microsoft store directly. Best Buy - ugh this place should have gone out of business when blockbuster did.

worse custmer service no one at the store knows what…read morethere doing or bothers to help they dont honer tv repairs or pick up returns ( 43 inch brand name tv) samsung 42 inch tv) manger was so rude just return it i cant repack and deliver the tv my self 46 inch sony tv and i payed for shipping ( newton highlands) shipping costs to return it in less then 1 week i had masjor problems with tv there so rude i wish sears was still there

Back when I was a kid, I came here every day in the summer to just hang out and buy Pokemon and…read moreYugioh cards (yeah I know haha). They have a large selection of cards (sports and kids games themed cards), used movies (blu rays and old dvds), toys, video games of all genres and systems, and magazines. They're usually nice with people just spending time, browsing their goods. It's a small establishment and there's not a lot of room to walk around. The set-up inside is not the best because the way they set things up is not the best use of their small space. There's a private parking space so you're good with parking. It's on a quieter street so not much traffic but during the summers, since it's adjacent to the beach, it gets quite backed up. It's a little expensive in my opinion, especially for used games and movies. That's my only gripe really. Everything else was fine.

walking into aces games is like walking back into a bad dealership you have a guy that doesn't know…read moreanything about the product and then you have the boss or the other higher up. That is just rude and doesn't let you say a word. They state that they come things fairly when everything is scalped or priced 20%-40% over market. This was my second time at the store. The first time was nothing special, but this time was even worse specially in their guest service and there rude service