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    Verizon

    1.8 (29 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Verizon

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    He sais his name is Joe. I asked about last name, he sais F you!

    The guy in the picture was very disrespectful. He refused to take the two devices as a return. I disconnected my Fios TV and was instructed by Verizon to return the receivers to this location. I asked the young man in the picture if I can speak to his manager, his response was to go F myself! Very surprising that he works in sales, I could not believe it. I picked up my devices and went to a UPS store to initiate the return. This is bad for Verizon that they trust someone like this guy to carry their name, it is giving me to think about the business I am doing with Fios, perhaps it is time to switch to Comcast.

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    4 months ago

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    13 hours ago

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    2 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    4 years ago

    Tatiana gets 5 stars for how amazingly she handled an unexpected issue that took a lot of time and persistence to resolve.

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    8 years ago

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    3 years ago

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    8 years ago

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    6 years ago

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    6 years ago

    My experience was great, the manager was very professional, respectful and very helpful. I definitely recommend

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    6 years ago

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    5 years ago

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    6 years ago

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    Verizon

    Verizon

    (20 reviews)

    Initially gave good review, but errors were made: accidentally or on purpose? Wrong phone given…read morewhich was more expensive per month, insurance was added when it was not requested, data transfer for four phones took over two hours! Need I go on? My daughter warned me about the bad reviews. Might be justified. Took over an hour with Verizon billing to get bill corrected. Yikes.

    If I could give them a negative here i would. I noticed my bill went up and went to an authorized…read moreverizon store today and they notified me that what the Stoneham location did was illegal and criminal like. I went to this Verizon location back in September to upgrade my iphone 15 Pro Max to an iphone 16 Pro Max. The Iphone 15 was still under financing agreement. The rep Johnathan Garcia, move my payment to my watch line and upgraded my phone line to the trade in promo for the iphone 16 pro max. From what i was told, the iphone 15 pro max was not paid off and was not eligible for trade in. The rep J. Garcia, instructed me to leave the old phone with them, then they stole the device and reprocessed the trade in with a different device they had lying around - Google Pixel 4 in order to satisfy trade requirements. Emil Concepcion sold the new phone w/payments on the primary number. A few days later, Jonathan Garcia, submitted the promo correction form to change the $0 pixel 4 trade in to $1000 promo. Stay away at all cost from the Verizon at Stoneham, MA. They tricked me and now as it stands, I'm paying on two phones and plan to file this complaint with the FCC as the Verizon Corp location is also investigating. NEVER AGAIN, will i go back to this store.

    DISH

    DISH

    (24 reviews)

    I had dish for 17 years and the bills were outrageous. The service wasn't great either had 250…read morechannels because if nor I'd not get the channels I really wanted and literally I only needed like 4 channels. They sucker u in with lies etc. I finally had enough got a roku and better internet and terminated service. When I called to cancel I thought they'd try get me something like better deals or prices but nope not even sorry to lose u as a loyal customer etc. They're prices are ridiculous. And I can't understand why especially with all streaming apps and roku etc. U think they try to lower or keep their longtime loyal customers. One more thing my bill literally for top 250 nothing more was 200$ a month and if u were late they shut service off. Sad and really seems like dish is going be a thing of past sooner then later in future

    I have been with dish for several years, but when It came to my move to a new apartment, which I…read moreasked to be moved on the first of October the incompetence I received was just plain stupid. I explained to a supervisor that most of America moves on the first of every month. Her response to the me was her saying that she was American ???? Ok what does that have to do with what I am saying ? I reiterated that most America moves in to an apartment on the first which is the date I ask for in the first place. Her response was "well I live in a house so . Again good for u here is a fucking cookie bitch . What does any of that have to do with my service inconveniencing me ? Wow . I can't . Sincerely unsatisfactory

    Verizon - mobilephones - Updated May 2026

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