No clear pricing on items. might be 75, can be up to 150, they couldn't tell me. No clear list of…read morethings you can put in thier roll-off, call them and you get different answers every time. Just find some other company.

I have been to Mello over a dozen times since 2021. The staff is super helpful. The signs to direct…read moreyou are clear. Getting rid of my shit? Priceless!!

the gentleman here is always so helpful when I go in. He taught myself and my nieces the system he…read moreuses and they just love can day. He always chats with us and asks us all how we are doing, it makes it a fun trip instead of a chore.

Efficient, trustworthy, reliable and they deserve to be treated with respect and honesty. That…read moreis why I use clear bags when bringing in bottles so they can see and double check in case I make a mistake.

What's not to recommend Jimmy and Sandy and there whole crew are awesome, they have earned a…read morecustomer for life! I appreciate both of them teaching me and educating me along the way. In the words of Jimmy "We are FAMILY" and I take that seriously! Wonderful people.

Jim was great over there lots of laughs and took everything even old metal studs. Just glad to get…read morerid of it. Great lesson for my grandson learning about blue collar hard working people who succeeded through sweat and hard work. Story of America

If you are doing drop-off recycling, note that the scrap yard shown in the photos is *not* at 3A…read morePond road, but farther down the road at 14 pond road. The 3A Pond Road address has a sign for North Shore Scrap Metal on the side of a building housing a party-supply business, and a small dumpster.

Kevin the owner is a very sharp, honest guy who helped me get 2 very large air handlers off the…read moreroof of my building in downtown Boston! Better than any professional rigging company I have ever used in my 35 years of construction.

We needed to reinstall our iron handrails in our new masonry front steps. Fred came within hours…read moreand worked out the details with our masonry contractor. His price was reasonable and the work was completed by his crew promptly, professionally and to our satisfaction. Thanks, Fred !

And we are very pleased with the railings that were created and put up on our front steps. It came…read moreout better than we had even imagined.

I am moving cross-country and needed to clear out the remaining contents of my small bedroom in…read moreSomerville. Ended up booking with Junk King North Shore about 3 days before my appointment, their website said that was the appropriate location to book with for my zip code. Online booking was pretty straightforward. They texted the day before to confirm with me. I had a 2-4pm slot, naturally I had all my belongings pretty much bagged up and ready to go so I sat on my phone 2-3:30 with no contact from them. Finally texted the customer service line asking for an ETA, Rebekah very helpfully let me know she contacted the owner and they should be in touch shortly. Waited another 20 minutes/ until it hit 4pm and decided to call and ask again. After speaking with her on the phone Rebekah again helpfully contacted the owner and let me know they were on their way to me but running late and should call momentarily. They did call at about 4:10 and let me know they were running late and stuck in traffic, it would be an additional 45 minutes to get to me from Woburn. I am totally understanding of the inevitability of afternoon traffic however it would have been nice to know earlier that they wouldn't be headed towards me until after the appointment window was up, some notification that they were running behind would've been nice. They finally arrive at about 5:15, give me a quote for $480 saying I had about 2 pickup trucks worth of stuff (see attached photo for approximately how much stuff I had, in addition to a full sized mattress that is not shown). I said that works, they cleared everything out in about 25 minutes and were on their way. Overall the wait/lack of heads up was pretty annoying but they got the job done quickly once they finally got here. I do really appreciate Rebekah's friendliness and helpfulness in finding out what was going on and that is part of why I gave them 4 stars rather than 3.

Great service by Sebastian and DC. Glad they were able to stop by on short notice, in time frame…read morerequested. Fees very explained well and it makes sense to discuss in advance as to maximize the benefit of them coming out, per trip.

After a recent move, I reached out through Home Advisor as Project Scraps came up as a local…read moreservice that gets rid of junk in a responsible way as that is important to me. I spoke with Aaron who was friendly, personable and very helpful on the questions I had about the service. I needed a quote quickly so he told me to take several pictures of what needed to be picked up and he would respond with a proposal. Fifteen minutes later he gave me a price and we had a deal. Two days later two gentlemen showed up with a truck and hauled it all away. The folks that picked up called before they arrived, were friendly, got to work right away and within ten minutes my driveway was clear. The job was done promptly and professionally with no fuss. I'm super impressed with the staff as well as the service! Thanks to the great team at Project Scraps!

If I could give this company 0 stars I gladly would. We made an appointment with this company on…read moreSunday for Tuesday. When I called the gentleman I spoke to was very polite and helpful explaining the pricing and details around pickup. He explained they would come assess the amount of junk and give us an estimate and there was no obligation to use them. Following the phone call I received a follow up text asking me to confirm my appointment. At this point I was very happy with my interactions with this company. Then on Monday I received a voice message from Melissa asking me to call back about my appointment. When I called back she was unavailable and was told she would call me back. After she did not return my call I called back and was able to speak with her. She asked if I could possibly reschedule my appointment. I was hesitant to change the appointment as we were moving and needed all of our junk to be off sight by Thursday. She said I would hear from her boss, Aaron, the owner who was trying to figure out their scheduling issue. Aaron texted me and asked if I had pictures of what I needed picked up. I responded that I did not as we have already moved off property. I explained that when we made our appointment we were assured that they would look at everything and provide an estimate. I explained what we needed hauled away, but also explained that I am not in the profession of hauling junk and had a hard time guesstimating how much space in the truck we would need. He explained that they were having difficulty and needed to reschedule for Wednesday between 10-noon. I explained that this made me very uncomfortable because we were moving and needed to have the premises cleaned out by Thursday. Aaron assured me that they would be there no problem on Wednesday. Again I received a text confirmation of my appointment and confirmed with the company. Wednesday came and around 11 feeling a little uncertain they were coming I called Aaron's phone that went straight to voicemail. So I called the company line and spoke with Samantha who assured me the truck would be on the way. They had three stops before us, but we're on their way. At noon I decided to call again and was told they would reach back out after calling the truck. In response I received a text message from Patrick saying that his truck had broken down the night before and he would be unable to make it to my home. If this is not unprofessional I do not know what is. I would be very wary of this company and the false sense of security they provide when you confirm an appointment with them.

They are the best customer orientated and professional Co I have dealt with…read more The best in Boston !!!! Super recommend this company for your projects

We used Busy Bee dumpsters for both our house and business now. On both times they arrived on time…read moreand transaction went smoothly. I am a truly believer on small business and recommend them for anyone in need of those services.

Kudos to Eric and his crew! Efficient, friendly service and very reasonable prices. Tommy did a…read morefantastic job removing my old furniture. Thank you! Terry R. in Peabody

Lee & Ronnie went above and beyond for our job. We had 50 years of stuff to go through & get rid…read moreof stuff from attic, shed, house & crawl space. They listened to my needs & I'm so happy they made the process so smooth and quick. I would highly recommend them & will be using them again.