This is a review about my experience with using All Day Junk Removal, a.k.a. All Day Enterprises. I was searching for a moving company with a decent reputation without being taken to the cleaners and was referred to this company from someone who has done business with them (for moves) on several occasions. Upon first reaching out, I got a very quick reply, granted it was early in the morning, and after discussing their services, I decided to hire them a couple weeks later. At the time of hiring, the company was advised I have a good amount of belongings for a single household, and have always had a three man crew handle every prior move. I was informed there would be two men, but usually there are three, based upon staffing availability on the day. Again, I advised how three men would be required for the job. Also at the time of securing this company, they were advised about a move-in fee I paid to my new residence, to cover the cost of any damages resulting from the move, and I was not looking for anything of that nature to occur. The spokesman advised he was familiar with move-in fees, and they would do their best to make sure no damages would occur with the move, and was also advised I would be doing business with a licensed, BBB accredited company.
The move itself was a complete, total disaster. The movers arrived on time, but there were only two men for the project, and it didn't take long to realize I made a huge mistake in hiring this company, as the move turned into a three-ring circus.
Some of the low-lights included (but not limited to the following): no sign of tape for movers being used to secure any boxes (that's a first); no sign of any equipment typically used by moving companies (dollies, wrapping pads for large, fragile items, etc....again, another first). Also, not one but two cigarette/lunch breaks, each lasting 30-60 minutes...again, another first. BTW...in the event this is news to anyone reading this, you do NOT grab a floor lamp which has a large glass lampshade attached, all in one piece and carry it out the door. There is such a thing called proper disassembly and wrapping for protection.
At the 3.5 hour mark and coming to the realization this move was going painstakingly slow, the company representative was contacted (by the person who made the referral)--as my text & email messages were going unanswered at ADJ, in an attempt to get additional personnel to assist with this move. Three extra men showed up on site about an hour later, which obviously helped matters. Nevertheless, what would otherwise take less than three hours based upon prior experience to load up the truck took nearly six hours.
But wait...there's more!!!
Now to the new destination address. The good news is it only took three hours to offload the truck, again keeping in mind there were a few sets of extra hands on site. However, I was later advised by the building's management company that there were minor damages to the walls resulting from the move in, and this resulted in a repair bill which cost a bit more that what was paid for security with the move-in fee. ADJ was advised of these damages, both by mail and electronically, and furnished with explanation of damages. I respectfully requested to be reimbursed for the cost of the repair bill for the damages caused by their employees. To no surprise, there was no response.
I will disclose that a reduction from the original price was made; yet, that did NOT take into account the damages to the building I was moving into, nor the two personal property items which were damaged in the move.
The bottom line is All Day Junk is apparently your #1 company to hire for junk removal. On the flip side, if you are looking for a mover, your personal property will be treated as if it were junk! read more