We recently had Junk Pro come to our home to clean up…read more Pros: on time, upfront about price, efficient, learned clients name and referred to me by such, double checked each section before moving on. Would use them again. Cons: none, really. Overall they did a great job cleaning up our 'junk' and we would use them again.

Used Junk Pro multiple times (lots of junk in our house!). Highest recommendation- prompt,…read morecourteous, fairly priced.

Andrii arrived on time as promised. He provided an estimate from pictures texted to him. The final…read moreprice was just as predicted. Did a great job and he is a great guy!

On July 11, Andril V of Freedom Junk Removal RECEIVED HELP TO REMOVE THE LARGE ITEMS OF FURNITURE -…read morethe sofa, dresser, bed, nightstand, and cabinet, work that required 2 people (just look at the attached pic). I contracted with Freedom Junk Removal and spoke with Andril on May 22. The flyer clearly stated that TWO PEOPLE WERE NEEDED to remove all the items. On the day of the removal, my son had to leave his job to help Andril with those large pieces of furniture, as it was evident he needed assistance since he brought NO ONE ELSE TO HELP. My son texted to say that "the guy has no help, just by himself...we only have 45 mins" for the freight time. Unless he possesses some herculean strength to move those heavy pieces of furniture all by himself, I'd like to see a few pics of what he accomplished. He came ALONE so maybe he would not have to split the funds with anyone else. In his message that morning, I informed him that the freight elevator was available for him from 9-12. He responded: "We come at 11pm." I had to seek clarification that it was 11am. He gave the impression that more than one person is involved in the moving of items. Andril called me for payment after the items were out of the apartment, and I asked if we could work out a fair price since my son helped with the removal of the large items (see the messages below). He immediately began yelling at me at the top of his voice, yelling that he got no help and insisting on a payment of $480. I asked if he could lower it to $450 since he had assistance. But he continued to yell and threatened to leave the furniture outside if he did not immediately receive the payment of $480. His unprofessionalism and disrespect towards me, a woman, really bothered me, so I sent the funds to him via Zelle to avoid further conflict. I will not recommend or use Freedom Junk Removal again. My son is completely upset that he yelled at me and also lied about not getting help from him. I will NOT EVER RECOMMEND FREEDOM JUNK REMOVAL AGAIN. Andril"s attitude was truly "junk." 7-12-25: Andril is surely a liar, with broken English. Apparently he cannot read well. The flyer CLEARLY STATES " PLEASE BRING HELP TO CARRY THE STUFF" and he received this flyer just like everyone else who contacted me for the job. The freight elevator was on hold for THREE HOURS just for him (9-12) as he stated in his messages. We knew it would take time to move all the stuff, which by the way, I'm sure he's planning to sell, as most of the items were brand new from CORT Furniture. The flyer lists a 6-drawer chest, an office desk with office chair and other heavy stuff which needed two persons to move, so why must he lie so blatantly? This is what I messaged Andril at 11:21 a.m. on the day of the move and how he responded. Clearly, he has a problem with the language: ME: "Andril, the flyer clearly states to bring help to take the items out of the apartment. Kevin is not part of Freedom Junk Removal. We will need to work out a fair price. ANDRIL: "let it not help" Andril came at 11:00 and expected to move the entire apartment by himself, in 45 minutes! Really? Then he lied about the help he got. Only one person needed to be there when the "junk" came, and my son was there to meet him, thinking that he would bring help. Because the elevator had another scheduled customer, Kevin had no choice but to take time away from his work to help, to avoid the freight elevator being held up as it was already for TWO HOURS!. How inconsiderate! With Kevin's help the price should have been below the estimate, but I asked for a fair price of $450 and that's when Andril started screaming incoherently at me over the phone! Andril needs to brush up on his business acumen, and customer service, as clearly it appears to be a one-man business. He does not seem to understand what being polite and respectful to a customer means, and especially to a woman. But maybe that's how he treats women in his country. This is the U.S Andril, and women here are treated with respect, even on the phone when doing business. Simple. Kevin, as you stated is a highly-educated, polite, well-spoken, well-respected and well-mannered American young man because that's how he was raised. He was appalled and disgusted when he heard that you yelled, screamed at his mother, and threatened to leave the stuff outside. I've never had anyone yell and scream at me like you did! You should be ashamed of yourself! But we wish you well!

James was super responsive and his price was completely fair and reasonable. I only needed a…read moremattress picked up. I reached out to 4 other companies and they quoted me between $120 to $300!!! For a single mattress! That I already had moved out to the curb. James was the only one that was sensible. He was also very punctual and easy to talk to. He wants to grow his business honestly and I recommend anyone that comes across this review to support him and his crew. I've already recommended him to all of my friends. Thanks so much James!

It was a very simple project. They did it well. They were timely and did what was expected.read more

I don't write reviews often, but Farlei absolutely destroyed several quotes I got from competitors…read morein the area and also made himself available the same day after explaining the circumstance we had. Professional, punctual, and grateful to be of service. Too many big companies with poor customer service giving high bids in the central mass area. Without question he has my business and I will refer him to anyone in need of removal services. He gave an ETA / before and after pictures as I couldn't be home and was comfortable, giving him the code to our garage. He's a young guy, ambitious, capable and affordable.i appreciate you my man!

Very prompt response with a mind towards customer service. I hired this company to remove old patio…read morefurniture. I received several quotes and this company had the most reasonable rates. I had to reschedule the pickup date, and they were very courteous and willing to work to accommodate my schedule. On the day of pickup, the company arrived on time. Payment was via Venmo, which was very convenient for me. I would hire them again!

Called and texted with owner so he clearly had my number. Set a day and time. Took time off of work…read moreto get home and they weee a no show. I called looking for them and was told they "tried to call me but didn't have my number"- Interesting and untrue. Backed up from bad weather yesterday and just opted not to tell me. Oh, did I mention that I kept being told he would call me back because he was on the phone with another customer- as it was 20 minutes past my appointment time???

They definitely live up to their name! The team made "quick" work of all of the items I wanted to…read moreget rid of and were gone in less than 30 minutes. Also, the estimate over the phone was very close to the actual price we were given once the team was on-site. Because QRS has a number of trucks and crew members, it seems like you can schedule something 2 or sometimes even 1 day out. I'll be giving them a ring again and keeping the business local (instead of with a nation-wide franchise).

William is a professional. He quoted me fairly for the things I needed removed. Sent him some…read morepictures of what I needed taken and he stuck with the quote when he saw everything in person. Showed up on time. Was very courteous and cheerful. I would highly recommend him for your junk removal needs.

Very quick to respond to my inquiry and worked with me to set up a date to remove the hedges from…read moremy property. Super friendly and quick service. Charged me fairly and better than other companies. I would definitely recommend Haul Away Junk Removal to any of my friends, family and neighbors.

Thank you for the amazing hard work that you produced yesterday. The response was right away when I…read morefirst contacted, and while I delayed because I had a slow leak with my tire and was worrying about what was going to happen, Telly's was super patient with me. I contacted him after the holiday (Thanksgiving) and Telly's accommodated me. With efficiency, he moved my large couch down a narrow stairway from the third floor. It was a big job but he was quick and proficient. I'm definitely going to contact Telly's for future work. I will be better with communication, too.

On time, great and efficient work, and a fair price! Also very responsive with messaging. I…read morecouldn't ask for anything more!

Rich and team are excellent. Quick to get back to me to set up a time. They took everything away!…read moreFast, friendly, and affordable!!!

Rich and his team were prompt, reasonable priced, and professional. They took away my headache…read morepile of junk in minutes. I will always use Central Mass Cleanouts going forward. Thanks Rich! Carmella - Rochdale