Jacob and Tesi were amazing! Not only was the response from the initial inquiry fast, Jacob and…read moreTesi came promptly on the same day and removed my furniture very quickly. I will be using them again in the future.

Overall this was a good experience. They arrived in time and the price charged was reasonable. My…read moreone criticism is that they gouged the molding around the front door when removing the couch. To be fair, there isn't much space by the front door and the couch was large.

I used them this morning and they were great! I had a window of time from 9-11am and got a text at…read more8:30 to tell me they had a few jobs first and would text when on the way and got a text at 9 to tell me they would arrive in 50 minutes and they were in and out by 10am. Michael and Wade were very nice and professional and careful. I would use them again and highly recommend them!

I've never had a worse experience with movers…read more I called 2 days before the job. That's on me. These guys were the first ones to offer to take care of the job. Nothing serious, a little bit of garage junk and a bed moving up to my second floor. They confirm a 12-2 window and I figure we're good to go. Didn't get an email confirmation, which worried me, but I figured I'd call them if they ran late. The day comes, the time window comes and goes. I call them to see what's up. The rep that answers can't find my appointment. After a bit of back and forth, they rebook me from 2-4. Now, I have a brother in the ICU and me and my dad were going to go visit at 2, once the job was done. So, this is all really cutting into visiting time. At the very least I get a confirmation email this time. WELL, the second time window comes and goes, so I call these guys again to see what's up. The rep I speak with this time basically puts me on hold immediately then comes back on the line saying the guys are headed right over. I ask him what the ETA is and he tells me he didn't actually talk to the movers. They didn't answer, so that must mean they're on the way. I tell him how ridiculous that sounds and that I'm on time constraints and it's already 2 hours and thirty minutes past the time they were actually supposed to get there. Frustrated, I hang up the phone. It is 4:30. My original booking was for 12-2. Hospital visiting hours are over at 7:30. Five minutes later, the team lead calls me, telling me he had been trying to call me all day, and then accuses me of giving bad contact info on the 12-2 appointment time. I tell him one of their reps booked me and that if someone fat fingered the number, that's on them, not me. THIS IS ALSO THE FIRST TIME ANYONE HAS EVEN ACKNOWLEDGED THE FACT THAT THEY SHOULD HAVE ACTUALLY BEEN THERE BETWEEN NOON AND 2PM. Anyway, he goes on to say that he has to go down to Lowell and drop off some stuff but he'll get to me eventually because he cares about the customer satisfaction guarantee. Outraged, I canceled the appointment. This left me and my 76 year old father to move a king sized bed from his truck, into my house, up a flight of stairs, and into my bedroom. It took us 2 and a half hours to get everything up there and set up. By the time we were done, I had enough time to get up to Concord for visiting hours to end. I spent all day waiting for these clowns and had to do the job myself anyway. Save yourself the time and frustration. Any other company is a better option than this one.

Chris and Miquel were extraordinary. From initial inquiry, Chris was in touch immediately with a…read morequote. They removed (and broke down) two couches, two dressers, a bed frame, entertainment center and more. I didn't have to do anything other than point to the items that needed to go! They were extremely kind, easygoing and efficient. Their communication was a 10/10. I would absolutely recommend them to anyone.

I would give them 6 stars if I could. Very satisfied and I'm so glad that I contacted this small…read morelocal company instead of settling with a larger company. I have interacted with two other larger companies and had appointments with both, and CMP is my third one which is really nice. I live in Boston south end area just for reference. (I won't say the larger companies' names but if you are searching for furniture removal in the area, you very likely know which ones I'm talking about). First off, they (CMP) were right on time (even some mins earlier) for *both* my price estimate and the actual removal appointments, so it's not like I only got lucky once. This is already a huge plus compared to the two other companies that I had scheduled with, where *both* of them were late for over three hours (and not only once) after the appointment window has ended. You will talk to and message the actual person who will do the job, so communication is smooth and easy. There's is no "sorry we will contact the driver" hassle. Secondly, the price CMP charged me was way much lower than those larger companies. On the actual moving day, I added several smaller furniture pieces and I asked them to took out quite a few trash bags for me (which were *not* included in our initial price estimate), so I paid more than the initial price. But still, the final price was *still* much lower than the price estimates the larger companies gave me for only my initial large furnitures. Thirdly, meanwhile, on top of everything, they are very friendly and it's relaxing to interact with them throughout the process. And they got the job down fast and neat. Can't recommend more! I really hope their business can grow and continue serving our local neighborhood.

Loved Fresh Start! The crew was amazing. Very professional and they took extra care of furniture…read moreand boxes. I highly recommend them.

I would not recommend Fresh Start Movers. I had broken, scratched and missing items. Very few large…read morefurniture pieces were wrapped. I saw the movers when I left my previous home, push and drag the washing machine on the natural hardwood floors, leaving large scratch marks. Two pieces of furniture were sent out for scratches and broken pieces. ( by them). Ripped lamp shades, bolts missing from headboard, wet vac pieces missing, and wrong legs of my couch just to name a few. I would NOT recommend

Very fast, efficient, and priced well! We needed a mattress removed and this was the cheapest…read moreservice we found by far.

Even though the gentlemen with Marvin Junk Removal were hauling junk out of a bedraggled basement…read morewith unfriendly steep stairs, they were conscientious and considerate of their surroundings (and me) more so than most furniture movers I have encountered. The guys came prepared with tools, physical stamina and know-how to complete the job in an efficient and professional manner. I have found that it is not uncommon for service people to complain during a job but these guys did not, which was refreshing; instead, one man even said, "We're getting' there!" The job cost a bit more than I would have liked but with two trips of hauling and the professionalism and courtesy I experienced, I feel I paid a bit more for a quality job well-done and in the end, I am ok with that. An easy "highly recommend."

Quick to respond and did a fast and efficient removal of a shipping crate/pallet within hours after…read moreI reached out for a quote. Will definitely use again!

Value and quality were top notch! I will definitely use them again for dunnage removal.read more

William is a professional. He quoted me fairly for the things I needed removed. Sent him some…read morepictures of what I needed taken and he stuck with the quote when he saw everything in person. Showed up on time. Was very courteous and cheerful. I would highly recommend him for your junk removal needs.

Very quick to respond to my inquiry and worked with me to set up a date to remove the hedges from…read moremy property. Super friendly and quick service. Charged me fairly and better than other companies. I would definitely recommend Haul Away Junk Removal to any of my friends, family and neighbors.