Andrii arrived on time as promised. He provided an estimate from pictures texted to him. The final…read moreprice was just as predicted. Did a great job and he is a great guy!

On July 11, Andril V of Freedom Junk Removal RECEIVED HELP TO REMOVE THE LARGE ITEMS OF FURNITURE -…read morethe sofa, dresser, bed, nightstand, and cabinet, work that required 2 people (just look at the attached pic). I contracted with Freedom Junk Removal and spoke with Andril on May 22. The flyer clearly stated that TWO PEOPLE WERE NEEDED to remove all the items. On the day of the removal, my son had to leave his job to help Andril with those large pieces of furniture, as it was evident he needed assistance since he brought NO ONE ELSE TO HELP. My son texted to say that "the guy has no help, just by himself...we only have 45 mins" for the freight time. Unless he possesses some herculean strength to move those heavy pieces of furniture all by himself, I'd like to see a few pics of what he accomplished. He came ALONE so maybe he would not have to split the funds with anyone else. In his message that morning, I informed him that the freight elevator was available for him from 9-12. He responded: "We come at 11pm." I had to seek clarification that it was 11am. He gave the impression that more than one person is involved in the moving of items. Andril called me for payment after the items were out of the apartment, and I asked if we could work out a fair price since my son helped with the removal of the large items (see the messages below). He immediately began yelling at me at the top of his voice, yelling that he got no help and insisting on a payment of $480. I asked if he could lower it to $450 since he had assistance. But he continued to yell and threatened to leave the furniture outside if he did not immediately receive the payment of $480. His unprofessionalism and disrespect towards me, a woman, really bothered me, so I sent the funds to him via Zelle to avoid further conflict. I will not recommend or use Freedom Junk Removal again. My son is completely upset that he yelled at me and also lied about not getting help from him. I will NOT EVER RECOMMEND FREEDOM JUNK REMOVAL AGAIN. Andril"s attitude was truly "junk." 7-12-25: Andril is surely a liar, with broken English. Apparently he cannot read well. The flyer CLEARLY STATES " PLEASE BRING HELP TO CARRY THE STUFF" and he received this flyer just like everyone else who contacted me for the job. The freight elevator was on hold for THREE HOURS just for him (9-12) as he stated in his messages. We knew it would take time to move all the stuff, which by the way, I'm sure he's planning to sell, as most of the items were brand new from CORT Furniture. The flyer lists a 6-drawer chest, an office desk with office chair and other heavy stuff which needed two persons to move, so why must he lie so blatantly? This is what I messaged Andril at 11:21 a.m. on the day of the move and how he responded. Clearly, he has a problem with the language: ME: "Andril, the flyer clearly states to bring help to take the items out of the apartment. Kevin is not part of Freedom Junk Removal. We will need to work out a fair price. ANDRIL: "let it not help" Andril came at 11:00 and expected to move the entire apartment by himself, in 45 minutes! Really? Then he lied about the help he got. Only one person needed to be there when the "junk" came, and my son was there to meet him, thinking that he would bring help. Because the elevator had another scheduled customer, Kevin had no choice but to take time away from his work to help, to avoid the freight elevator being held up as it was already for TWO HOURS!. How inconsiderate! With Kevin's help the price should have been below the estimate, but I asked for a fair price of $450 and that's when Andril started screaming incoherently at me over the phone! Andril needs to brush up on his business acumen, and customer service, as clearly it appears to be a one-man business. He does not seem to understand what being polite and respectful to a customer means, and especially to a woman. But maybe that's how he treats women in his country. This is the U.S Andril, and women here are treated with respect, even on the phone when doing business. Simple. Kevin, as you stated is a highly-educated, polite, well-spoken, well-respected and well-mannered American young man because that's how he was raised. He was appalled and disgusted when he heard that you yelled, screamed at his mother, and threatened to leave the stuff outside. I've never had anyone yell and scream at me like you did! You should be ashamed of yourself! But we wish you well!

We recently had Junk Pro come to our home to clean up…read more Pros: on time, upfront about price, efficient, learned clients name and referred to me by such, double checked each section before moving on. Would use them again. Cons: none, really. Overall they did a great job cleaning up our 'junk' and we would use them again.

Used Junk Pro multiple times (lots of junk in our house!). Highest recommendation- prompt,…read morecourteous, fairly priced.

William is a professional. He quoted me fairly for the things I needed removed. Sent him some…read morepictures of what I needed taken and he stuck with the quote when he saw everything in person. Showed up on time. Was very courteous and cheerful. I would highly recommend him for your junk removal needs.

Very quick to respond to my inquiry and worked with me to set up a date to remove the hedges from…read moremy property. Super friendly and quick service. Charged me fairly and better than other companies. I would definitely recommend Haul Away Junk Removal to any of my friends, family and neighbors.

Showed up on time and wasted no time getting to work. Took…read moreeverything I wanted removed including aerosols, paint and several heavy items including large pieces of furniture. Pleasant to deal with and charged a fair price.

Quick response and timely pick up. Put stuff outside my apartment for them to be able to just grab…read moreand go.

I reached out to One Call to dispose of a washing machine. Within 30 minutes I got a call back, and…read morethe following day the washing machine was gone. Professional, fair pricing, and couldn't have been nicer to work with. I will definitely use this company for my next cleanout project and I highly recommend them!

Camilo and Eliza did an outstanding job cleaning out my attic today. 45 years worth of stuff! Some…read moreof which hadn't been touched since my wife and I moved in. It wasn't an easy job. The attic is only accessible through a cut out in the upstairs hallway with a drop-down ladder, and you have to crawl around on your hands and knees to get to stuff. It was also pretty hot up there today. Despite these difficulties, they worked diligently and got the job done in the time we had planned, plus a sofa and a gas grill moved to the dumpster to boot. But not only did they do a great job, but they were also extremely nice to work with. Very responsive . I put in a call for help on the Nextdoor Harvard site on Saturday, and the job is done today, Monday afternoon. You can read about them on this business listing, and what you read is what you get! I am very glad I hired them and I would not hesitate to do so again.

I've hired Pat three times and each time great communication reliable and on time, reasonable…read morepricing !

I can't say enough about the professionalism of these movers!! We were so happy with everything…read morethey went above and beyond to accommodate everything for us. They remembered where things went and were happy to make our move as stress free as it could be.

Great price... Fast work...super flexible and accommodating…read more Fantastic customer service...was able to shift gears when we changed our mind about getting ride of the swing-set!

I strongly recommend this service. It might be a little more money than others in the area but were…read moreextremely timely and flexible. They even checked back with me to see if I needed more days with dumpster or not. I would not hesitate to use there services again

I highly recommend Chris and Steve, the owners of Residential Cleanouts. They both were…read moreprofessional, timely, cost-effective, and, most importantly, exceptional in the customer service area. Residential Cleanouts is a for-profit corporation which supports 5013c organizations such as Salvation Army and the Mission of Deeds. Thank you Chris and Steve for your empathy and making sure my small step ladder was secure and measuring my balcony windows for the custom drapes I recently ordered. Spectacular service for sure and I highly recommend Residential Cleanouts.

I can't say enough great things about Chris and Residential Cleanouts. Their team is by far the…read morebest experience I've had with junk pickup, but movers in general. Chris was responsive, easily to schedule, highly professional and friendly. In our case, the pickup happened to occur during a bunch of snow, but that was no problem as Chris and team arrived on time, ensuring existing furniture was cleared before the new arrived. Chris was meticulous and thoughtful about being very careful when moving out our couch, putting down mats do ensure zero damage to our hardwood floors. Finally, his prices were very affordable/reasonable. If you are looking for junk pickup or full residential cleanout, choose Residential Cleanouts!

I witnessed their work when my neighbor used this co. It was not an easy job. I was so impressed…read morewith their speed and great work ethic that I actually took the time to call the owner to let him know. By luck I happen to need their services so I called them and was scheduled right away by the owner (great guy). The two young men that I had witnessed on the job next-door came to remove my items and again they were so polite, respectful, and lightning fast. You don't see hard workers like that much anymore. In addition, I don't think anyone can beat their prices. I'll save you the legwork by saying that this is the best small businesses you will ever come across. Don't waste your time looking around, Just call them directly. Thank you, gentlemen. Another job well done!

We are a fussy older couple who have accumulated 50 years of junk, but have been reluctant to hire…read more"just anybody" to come into our home. We had items on multiple floors including some very heavy and bulky items. The clean-cut men who came were very strong, very polite, very respectful of our property, well spoken and careful. They were also very fast without being the least bit sloppy. We are thrilled with their work and we usually have a "BUT"---However this time, there were no BUTS. These men were terrific, and we'd have them back in a heartbeat! A++

Called and texted with owner so he clearly had my number. Set a day and time. Took time off of work…read moreto get home and they weee a no show. I called looking for them and was told they "tried to call me but didn't have my number"- Interesting and untrue. Backed up from bad weather yesterday and just opted not to tell me. Oh, did I mention that I kept being told he would call me back because he was on the phone with another customer- as it was 20 minutes past my appointment time???

They definitely live up to their name! The team made "quick" work of all of the items I wanted to…read moreget rid of and were gone in less than 30 minutes. Also, the estimate over the phone was very close to the actual price we were given once the team was on-site. Because QRS has a number of trucks and crew members, it seems like you can schedule something 2 or sometimes even 1 day out. I'll be giving them a ring again and keeping the business local (instead of with a nation-wide franchise).