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    Central Mass Cleanouts

    5.0 (4 reviews)
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    Services - Central Mass Cleanouts

    Property cleanout

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    2 years ago

    Rich and team are excellent. Quick to get back to me to set up a time. They took everything away! Fast, friendly, and affordable!!!

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    4 years ago

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    3 years ago

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    4 years ago

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    Republic Services

    Republic Services

    1.1
    (137 reviews)

    Wish that I could give zero stars. Over the past 2 years, Republic has had the worst customer…read moreservice I've ever seen. They rarely pick up trash on the scheduled day. I usually had to call to schedule a missed pickup since they just did not show up. This would result in my trash being at the curb for days, if not a full week. Sometimes, they never came until the next pickup (2 weeks later). I finally called to cancel and scheduled a bin pick up. They did not show up on the scheduled day to pick up the bins, so I had to call to reschedule. They've finally picked up the bins but are charging me $80 for bin pick up. I've called 4x to complain about this excessive fee (which was not disclosed when I cancelled and I was not given an opportunity to drop the bins off). They were supposed to call me back after 2 of the 4 phone calls, but no response. Find a different trash provider! Update: After posting my review, someone from Republic did reach out to me to resolve some of my complaints. Bumping up to 2 stars because of this.

    This review is not for trash pickup, recycling or billing (all of which also get a 1-star review)…read more This review is specifically for the Republic Services **response** to all the 1-star reviews, when they say they would "love the opportunity to resolve the issue. Please send us an email." I sent them that e-mail. Issues I raised included missed pickups, overbilling relative to our contract, fraudulent penalty charges, unresponsiveness, false information, etc. They first confirmed that our trash had been picked up (for the first time in two weeks) (it had been) (with no refund for the missed pickups). Then they said they'd have my rep reach out to me for follow-up. I pointed out that one of my issues was our rep had repeatedly blown off explicit commitments to follow up, and had ignored all attempts to contact him for a month and a half. I asked if they would be willing to address ANY of our other issues, and if anyone at Republic would be willing to take responsibility for our account. "Thank you for your email.  Unfortunately, we are unable to assist with that request."

    Central Mass Cleanouts - junkremovalandhauling - Updated August 2026

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