I was helped today by Klodi and the service was awesome! First I walked in thinking I was going to…read morehave to buy a new phone because my phone was pretty torqued up. He looked at it for a minute and said we can fix this. It was a complex job to fix the home button and the screen ribbon, but he was able to get it all working like new. I would recommend this shop to anyone, they are honest, fast, and do good work. Thanks again!

Yesterday, I went to the store to have a look at my IPhone 12. They assessed very quickly that it…read morecould not be fixed due to an extensive water damage. They were honest to suggest to get a new phone or it will bring more and more issues later. They are professional and very friendly. I will definitely go back to get a new phone case and protector.

I had a very bad experience in this location in Salem around 5 years ago. I said I'd never go back…read more Well, the Peabody location on Main St. is closed. I went to the one on Washington St today. I needed help and I got it. Caroline was so helpful and friendly. Unlike the previous time. Very kind and wonderful customer service. I'm glad I went, and she went above and beyond helping me. I've been with Metro for 11 years now. Metro should be proud to have her as an employee.

From the owner: Switch today & enjoy America's largest 5G network.read more

I love this place! I recently had my son's 14 Pro screen repaired here. Worked with Tony & he was…read morejust terrific! He was very competitively-priced. He even has a six month warranty against factory defects (not accidents) on the new screen. No appointment needed, but get there about an hour before closing. He repaired it very fast, too. When I inquired about a first time customer discount, he offered me a FREE tempered screen protector! Tony even programmed the new screen so my son wouldn't receive that annoying message, "this is not a genuine Apple part"! There's also a Burger King right across the street, so you can enjoy a Whopper while you wait! Parking is very easy, too. Just park in the driveway on either side of the building or just park at Burger King . This is a 2nd generation family business that has been in business for 46 years! There's a reason for that & it's quite obvious that it's because of the phenomenal service they offer!

I called for a camera lens repair on my iPhone 13 pro and Tony got me in the next morning and fixed…read morewithin an hour so I could get to work on time! I couldn't be happier with the service and would highly recommend Marconi Radio for repairs.

I had their repairing service a few years ago. It is wonderful…read more Girls operatiing the store are very experienced, and very nice. I trust them!

From the owner: The Phone Clinic is your one-stop shop for all your mobile needs. We offer a wide selection of…read moreunlocked iPhones and Samsung phones, as well as expert repairs with warranty. Our team of experienced technicians can fix any problem, from cracked screens to battery issues. Under new management in 2024, The Phone Clinic is committed to providing the best quality of service to its customers, and we invite you to visit us today.

Ok, may I say what a fantastic team of peeps over at the T Mobile in Salem Mass. so Taylor the…read moremanager has created a team of winners at his store! Also Taylor is my absolute favorite over there because he is Brilliant! Charming and handsome as well! He is so smart I can't even begin me to explain why because he just amazes me every time ! But I have to give some Love to Joel and Wilheirys as well. They both are so outgoing and friendly and full of life and personality and professionalism! I so enjoy my visits to the store we all have become so friendly with each other it feels great! I always leave with a smile on my fave and know I have truly been well taken care of by this team of people! Please don't hesitate to go in and ask for any one of them and they will be eager to assist you with your needs like they have with me! Top Notch! All my Love Kim

Taylor is very friendly and knowledgeable. Very professional, great attitude and willing to help…read moreyou.

I recently got a new GPU and was trying to get my PC to work but the CPU light was on. I tried…read moreeverything I know but nothing worked. I then took my PC to another shop and they said my CPU was fried because of lack of thermal paste. Thanks Andy . Please learn how to apply thermal paste

Update: I spilled a coffee with cream and sugar on my MacBook. I assumed that it was toast, but…read morethese guys performed a miracle and bought it back to life.I cant say enough on the staff. Easy to deal with and honest.........

I'm writing this review to let readers know how impressed I was with the assistance my husband and…read moreI received from Chris at this Verizon store. While we weren't purchasing one of the high end smart phones, Chris treated us as a valued customer. We were there to purchase a specific basic phone for my husband and have information transferred from his current phone to the new phone. Chris took the time with us on the phone we wanted, and then transferred the data for us. Thanks Chris! We appreciate you

Cathleen the nightmare store manager. Now, she would say that I called her nasty, which is why she…read morewas nasty. No Cathleen, you are nasty, unprofesional and an embarrassment to Verizon. She would not respect my 12 noon appt, she would not pull up my account when told MY Verizon app doesnt allow me to see my bill, she told me if I wanted the account pulled up she will have a team mate and that will be 45 minutes to one hour. I guess that was my penalty.She would not provide her full name, nor her managers name. Nightmare Cathleen. This store has some very nice salespeople. How that work with Cathleen is beyond me. If she treated a customer like she did me and worked for me I'd fire her on the spot. Wake up Verizon. Customer experience is part of what keeps customers ... and you're shrinking.

zuleika muy bien servicio gracias por todo me encanta trabajar con ella muy profesionalread more

Takes advantage of older customers that aren't tech savvy. My mother went to sign up for a plan and…read moreshe was offered a free tablet. The sales agent never told my mother he was adding an additional plan (data) onto her account or that a monthly data plan was a requirement to receive the tablet for "free". This is very unethical and we/everyone I know, will not be returning to this location.