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    Verizon

    5.0 (9 reviews)
    Closed 9:00 am - 7:00 pm

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    3 years ago

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    3 years ago

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    4 years ago

    I lost my phone and purchased new iPhone a week ago, great customer service and follow updated

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    6 years ago

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    9 years ago

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    9 years ago

    Great Customer Service! Definitely my favorite place to go for Verizon services in Albany!!

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    10 years ago

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    10 years ago

    I worked with Zan, and found him very customer friendly and courteous. be also took time to explain the product and how to use it.

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    11 years ago

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    AT&T Store

    AT&T Store

    3.0
    (12 reviews)
    0.3 mi

    One of the worst stores ever. First off, I have never had tempered glass before and decided to go…read moreahead with it and right away that cracked after a week and a half that cost $50.00. I have had multiple phones and this has never happened to my screen. It has a lifetime warranty that you have to pay $10.00 to get it fixed. I have had this phone for a week and a half. I tried to return the $65.00 case they said without packaging I can't return anything. I have this charger that I would like to return and can't do that without the original packaging. I know I was rude but, that is frustrating. Not to mention the person working there was absolutely rude, watching the football game and eating as i'm talking to him. Which is extremely rude. Not to mention we couldn't get ahold of the manager because he wasn't there. So, asks me if I can come back, it was about 7:30 I said don't you close at 8 Pm, he says yeah. So, you want me to go home and back so that you have time for your manager to text me.

    This is a non- corporate store. Only deal with corporate stores ( a warning and strong suggestion)…read more We upgraded to an iPhone-5 Pro. More than willing to help with the upgrade. But they would not process the trade in. They said we would get a label to process it. 1 day, then 2 days... no label. Called ATT with the order number. 'oh no label was in the queue to send you for the trade in'. The online rep got us a label and said to mail it in or take it to the ATT store. We tried to take it to this original store and they said we had to take it to a corporate store or the post office. They were the ones who did not want to do the trade in process. So they only want to sell. So now I hope the trade in goes through. ****** Warning: Go to a real corporate store and not this Albany ATT Store ********

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    Verizon - mobilephones - Updated August 2026

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