Sean came out to our business location in Sweet Home OR and was able to fix our internet connection…read morefor higher speeds and our Wi-Fi connection to work throughout the older building we are in (with many concreate walls sometimes the internet connection can be spotty). Now everything is running smoothly. He was very helpful professional and kind. Highly recommend!

Alyrica has spectacular customer service. Sean, Theodore, and Alex have come to our house and…read moreaddressed an intermittent problem with our internet connection. They have been extremely diligent, and have solved the problem(s). Everyone that we've had contact with at Alyrica has been extremely helpful, and very pleasant to deal with. We live in a semi rural area with limited cell service, and we now have a strong and reliable internet connection. I can't recommend Alyrica and the Alyrica staff highly enough!

Very happy with the service they have provided. Super customer friendly. We were very happy to be…read moreable to get 20mbps out in Alpine. They just added internet TV and that will save us 100.00 a month from satellite TV. Rarely do we have a slow down or lagging and if we do it resolves fairly quickly.

Peak Internet is a great web host provider. They are extremely responsive and conscientious. They…read moregive you the local, personal touch that is lacking in most hosting providers. Plus, they are reasonable cost-wise and reliable! My company, ProWorks, uses Peak and recommend them to our clients.

The worst! Made an appt at 5pm and the employeecame to help us, told us he would be right-back,…read morewent to the back room and never came back out, after 30 more mins of waiting he left out the front door. Waited another 54mins for another guy who was rude too!!!

Very helpful, polite and professional employees. Helped me with a difficult issue. Thanks for…read moreeverything.

My sister called what she thought was Xfinity/Comcast customer service. She wanted to move my…read moremother's account and equipment to a different apartment in the same building. The person she talked to told her she first had to pay $99 for the service call, $50 for the new equipment and $50 for a future service agreement, so she gave the representative her credit card number (first big mistake). When the installation person didn't show up as scheduled I called the same number my sister called and was passed from one person to another. The third person I talked with gave me a new service date but told me I first had to pay the monthly bill for the old apartment. I was given a $50 discount for my "troubles," so I gave the rep my credit card number (second big mistake). As it turned out we where not actually talking to Xfinity/Comcast customer service but a company called H&H Services who placed five so-called COMCAST charges on our credit cards totaling $638. At no time did the persons we talked with identify themselves as H&H Services employees and when I checked with Comcast's billing department I was told there was no record of these payments and they had no contract with H&H Services for scheduling service calls. My credit card company, Capital One, contacted H&H Services and was told they had a no refund policy and dismissed my dispute. My sister's dispute with Truist bank is still pending. At best we were misled by every person at H&H Services we talked with at worst we were . . . . .

From the owner: Comcast/ XFINITY Authorized Dealer Comcast/ XFINITY Limited…read moreTime Offers Comcast/ XFINITY internet provider Comcast/ XFINITY television provider Comcast/ XFINITY bundles Comcast/ XFINITY cable provider Comcast/ XFINITY special discounted pricing Comcast/ XFINITY land line provider

The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

From the owner: We offer internet services where others say NO! I have 6 different internet options available for…read morethe best Internet experience possible! I strive to provide service where others can't! I'm always adding more options so check back often.. i now have a streaming option with all movies and TV channels with Monthly cost at $15 a month! And wifi can be included with it for additional cost!

Arbitrary. Unconscionable. This one is for me. Tues, Sept 15th my son & I talked to a guy in tech…read moresupport. Asked about higher internet speed, improving WiFi, & why internet keeps cutting in & out. He said he'd check the modem. Few minutes later said it was way old, we needed a newer updated model. That it was $15 a month or $200 outright (found out later they only lease), the new modem should solve our problem. We got the new modem, Sept 17th. It is not the promised resolution to speed or connectivity. In fact. It is a lot worse. It did improve the WiFi connection slightly. The same day, Sept 17th, I had a virtual doctor's appointment. I am under care for a bad leg infection, when I did not get the call I tried to call them. That was when I found out I had no phone service, because he had arbitrarily canceled my phone service. Why? I talked with him about internet issues. Nothing was ever said about phone service. No one will answer that question. He said he would email me a copy of our phone conversation (their usual practice). I never got it. I used their messenger. They keep saying that my phone service will be restored. They have listed 4 different re-connection days. All have come & gone with no one calling or coming by. Not a note through email or messenger. I have tried to contact them through my account. Which I was unable to access for a full week. I was finally allowed in, only to find my promotional had been canceled, lifeline, etc & they wanted that "refund" for those services, now. I was allowed back in on Sept 25th.. The due date for their "refund" was the 23rd. I did get a bill listing my canceled phone promos (because they "expired" original date was Jan 2023). My canceled loyal customer discount (for 20 yrs). My canceled lifeline & OR telephone assistance (I am a senior citizen & disabled, so still qualify). Also learned the cost of my service is doubled. A service that I, as yet, do not have. My son came in the afternoon, we called Centurylink. Told the guy what was going on. He said let me call you back in a few minutes. He never did call. I use a phone for the hearing impaired. I also have mobility issues. How am I going to call 911? Or my doctor? When I cannot even get out of the house. My ramp needs to be fixed. All total, I have tried to have dialog with them 6 times. The last 2 were totally ignored. But messenger was the only option when I have no phone service & I could not get into my account. I tried to use the customer chat, it points to messenger. Earlier in the year I had tried to have a dialog with them, I called, stated the reason for my call, was told, "Okay give me a couple minutes." nearly 20 minutes later it was, "Oh. That's not this department, let me transfer your call." after stating the reason for my call it was an almost exact repeat of, "Okay give me a couple minutes." nearly 20 minutes later it was, "Oh. That's not this department, let me transfer your call." And this was repeated almost verbatim 4 more times, with each on hold between 15-20 minutes. The next time (7th) they went to transfer me. I hung up. Towards the end of last year I had an issue with the internet. I called tech support. After going through the motions for nearly 50 minutes, and no resolution. I was given someone else who was supposedly more informed. I told them we already did that. But. He insisted, so we went through the same things I had previously with the other 'tech' person. This person gave me a number to call. Said that person would help me resolve the issue. And it was a sad repeat of the previous two calls. Another wasted 45 minutes. So I gave up. I was talking with a friend who works at the hospital, told her what happened. She said that was the sort of thing that caused her to quit association with Centurylink. Suggested I try the computer geek who takes care of the hospital's computers. He was internet, software, and hardware savvy. I called the guy. He asked for permission to use "GoToAssist". I gave it. It did not take him more than 3 minutes to solve the issue that 3 tech support personnel at Centurylink could not do in over 2 hours & 15 minutes. I have now been without service for 3 weeks.

We moved to Salem in May 2014 and had our internet and phone service set up with Centurylink. The…read morerep told me my bill would be a little over $86 per month. When we got our bill it was a little under $99. When I called they told me the rep probably didn't include all the taxes. I don't buy that...how stupid do they think their customers are? A dollar or two may be understandable but not $13. They probably think most people won't either notice or want to bother with changing to another provider. They were wrong! We switched to Comcast for $64 for the same service and the internet is much faster.