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    Verizon

    2.2 (29 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

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    4 months ago

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    Verizon S.

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    2 years ago

    Very helpful, polite and professional employees. Helped me with a difficult issue. Thanks for everything.

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    Verizon S.

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    2 years ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    3 years ago

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    Verizon S.

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    4 years ago

    Helpful 2
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    4 years ago

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    9 years ago

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    4 years ago

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    8 years ago

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    Verizon Customer Service

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    5 years ago

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    8 years ago

    Legit. Excellent customer service. Fast and efficient and even went out of their way to help me save money on my plan.

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    8 years ago

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    9 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    12 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    13 years ago

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    8 years ago

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    Spinware - We carry a large selection of Carrier Specific and Unlocked devices!!

    Spinware

    (43 reviews)

    My phone's screen was not responding and they fixed it super fast! So happy with their helpread more

    Awesome quality of work for the $ and responsiveness from Simeon and his team. Was making the…read moredecision to retire or repair a very old gaming laptop (MSI 2 PC Apache, ~2015) with a cracked screen after its getting knocked over. Was afraid for its age and brand, that no one in town would even be willing to take a look. Simeon offered a great initial price (I'm forgetting the first quote. $40? $60?) to look at repairing the screen, and soldering the hinge back into its socket. He noticed some motherboard damage (water spots, etc) while working, which was not unexpected for its age and wear. While in the shop, he also installed a keyboard I brought in, that I had bought myself but failed to DIY install. Ultimately, even after investing the labor in repairing the laptop, the internal damage was severe enough that it could not be made to boot. Simeon gave me the option to pay the original low cost quote for the substantial repair work, which allowed me to now extract the RAM from my damaged machine (prev impossible w broken hinge), or that for an out-the-door cost of $200, he could upgrade my system by moving my data over to an similar year, upgraded-SPEC ASUS gaming laptop. The laptop is indeed a quality upgrade in game performance for the price I paid. What's more, Simeon's coming up with the refurbishment solution for the cost spared me having to shop for a modern rig at modern prices ($1000+) for a while longer. My SSD was not an exact fit to it so I am still transitioning some of my documents etc data over -- they had trouble finding a usb to make it possible to do this in the shop. This is a small hassle, but doable. The laptop came home ready to plug and play, but the guys warned me that it badly needed a new battery and couldn't hold a charge (shutting down when disconnected from power). Simeon offered to help source one for me, but that they could be expensive and that he would call back with a price and wouldn't pull the trigger to order until he spoke with me again. Had a minor miscommunication w other guy at front desk, where I thought the battery had been ordered before speaking to Simeon again, which surprised me, but didn't think much of. Turns out Simeon was waiting for my go-ahead, though, so I accidentally waited a little over a week with my bum battery without having to. The guys are very nice, so I would say to learn from my experience and not be afraid to follow up more readily than I did if you're curious for an update. When I took it in for the battery pick-up, everything went very smoothly. Remember to use debit and not credit, expensive $2 surcharge for my not paying attention and putting it on the wrong card. Very pleased w the work here, and found pricing very affordable, would absolutely return.

    AT&T Store

    AT&T Store

    (12 reviews)

    One of the worst stores ever. First off, I have never had tempered glass before and decided to go…read moreahead with it and right away that cracked after a week and a half that cost $50.00. I have had multiple phones and this has never happened to my screen. It has a lifetime warranty that you have to pay $10.00 to get it fixed. I have had this phone for a week and a half. I tried to return the $65.00 case they said without packaging I can't return anything. I have this charger that I would like to return and can't do that without the original packaging. I know I was rude but, that is frustrating. Not to mention the person working there was absolutely rude, watching the football game and eating as i'm talking to him. Which is extremely rude. Not to mention we couldn't get ahold of the manager because he wasn't there. So, asks me if I can come back, it was about 7:30 I said don't you close at 8 Pm, he says yeah. So, you want me to go home and back so that you have time for your manager to text me.

    This is a non- corporate store. Only deal with corporate stores ( a warning and strong suggestion)…read more We upgraded to an iPhone-5 Pro. More than willing to help with the upgrade. But they would not process the trade in. They said we would get a label to process it. 1 day, then 2 days... no label. Called ATT with the order number. 'oh no label was in the queue to send you for the trade in'. The online rep got us a label and said to mail it in or take it to the ATT store. We tried to take it to this original store and they said we had to take it to a corporate store or the post office. They were the ones who did not want to do the trade in process. So they only want to sell. So now I hope the trade in goes through. ****** Warning: Go to a real corporate store and not this Albany ATT Store ********

    Verizon

    Verizon

    (9 reviews)

    $

    Matt Fegette- literally a rockstar…read more Talked to him at the Oregon state fair about an issue I had in Vancouver Washington that I truly believed he could not help with. Turns out he could! He was sooo helpful with getting me set up with an internet I could actually use since the one the Vancouver team originally set me up with wasn't meant to work in my apartment. I was over a week with out internet because of the Vancouver team and as soon as Matt started helping me, the next day I had my internet set up and running. He was more than happy to help and was just such a great person to interact and get help from. I can only imagine all his employees are trained just as well. 5-star all around!

    I wanted to add a new line to my Verizon cell phone plan. I went to the Verizon Victra store…read morelocated on 1365 Clay Street, Suite A, Albany, OR. I talked to Eric, the employee who patiently listened to my intention and explained to me my options. At the end of my first visit, i had a good idea but did not make any changes to my phone service. I told Eric I wanted to digest what he told me and I would come back to meet with him. When I returned after a few days, Eric was out of office. I was helped by another employee. I added a new line / phone. I chose an iphone because I have never own one. I also traded my wife's phone with a new phone. I keep my old phone. I thought things were all set up. But, they were not. All the 3 lines were not receiving network services. My wife and I returned to the store a couples of days later. Eric was in when we returned. Thanks to Eric, he helped us to contact Verizon and found the lines were not set up. Eric worked with the Verizon tech support to set up the services for us. It told about 2 hours to get things going. Eric gave up his lunch time to work on the issues for us. He is really a dedicated and knowledgeable in his job. I would recommend to my families & friends who need any mobile service to go to this Victra store and ask for Eric. Thank you Eric! My wife and I really appreciate your assistance to resolve our service problems. Best, See Choy & Julia

    Always Thinking Computers - Thats the store front

    Always Thinking Computers

    (40 reviews)

    They did put about 3 hours of work into my computer as good faith with no payment. The owner is not…read morea very nice person. first off their hours on the internet are completely incorrect. This is how the owner talks to his customers. As the owner, I must reiterate that we are appointment-only and not open to the public. Today's slots were booked in December, and we cannot accommodate walk-ins or same-day requests. I have already provided approximately three hours of uncharged work in good faith. Our hours, availability, and policies have been clearly communicated multiple times. Continuing to argue or challenge them needs to stop. If this continues, I will need to begin charging for my time, and I may have to discontinue our engagement in charge you for the time spent. As the owner, I've already informed you that your item will be ready for pickup on Monday. If you continue to contact me or pursue this matter further before then, I will begin charging for the approximately three hours of uncharged time I have already provided. You have been warned. Any reply to this message other than "Sounds good, see you Monday" will result in me instituting that charge immediately. Please respect this boundary. I would not recommend anyone to use this company ever.

    In my experience its difficult to find someone who is as ethical and honest as Tim. Its rare in the…read morebusiness world to find someone who is not just trying to gouge you the entire time. Who probably underbids himself a little and is more concerned with making sure his service is affordable. His business reminds me of that old phrase "they don't make them like that anymore". Really if your experiencing a computer issue and you need real knowledgeable help from someone who actually cares about the quality of the service being provided as well as making sure that he is not taking you to the cleaners then I would definitely bring your computer here. I live in California but I can tell you Im not going to ever deal with any other computer repair place even if all of my future business is by mail. Really its an exquisite experience and a pleasure everytime.

    Verizon - mobilephones - Updated May 2026

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